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3DS Hacks Guide
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<metaitemprop="headline"content="Resolución de Problemas">
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<h1id="page-title"class="page__title"itemprop="headline">Resolución de Problemas
</h1>
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<sectionclass="page__content"itemprop="text">
<hr>
<divclass ="notice"><b>Para soporte en inglés, pide ayuda en el <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a>.</b></div>
<divclass ="notice"><b>Si te gustó esta guía, aceptamos <ahref="contribute#donations">Donaciones</a>.</b></div>
<hr>
<p>Esta página ofrece consejos de solución de problemas para problemas comunes que puedan surgir. Si no logras resolver tu problema con esta página, por favor únete al <ahref="https://discord. g/MWxPgEp">Discord de Nintendo Homebrew</a> (en inglés) y describe tu problema, incluyendo lo que ya has intentado hacer previamente.</p>
<h2id="problemas-con-safeb9sinstaller">Problemas con SafeB9SInstaller</h2>
<h3id="sighaxed-firm-was-not-installed-revisa-la-pantalla-inferior-para-más-información">SigHaxed FIRM was not installed! Revisa la pantalla inferior para más información.</h3>
<details>
<summary><u>SigHaxed FIRM - File not found</u></summary>
<p>Los archivos <codeclass="language-plaintext highlighter-rouge">boot9strap.firm</code> y <codeclass="language-plaintext highlighter-rouge">boot9strap.firm.sha</code> no están en la carpeta <codeclass="language-plaintext highlighter-rouge">boot9strap</code>, o la carpeta <codeclass="language-plaintext highlighter-rouge">boot9strap</code> tiene un nombre equivocado. Download the latest release of <ahref="https://github.com/SciresM/boot9strap/releases/download/1.4/boot9strap-1.4.zip">boot9strap</a>, and place <codeclass="language-plaintext highlighter-rouge">boot9strap.firm</code> and <codeclass="language-plaintext highlighter-rouge">boot9strap.firm.sha</code> in the <codeclass="language-plaintext highlighter-rouge">boot9strap</code> folder.</p>
<p>Hay un problema con los archivos <codeclass="language-plaintext highlighter-rouge">boot9strap.firm</code> y <codeclass="language-plaintext highlighter-rouge">boot9strap.firm.sha</code>. Re-download the latest release of <ahref="https://github.com/SciresM/boot9strap/releases/download/1.4/boot9strap-1.4.zip">boot9strap</a>, and place <codeclass="language-plaintext highlighter-rouge">boot9strap.firm</code> and <codeclass="language-plaintext highlighter-rouge">boot9strap.firm.sha</code> in the <codeclass="language-plaintext highlighter-rouge">boot9strap</code> folder.</p>
</details>
<details>
<summary><u>Secret Sector - File not found</u></summary>
<p>You are missing <codeclass="language-plaintext highlighter-rouge">secret_sector.bin</code> from the <codeclass="language-plaintext highlighter-rouge">boot9strap</code> folder, or the <codeclass="language-plaintext highlighter-rouge">boot9strap</code> folder is misnamed. Download <ahref="magnet:?xt=urn:btih:15a3c97acf17d67af98ae8657cc66820cc58f655&dn=secret_sector.bin&tr=udp%3a%2f%2ftracker.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.lelux.fi%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.loadbt.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.moeking.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.monitorit4.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.ololosh.space%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.pomf.se%3a80%2fannounce&tr=udp%3a%2f%2ftracker.srv00.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.theoks.net%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.tiny-vps.com%3a6969%2fannounce&tr=udp%3a%2f%2fopen.tracker.cl%3a1337%2fannounce&tr=udp%3a%2f%2ftracker.zerobytes.xyz%3a1337%2fannounce&tr=udp%3a%2f%2ftracker1.bt.moack.co.kr%3a80%2fannounce&tr=udp%3a%2f%2fvibe.sleepyinternetfun.xyz%3a1738%2fannounce&tr=udp%3a%2f%2fwww.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.openbittorrent.com%3a6969%2fannounce&tr=udp%3a%2f%2f9.rarbg.com%3a2810%2fannounce&tr=udp%3a%2f%2ftracker.opentrackr.org%3a1337%2fannounce&tr=udp%3a%2f%2fexodus.desync.com%3a6969%2fannounce&tr=http%3a%2f%2fopenbittorrent.com%3a80%2fannounce">secret_sector.bin</a> using a torrent client, and place it in the <codeclass="language-plaintext highlighter-rouge">boot9strap</code> folder.</p>
</details>
<details>
<summary><u>Something else</u></summary>
<p>Únete al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> (en inglés) para obtener ayuda, y describe el mensaje que veas.</p>
</details>
<h2id="seedminer">Seedminer</h2>
<details>
<summary><u>Multiple long folder names in Nintendo 3DS folder</u></summary>
<p>This occurs when you use your SD card in multiple 3DS devices and is intended to prevent inadvertently merging data that would not be valid on other devices. To figure out which long folder name is correct for your 3DS, follow these instructions:</p>
<ol>
<li>Rename the <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder to <codeclass="language-plaintext highlighter-rouge">BACKUP_Nintendo 3DS</code></li>
<li>Reinsert your SD card into your device and power on your device</li>
<li>Wait for the device to generate the SD card data
<ul>
<li>Your applications will have disappeared. This is normal and will be resolved shortly</li>
</ul>
</li>
<li>Power off your device and reinsert your SD card into your computer</li>
<li>Ve a la carpeta <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> en tu tarjeta SD</li>
<li>Copy the 32 character long name of the folder you see
<ul>
<li>This is your true ID0 that you will use in <ahref="seedminer#section-ii---seedminer">Section II of Seedminer</a></li>
</ul>
</li>
<li>Delete the <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder</li>
<li>Rename the <codeclass="language-plaintext highlighter-rouge">BACKUP_Nintendo 3DS</code> folder to <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code></li>
</ol>
</details>
<details>
<summary><u>Bruteforce Movable skips to step 4</u></summary>
<p>El sitio web ya ha minado tu <codeclass="language-plaintext highlighter-rouge">movable.sed</code> usando tu código de amigo y el ID0. Puedes utilizar el <codeclass="language-plaintext highlighter-rouge">movable.sed</code> que te proporciona.</p>
</details>
<details>
<summary><u>Important! You have been locked out of the automated part1 dumper system...</u></summary>
<p>Tu código de amigo fue bloqueado del bot de código de amigo porque tu consola no pudo agregar al bot como amigo. Asegúrate de que tu consola esté correctamente conectada a Internet, luego únete al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> y pide que se te desbloquee.</p>
</details>
<details>
<summary><u>We were unable to successfully complete your bruteforce request. :`(</u></summary>
<p>El sitio web ha determinado que tu <codeclass="language-plaintext highlighter-rouge">movable.sed</code> no puede ser minado. Asegúrate de haber escrito correctamente el ID0 en el sitio web. If your ID0 is correct, then you will be unable to use Seedminer and you will have to use an alternate method.</p>
<p>If you have a New 3DS / New 3DS XL / New 2DS XL (as indicated by the four shoulder buttons on the back and the C-Stick on the right), you can follow <ahref="homebrew-launcher-(super-skaterhax)">Homebrew Launcher (super-skaterhax)</a>. Otherwise, you will need to follow a method that requires additional games or hardware.</p>
<p>This can occur if you’ve used multiple SD cards on a 3DS and then merged the contents of the SD cards together. This is done to prevent conflicting, valid data from being merged together.</p>
<p>To fix this, you will need to determine which folder contains your data. Usually, this will be the larger (or largest) of the folders. Backup and delete the smaller one(s), then create a <codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code> folder in the one that remains and move <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> to that location.</p>
</details>
<details>
<summary><u>DSiWare Management menu crashes without showing BB3 multihax menu</u></summary>
<p>Ensure that <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> is the only file in <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code>. If it is, then re-create it with the <ahref="http://3dstools.nhnarwhal.com/#/bb3gen">Bannerbomb3 Injector</a>.</p>
<p>Also, ensure that <codeclass="language-plaintext highlighter-rouge">bb3.bin</code> is on the root of the SD card. If it is missing, then download the latest release of <ahref="https://github.com/lifehackerhansol/Bannerbomb3/releases/download/v3.0-lhs1/bb3.bin">Bannerbomb3</a> (direct download), and copy the <codeclass="language-plaintext highlighter-rouge">bb3.bin</code> file to the root of your SD card.</p>
<p>If neither of these solutions fixes this problem, then custom firmware may have been uninstalled on this device in a way that makes this method impossible to perform. If this is the case, join <ahref="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> and ask, in English, for help.</p>
</details>
<details>
<summary><u>DSiWare Management menu displays "No accessible software data."</u></summary>
<p><codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> is missing from <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code>. Asegúrate de que <codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code> está correctamente escrito y espaciado. Las mayúsculas/minúsculas no importan.</p>
</details>
<details>
<summary><u>DSiWare Management shows a question mark</u></summary>
<p>Puede haber un problema con el archivo <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> (puede estar corrupto o preparado para otra consola 3DS). Re-create your <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> file with the <ahref="http://3dstools.nhnarwhal.com/#/bb3gen">Bannerbomb3 Injector</a>, ensuring that you use the <codeclass="language-plaintext highlighter-rouge">movable.sed</code> file for your console.</p>
<summary><u>Safe Mode system update succeeds instead of giving error 003-1099</u></summary>
<p>unSAFE_MODE is not installed. <ahref="installing-boot9strap-(usm)">Follow the instructions</a> to install it.</p>
</details>
<details>
<summary><u>Red screen after selecting "Detailed Setup"</u></summary>
<p>The file <codeclass="language-plaintext highlighter-rouge">usm.bin</code> is missing or misplaced. Download the latest release of <ahref="https://github.com/zoogie/unSAFE_MODE/releases/download/v1.3/usm.bin">unSAFE_MODE</a> and place <codeclass="language-plaintext highlighter-rouge">usm.bin</code> on the root of your SD card. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
<p>There is also a possibility that the console isn’t reading your SD card. Make sure it is inserted and formatted correctly.</p>
</details>
<details>
<summary><u>Failed to open SafeB9SInstaller.bin</u></summary>
<p>Falta el archivo <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> o está fuera de lugar. Download the latest release of <ahref="https://github.com/d0k3/SafeB9SInstaller/releases/download/v0.0.7/SafeB9SInstaller-20170605-122940.zip">SafeB9SInstaller</a>, extract it, and place <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> on the root of your SD card. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>Failed to mount the SD card!</u></summary>
<p>Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system (<ahref="formatting-sd-(windows)">Windows</a>, <ahref="formatting-sd-(mac)">macOS</a>, <ahref="formatting-sd-(linux)">Linux</a>). MiniTool Partition Wizard and the HP formatting tool (HPUSBDisk) are known to cause issues with 3DS SD cards.</p>
<p>If this is unsuccessful, try using another SD card.</p>
<summary><u>Error on Fredtool Injector page</u></summary>
<p>Asegúrate de que tu archivo <codeclass="language-plaintext highlighter-rouge">movable.sed</code> y la copia de seguridad de DSiWare provienen de la misma consola. El error aparece cuando los archivos no coinciden.</p>
</details>
<details>
<summary><u>Unable to select "Haxxxxxxxxx!" because the BB3 multihax menu appears</u></summary>
<p>You forgot to delete <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> from the SD card. Navigate to <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code> on your SD card and delete the <codeclass="language-plaintext highlighter-rouge">F00D43D5.bin</code> file.</p>
</details>
<details>
<summary><u>"Haxxxxxxxxx!" does not appear</u></summary>
<p>Hay un problema con el archivo <codeclass="language-plaintext highlighter-rouge">42383821.bin</code> (es incorrecto, no está presente, está mal colocado o está corrupto). Re-create your files with the <ahref="https://jenkins.nelthorya.net/job/DSIHaxInjector_new/build?delay=0sec">DSIHaxInjector_new</a> website and ensure that you place the <codeclass="language-plaintext highlighter-rouge">42383821.bin</code> file from <codeclass="language-plaintext highlighter-rouge">output.zip</code> -><codeclass="language-plaintext highlighter-rouge">hax</code> in <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">Nintendo DSiWare</code>.</p>
<p><codeclass="language-plaintext highlighter-rouge">Haxxxxxxxxx!</code> no fue copiado de la tarjeta SD a la memoria de la consola.</p>
</details>
<details>
<summary><u>Black screen when launching DS Connection Settings</u></summary>
<p>El menú de Conexiones de Nintendo DS no funciona, y necesitarás acceso al Homebrew Launcher para solucionar este problema. Únete al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> para obtener ayuda.</p>
</details>
<details>
<summary><u>SD card is grayed out in Flipnote</u></summary>
<p>Flipnote puede tomar mucho tiempo en construir un índice de la tarjeta SD si esta es muy grande. Espera unos minutos.</p>
</details>
<details>
<summary><u>Lenny face does not appear in SD card section</u></summary>
<p>No copiaste la carpeta <codeclass="language-plaintext highlighter-rouge">private</code> del archivo <codeclass="language-plaintext highlighter-rouge">.zip</code> de Frogminer_save a la raíz de la tarjeta SD.</p>
</details>
<details>
<summary><u>Flipnote freezes</u></summary>
<p>Es posible que hayas tocado la pantalla táctil dentro del Flipnote modificado. Vuelve a entrar al menú de Conexiones de Nintendo DS e intenta de nuevo, asegurándote de no tocar la pantalla táctil por accidente.</p>
</details>
<details>
<summary><u>Green screen after pasting</u></summary>
<p>Falta el archivo <codeclass="language-plaintext highlighter-rouge">boot.nds</code> o está fuera de lugar. Descarga la última versión de <ahref="https://github.com/zoogie/b9sTool/releases/latest">b9stool</a> y coloca el archivo <codeclass="language-plaintext highlighter-rouge">boot.nds</code> en la raíz de la tarjeta SD, sobreescribiendo el existente.</p>
</details>
<details>
<summary><u>White screen after pasting</u></summary>
<p>Hay un problema con el archivo <codeclass="language-plaintext highlighter-rouge">boot.nds</code>. Vuelve a descargar la última versión de <ahref="https://github.com/zoogie/b9sTool/releases/latest">b9stool</a> y coloca el archivo <codeclass="language-plaintext highlighter-rouge">boot.nds</code> en la raíz de la tarjeta SD, sobreescribiendo el existente.</p>
</details>
<details>
<summary><u>Unable to open Luma3DS configuration menu after running B9STool</u></summary>
<p>Join <ahref="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> and explain what has happened.</p>
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>
<p>Your <codeclass="language-plaintext highlighter-rouge">00000001.sav</code> and/or <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> files may be misplaced. Ensure that <codeclass="language-plaintext highlighter-rouge">00000001.sav</code> is in <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">title</code> -><codeclass="language-plaintext highlighter-rouge">00040000</code> -><codeclass="language-plaintext highlighter-rouge">0017c100</code> -><codeclass="language-plaintext highlighter-rouge">data</code> and that <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> is on the root of your SD card.</p>
<p>If your files are in the correct locations, re-create the save using the <ahref="https://3dstools.nhnarwhal.com/#/pichaxx">PicHaxx Save Tool</a>, then place it in <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">title</code> -><codeclass="language-plaintext highlighter-rouge">00040000</code> -><codeclass="language-plaintext highlighter-rouge">0017c100</code> -><codeclass="language-plaintext highlighter-rouge">data</code>. Ensure that the file is named exactly <codeclass="language-plaintext highlighter-rouge">00000001.sav</code> and that you used your console’s <codeclass="language-plaintext highlighter-rouge">movable.sed</code> to create it. Re-download <ahref="/assets/otherapps.zip">otherapps.zip</a>, place the <codeclass="language-plaintext highlighter-rouge">.bin</code> file relevant to your console to the root of your SD card, and rename it to <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code>. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>"An exception occurred" or Errdisp when opening Picross</u></summary>
<p>Your device already has custom firmware. Deberías ir a <ahref="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
</details>
<details>
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>
<p>There is an issue with your <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> file. Download <ahref="/assets/otherapps.zip">otherapps.zip</a>, place the <codeclass="language-plaintext highlighter-rouge">.bin</code> file relevant to your console to the root of your SD card, and rename it to <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code>. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>Game starts normally</u></summary>
<p>Your modified <codeclass="language-plaintext highlighter-rouge">00000001.sav</code> file may be misplaced, or you may have used the wrong <codeclass="language-plaintext highlighter-rouge">movable.sed</code> when creating it. Re-generate your <codeclass="language-plaintext highlighter-rouge">movable.sed</code> from <ahref="https://seedminer.hacks.guide">Bruteforce Movable</a>, then re-create the save using the <ahref="https://3dstools.nhnarwhal.com/#/pichaxx">PicHaxx Save Tool</a> and place the resulting file (<codeclass="language-plaintext highlighter-rouge">00000001.sav</code>) in <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> -><codeclass="language-plaintext highlighter-rouge"><ID0></code> -><codeclass="language-plaintext highlighter-rouge"><ID1></code> -><codeclass="language-plaintext highlighter-rouge">title</code> -><codeclass="language-plaintext highlighter-rouge">00040000</code> -><codeclass="language-plaintext highlighter-rouge">0017c100</code> -><codeclass="language-plaintext highlighter-rouge">data</code>.</p>
<summary><u>Red/purple/pink and white screen after running Soundhax</u></summary>
<p>If your device is on system version 9.4.0, 9.5.0, or 9.6.0, you may be encountering a bug with an old version of universal-otherapp. Download the latest version from <ahref="https://github.com/TuxSH/universal-otherapp/releases/latest">here</a>.</p>
<p>Si tu consola no está en esas versiones y ocurre esto, indica que posiblemente ya tengas custom firmware instalado. Deberías ir a <ahref="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
</details>
<details>
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>
<p>Hay un problema con el archivo <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> (falta, está mal colocado o está corrupto). Descarga la última versión de <ahref="https://github.com/TuxSH/universal-otherapp/releases/latest">universal-otherapp</a> y coloca el archivo en la raíz de tu tarjeta SD.</p>
</details>
<details>
<summary><u>"Could not play"</u></summary>
<p>Tienes el archivo de Soundhax incorrecto para tu consola y región, o tu consola es incompatible con Soundhax. En este último caso, se recomienda actualizar la consola a la última versión y seguir <ahref="seedminer">Seedminer</a>.</p>
</details>
<details>
<summary><u>Failed to open SafeB9SInstaller.bin</u></summary>
<p>Falta el archivo <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> o está fuera de lugar. Download the latest release of <ahref="https://github.com/d0k3/SafeB9SInstaller/releases/download/v0.0.7/SafeB9SInstaller-20170605-122940.zip">SafeB9SInstaller</a>, extract it, and place <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> on the root of your SD card. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>Failed to mount the SD card!</u></summary>
<p>Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system (<ahref="formatting-sd-(windows)">Windows</a>, <ahref="formatting-sd-(mac)">macOS</a>, <ahref="formatting-sd-(linux)">Linux</a>). MiniTool Partition Wizard and the HP formatting tool (HPUSBDisk) are known to cause issues with 3DS SD cards.</p>
<p>If this is unsuccessful, try using another SD card.</p>
<summary><u>Red/purple/pink and white screen after running Browserhax</u></summary>
<p>This likely indicates that you already have custom firmware. Deberías ir a <ahref="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
</details>
<details>
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>
<p>The file <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code> is missing or misplaced. Download the latest release of <ahref="https://github.com/TuxSH/universal-otherapp/releases/latest">universal-otherapp</a>, place <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> on the root of your SD card and rename it to <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code>. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>
<p>There is an issue with your <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code> file. Download the latest release of <ahref="https://github.com/TuxSH/universal-otherapp/releases/latest">universal-otherapp</a>, place <codeclass="language-plaintext highlighter-rouge">otherapp.bin</code> on the root of your SD card and rename it to <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code>. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>Opening the browserhax QR code or URL crashes</u></summary>
<p>Browser based exploits (such as this one) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.</p>
<ol>
<li>Launch the browser, then launch the browser settings</li>
<li>Scroll to the bottom and Initialize Savedata (it also may be called Clear All Save Data)</li>
<li>Try the exploit again</li>
</ol>
</details>
<details>
<summary><u>System Update prompt when opening browser</u></summary>
<p>The SSLoth proxy was incorrectly configured. Re-do the SSLoth section on the page.</p>
</details>
<details>
<summary><u>Error 032-0420 when opening browser</u></summary>
<li>Navigate to <codeclass="language-plaintext highlighter-rouge">Internet Settings</code> -><codeclass="language-plaintext highlighter-rouge">Connection Settings</code></li>
<li>Click on your network connection slot and navigate to <codeclass="language-plaintext highlighter-rouge">Change Settings</code> -><codeclass="language-plaintext highlighter-rouge">Next Page (right arrow)</code> -><codeclass="language-plaintext highlighter-rouge">Proxy Settings</code></li>
<li>Set “Proxy Settings” to “No”</li>
<li>Click OK, then click Save</li>
<li>When prompted, click “Test” to perform the connection test
<ul>
<li>The test should succeed</li>
</ul>
</li>
<li>Click “OK” to continue</li>
<li>Press “Back” twice, then “Close” to go back to the HOME Menu</li>
<li>Open the Internet Browser once</li>
<li>If prompted about a system update, press OK
<ul>
<li>This won’t actually update the system</li>
</ul>
</li>
<li>Start again from <ahref="installing-boot9strap-(ssloth-browser).html#section-ii---ssloth">Section II</a></li>
</ol>
</details>
<details>
<summary><u>"To use the Internet Browser, please update your system using the System Update option in the System Settings."</u></summary>
<p>First, make sure you entered the correct proxy for the connection you’re using. If not, go back to <ahref="installing-boot9strap-(ssloth-browser).html#section-ii---ssloth">Section II</a>. If the proxy is correct, then your device has been cart-updated, which means an alternate exploit will need to be used.</p>
<p><u>Method 1</u><br/>
If the two numbers before the region in the system version string is equal to or less than 36 (e.g. Ver. 11.14.0-<strong>36</strong>U), you can follow <ahref="installing-boot9strap-(soundhax)">Soundhax</a>. When prompted to select a firmware to generate the sound file, use:</p>
<ul>
<li>1.x - 2.1 if the number is between 0 and 2</li>
<li>2.1 - 2.2 if the number is between 3 and 4</li>
<li>3.x - 4.x if the number is between 5 and 10</li>
<li>5.x - 11.3 if the number is between 11 and 36</li>
</ul>
<p><u>Method 2 (Old 3DS only)</u><br/>
If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which will trigger an alternate exploit:</p>
<ol>
<li>Ensure that the proxy that you used for SSLoth is still actively applied to your internet connection</li>
<li>With your device powered off, hold the following buttons: (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A), and while holding these buttons together, power on your device
<ul>
<li>Keep holding the buttons until the device boots into Safe Mode (a “system update” menu)</li>
</ul>
</li>
<li>Press “OK” to accept the update</li>
<li>If everything worked correctly, the update will fail and the 3DS will boot into SafeB9SInstaller. If it did, then continue from <ahref="installing-boot9strap-(ssloth-browser)#section-iv---installing-boot9strap">Section IV</a>.</li>
</ol>
<hr/>
<p>If these methods didn’t work (or do not apply to you), update your device to the latest version and follow <ahref="seedminer">Seedminer</a>.</p>
</details>
<details>
<summary><u>Failed to open SafeB9SInstaller.bin</u></summary>
<p>Falta el archivo <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> o está fuera de lugar. Download the latest release of <ahref="https://github.com/d0k3/SafeB9SInstaller/releases/download/v0.0.7/SafeB9SInstaller-20170605-122940.zip">SafeB9SInstaller</a>, extract it, and place <codeclass="language-plaintext highlighter-rouge">SafeB9SInstaller.bin</code> on the root of your SD card. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
</details>
<details>
<summary><u>Frozen on "Doing agbhax..."</u></summary>
<p>There may be an issue with your <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code> file. Re-download the latest release of <ahref="https://github.com/TuxSH/universal-otherapp/releases/latest">universal-otherapp</a>, place it on the root of your SD card, and rename it to <codeclass="language-plaintext highlighter-rouge">arm11code.bin</code>. No añadas manualmente la extensión <codeclass="language-plaintext highlighter-rouge">.bin</code> al archivo si ves que no la tiene.</p>
<p>If you have a Taiwanese unit (with a T in the version string, ie. 11.3.0-##T), you will not be able to follow these instructions, and you will need to update your console and follow <ahref="seedminer">Seedminer</a> instead.</p>
<p>If you have a Mainland Chinese unit (with a C in the version string, ie. 11.3.0-##C), join <ahref="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> for assistance.</p>
</details>
<details>
<summary><u>"PrepareArm9ForTwl returned error c8804631!"</u></summary>
<p>Únete al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> para obtener ayuda.</p>
</details>
<details>
<summary><u>Failed to mount the SD card!</u></summary>
<p>Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system (<ahref="formatting-sd-(windows)">Windows</a>, <ahref="formatting-sd-(mac)">macOS</a>, <ahref="formatting-sd-(linux)">Linux</a>). MiniTool Partition Wizard and the HP formatting tool (HPUSBDisk) are known to cause issues with 3DS SD cards.</p>
<p>If this is unsuccessful, try using another SD card.</p>
<summary><u>"An error has occured. Please save your data in any software currently in use, then restart the system."</u></summary>
<p>The date is set incorrectly. To set it correctly, follow these steps:</p>
<ol>
<li>Select the System Settings icon on the HOME Menu, and tap Open.</li>
<li>Tap Other Settings.</li>
<li>Tap Date & Time.</li>
<li>Tap Today’s date.</li>
<li>Tap Up/Down Arrows to set the correct Day, Month and Year.</li>
<li>Select OK to confirm.</li>
</ol>
<p>If the problem persists and you have a system version ending in E, and the language set to English, change the language to any other language <strong>temporarily</strong>. You can revert this change when you reach Finalizing Setup.</p>
</details>
<details>
<summary><u>An exception occured or ErrDisp when pressing GO! GO!</u></summary>
<p>This likely indicates that you already have custom firmware. Deberías ir a <ahref="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
<p>Los pasos siguientes se pueden intentar en cualquier orden, pero están ordenados por orden de dificultad.</p>
<ol>
<li>Establece la configuración de DNS a “Automático”</li>
<li>Colócate más cerca de tu router de Wi-Fi</li>
<li>Actualiza desde el modo seguro: Apaga la consola, mantén presionados los botones (L), (R), (D-pad Arriba) y (A) mientras la enciendes, y sigue las indicaciones en pantalla</li>
<li>Borra tu configuración de conexión Wi-Fi, y luego vuelve a reconectar</li>
<li>Renicia tu router de Wi-Fi</li>
<li>Conéctate a una conexión Wi-Fi distinta, como desde una red de datos móviles</li>
<li>Puede que los servidores de Nintendo estén caídos. Intenta más tarde</li>
<li>Si aún te sigue dando error, <ahref="ctrtransfer">sigue la sección de CTRTransfer</a> y luego intenta actualizar nuevamente</li>
<li>Para más soporte (en inglés), entra al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a></li>
</ol>
</details>
<details>
<summary><u>Unable to enter Rosalina menu due to broken Left Shoulder / Down D-Pad / Select button(s)</u></summary>
<p>Download this <ahref="assets/config.ini">alternate config.ini</a> and place it in <codeclass="language-plaintext highlighter-rouge">/luma/</code>. This will change the Rosalina key combination to (X) + (Y).</p>
</details>
<details>
<summary><u>"An exception occurred" or infinite "Nintendo 3DS" screen after trying to launch Homebrew Launcher from Download Play</u></summary>
<p>Hay un problema con el archivo <codeclass="language-plaintext highlighter-rouge">boot.3dsx</code> (falta, está mal colocado o está corrupto). Download the latest release of <ahref="https://github.com/devkitPro/3ds-hbmenu/releases/latest">the Homebrew Launcher</a> and place <codeclass="language-plaintext highlighter-rouge">boot.3dsx</code> on the root of your SD card, replacing any existing file.</p>
</details>
<details>
<summary><u>"Scripts directory not found" in GodMode9</u></summary>
<p>No copiaste la carpeta <codeclass="language-plaintext highlighter-rouge">gm9</code> del archivo <codeclass="language-plaintext highlighter-rouge">.zip</code> de GodMode9 a la raíz de la tarjeta SD. Descarga la última versión de <ahref="https://github.com/d0k3/GodMode9/releases/latest">GodMode9</a> y coloca la carpeta <codeclass="language-plaintext highlighter-rouge">gm9</code> en la raíz de la tarjeta SD, combinándola con la ya existente.</p>
</details>
<details>
<summary><u>"Backup failed" or "Error: Could not open directory" when attempting a NAND backup</u></summary>
<p>Make sure you have at least 1.3GB available in your SD card. If you don’t have enough space, follow these steps:</p>
<ol>
<li>Power off your console</li>
<li>Remove the SD card and insert it into your computer</li>
<li>Copy the <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder from the root of your SD card to your computer</li>
<li>Delete the Nintendo 3DS folder from the SD card</li>
<li>Power off your console, hold START and power on still holding START to boot on GodMode9</li>
<li>Perform a <ahref="godmode9-usage#creating-a-nand-backup">NAND Backup</a></li>
<li>Copy the files in <codeclass="language-plaintext highlighter-rouge">gm9/out</code> on your SD to a safe location on your computer</li>
<li>Delete the <codeclass="language-plaintext highlighter-rouge"><date>_<serialnumber>_sysnand_##.bin</code> and <codeclass="language-plaintext highlighter-rouge"><date>_<serialnumber>_sysnand_##.bin.sha</code> files from the SD card, keeping essential.exefs in <codeclass="language-plaintext highlighter-rouge">/gm9/out/</code></li>
<li>Copy the <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder from your computer to the root of your SD card</li>
<li>Delete the <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder from your computer</li>
</ol>
<p>If you have enough space on your SD card, your SD might be corrupted or faulty. Check your SD card for any errors by following the guide according to your computer’s operating system: <ahref="h2testw-(windows)">Windows</a>, <ahref="f3-(linux)">Linux</a>, <ahref="f3xswift-(mac)">macOS</a>.</p>
</details>
<hr/>
<h2id="boot-issues-on-devices-with-custom-firmware">Boot issues on devices with custom firmware</h2>
<pclass="notice--info">Los pasos detallados a continuación asumen que tu consola tiene un setup moderno de custom firmware (boot9strap + Luma3DS 8.0 o superior). Si tu consola tiene una configuración antigua (por ejemplo, algo basado en arm9loaderhax o menuhax), deberías actualizar dicha configuración antes de seguir estas instrucciones.</p>
<summary><u>My device powers off when I try to turn it on, and/or the notification LED shows a color on boot</u></summary>
<p>There is an issue with your <codeclass="language-plaintext highlighter-rouge">boot.firm</code> file. If you’re running <ahref="https://github.com/SciresM/boot9strap/releases/tag/1.4">boot9strap 1.4</a>, your 3DS notification LED may flash a certain color. This color is used to diagnose issues involving your <codeclass="language-plaintext highlighter-rouge">boot.firm</code> file on SD card or internal memory. On older versions of boot9strap, the blue light will power off almost immediately when trying to turn on the device.</p>
<p>If the notification LED flashes:</p>
<ul>
<li><strong>White</strong>: Your 3DS was not able to find <codeclass="language-plaintext highlighter-rouge">boot.firm</code> on your SD card or on internal memory.</li>
<li><strong>Magenta</strong>: Your 3DS was not able to find <codeclass="language-plaintext highlighter-rouge">boot.firm</code> on your SD card. It was able to find <codeclass="language-plaintext highlighter-rouge">boot.firm</code> on internal memory, but the file is corrupted.</li>
<li><strong>Red</strong>: Your 3DS was able to find <codeclass="language-plaintext highlighter-rouge">boot.firm</code> on both your SD card and on internal memory, but both files are corrupted.</li>
</ul>
<p>You can get a new <codeclass="language-plaintext highlighter-rouge">boot.firm</code> file by downloading the <ahref="https://github.com/LumaTeam/Luma3DS/releases/latest">latest release of Luma3DS</a>, extracting it, and placing <codeclass="language-plaintext highlighter-rouge">boot.firm</code> on the root of your SD card. If your <codeclass="language-plaintext highlighter-rouge">boot.firm</code> file is consistently being detected as corrupted, you may want to check your SD card for errors (<ahref="h2testw-(windows)">Windows</a>, <ahref="f3-(linux)">Linux</a>, or <ahref="f3xswift-(mac)">macOS</a>). Also, note that the 3DS tends to have issues with files extracted using WinRAR.</p>
<p>Si escuchas un “pop”, potencialmente acompañado de la luz de la pantalla parpadeando un segundo, hay un problema en el hardware de tu consola (cable de luz de fondo desconectado, por ejemplo). Es posible que tu consola encienda sosteniéndola en distintas orientaciones.</p>
</details>
<details>
<summary><u>My device gets stuck on a black screen with blue power light staying on</u></summary>
<p>Los pasos siguientes se pueden intentar en cualquier orden, pero están ordenados por cantidad de tiempo que toma realizar.</p>
<ol>
<li>Power off your device, remove the SD card, re-insert it, then power on your device.</li>
<li>Apaga tu consola, saca el cartucho si tiene uno puesto, enciende la consola y luego espera hasta diez minutos. Si la consola enciende en los siguientes diez minutos, el problema fue resuelto y es muy improbable que vuelva a ocurrir</li>
<li>Cambia el nombre de la carpeta <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code> de tu tarjeta SD a <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS_BACKUP</code>, luego intenta encenderla. Si la consola enciende sin problemas, hay un problema con tu carpeta <codeclass="language-plaintext highlighter-rouge">Nintendo 3DS</code>. Try clearing HOME Menu extdata:
<ul>
<li>Ve a <codeclass="language-plaintext highlighter-rouge">/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/</code>
+ Delete the corresponding folder for your 3DS region:
<li>Si lo has hecho correctamente, la consola mostrará una pantalla para “actualizar tu sistema”</li>
</ul>
</li>
<li>Sigue la guía de <ahref="ctrtransfer">CTRTransfer</a></li>
<li>Para más ayuda, puedes pedir ayuda (<em>en inglés</em>) en el <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a></li>
</ol>
</details>
<h3id="error-message-on-boot">Error message on boot</h3>
<details>
<summary><u>"An error has occurred: Failed to apply 1 FIRM patch(es)" or "An exception has occurred -- Current process: pm"</u></summary>
<p>Tu versión de Luma3DS está desactualizada. Descarga la última versión de <ahref="https://github.com/LumaTeam/Luma3DS/releases/latest">Luma3DS</a> y coloca <codeclass="language-plaintext highlighter-rouge">boot.firm</code> en la raíz de tu tarjeta SD, reemplazando cualquier archivo existente. Asegúrate de extraer el archivo ZIP con cualquier herramienta que no sea WinRAR, ya que se sabe que causa problemas con los archivos relacionados con 3DS.</p>
</details>
<details>
<summary><u>"Unable to mount CTRNAND or load the CTRNAND FIRM. Please use an external one."</u></summary>
<p>There are a number of reasons as to why this could be happening. In any case, this error can usually be fixed by following the <ahref="ctrtransfer">CTRTransfer</a> guide.</p>
</details>
<details>
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..."</u></summary>
<p>Tienes activada la opción “Disable ARM11 exception handlers”, o directamente no tienes custom firmware instalado. Intenta activar las excepciones de ARM11:</p>
<ul>
<li>Apaga tu consola</li>
<li>Mantén presionado (Select)</li>
<li>Enciende la consola mientras mantienes presionado (Select)</li>
<li>Si la opción “Disable ARM11 exception handlers” está marcada, desmárcala</li>
</ul>
</details>
<details>
<summary><u>HOME Menu is missing installed applications</u></summary>
<p>This could be caused by various reasons, but most likely because your SD card is not being read by the system.
You can check if your SD is being read by holding SELECT on boot and checking the yellow text on the bottom screen; if it says “Booted from CTRNAND via B9S”, then your device is booting from the internal memory and not from the SD card.
If this is the case, attempt the steps below, which are listed from easiest to hardest:</p>
<ol>
<li>Power off your device, remove the SD card, re-insert it, then power on your device</li>
<li>Power off your device, remove the SD card, insert it on your PC, download the latest release of <ahref="https://github.com/LumaTeam/Luma3DS/releases/latest">Luma3DS</a>, extract <codeclass="language-plaintext highlighter-rouge">boot.firm</code> from the <codeclass="language-plaintext highlighter-rouge">Luma3DS.zip</code> and place it on the root of your SD card (replacing any existing file)</li>
<li>Power off your device, remove the SD card, insert it on your PC and reformat your SD card according to your computer’s operating system: <ahref="formatting-sd-(windows)">Windows</a>, <ahref="formatting-sd-(mac)">macOS</a>, <ahref="formatting-sd-(linux)">Linux</a><em>(this will wipe your SD card data)</em></li>
<li>Test your SD card for errors by following the guide according to your computer’s operating system: <ahref="h2testw-(windows)">Windows</a>, <ahref="f3-(linux)">Linux</a>, <ahref="f3xswift-(mac)">macOS</a>. If your SD card is marked as faulty, then you will have to replace your SD card</li>
<li>Your SD card slot may be broken. Join <ahref="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> for further assistance</li>
<p>Tu consola muy probablemente está brickeada a nivel de hardware. Tendrás que conseguir una flashcard compatible con ntrboot y reinstalar boot9strap para intentar reparar tu consola. This may also indicate a hardware issue that cannot be fixed. En este caso, entra al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> para obtener ayuda (<em>en inglés</em>).</p>
<ul>
<li>También es posible que alguien haya configurado una pantalla de inicio que luce tal y como un brickeo. Prueba a dejar tu consola encendida, esperando en la pantalla azul, durante cinco minutos.</li>
</ul>
</details>
<details>
<summary><u>Some other error</u></summary>
<p>Por favor saca una foto del error y entra al <ahref="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> y pide ayuda (<em>en inglés</em>).</p>
</details>
<h2id="software-issues-on-devices-with-custom-firmware">Software issues on devices with custom firmware</h2>
<details>
<summary><u>DSi / DS functionality is broken or has been replaced with Flipnote Studio</u></summary>
<ol>
<li>Descarga la última versión de <ahref="https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest">TWLFix-CFW</a><em>(el archivo <codeclass="language-plaintext highlighter-rouge">.3dsx</code>)</em></li>
<li>Apaga tu consola</li>
<li>Crea una carpeta llamada <codeclass="language-plaintext highlighter-rouge">3ds</code> en la raíz de tu tarjeta SD, si aún no existe</li>
<li>Copia <codeclass="language-plaintext highlighter-rouge">TWLFix-CFW.3dsx</code> a la carpeta <codeclass="language-plaintext highlighter-rouge">/3ds/</code> en tu tarjeta SD</li>
<li>Reinserta tu tarjeta SD en tu consola</li>
<li>Abre el Homebrew Launcher</li>
<li>Inicia TWLFix-CFW desde la lista de homebrew</li>
<li>Presiona (A) para desinstalar los títulos TWL dañados</li>
<li>Presiona (Start) para reiniciar la consola</li>
<li>Realiza una Actualización de sistema dirigiéndote a la Configuración de la consola, después a “Otras opciones”, luego ve al último menú de la derecha y pulsa en “Actualización”
<ul>
<li>La actualización verá que los títulos TWL esenciales han sido desinstalados, y los volverá a descargar e instalar</li>
</ul>
</li>
<li>Una vez que la actualización se haya completado, pulsa “Aceptar” para reiniciar la consola</li>
</ol>
</details>
<details>
<summary><u>GBA Virtual Console and/or Safe Mode functionality is broken</u></summary>
<p>Your device is running Luma3DS 6.6 or older, likely via arm9loaderhax. Deberías seguir <ahref="a9lh-to-b9s">A9LH a B9S</a> para actualizar tu consola a un entorno de custom firmware más moderno.</p>
</details>
<details>
<summary><u>Extended memory mode games (Pokemon Sun/Moon, Smash, etc.) don't work</u></summary>
<p>Esto puede ocurrir después de un CTRTransfer o al cambiar de región en Old 3DS / 2DS. Necesitarás formatear tu consola para solucionar este problema.</p>
</details>
<details>
<summary><u>Exception screen when booting/loading an application</u></summary>
<p>Look for your exception screen in <ahref="https://wiki.hacks.guide/wiki/3DS:Error_screens/Luma3DS_exception_screen">this page</a>.
If you weren’t able to find your error or the instructions didn’t work, join <ahref="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> for further assistance.</p>
<li>Navigate to the <codeclass="language-plaintext highlighter-rouge">/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/</code> folder on your SD card</li>
<li>Delete the corresponding folder for your 3DS region:
<summary><u>Clear HOME Menu theme data</u></summary>
<ol>
<li>Apaga tu consola</li>
<li>Inserta tu tarjeta SD en tu computadora</li>
<li>Navigate to the <codeclass="language-plaintext highlighter-rouge">/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/</code> folder on your SD card</li>
<li>Delete the corresponding folder for your 3DS region:
<summary><u>Turning off Parental Controls</u></summary>
<p>You can disable the Parental Controls feature by going to System Settings -> Parental Controls and inserting the PIN, then pressing “Clear Settings”, then “Delete” to remove it.
However, if you do not know the PIN and therefore cannot access the device’s settings, you will need to disable it. In order to do this, you need to obtain your device’s master key (mkey):</p>
<ol>
<li>Go to <ahref="https://mkey.eiphax.tech/">this website</a></li>
<li>Fill the following boxes with the information:
<ul>
<li>Device Type: Select “3DS” (the same applies if you are using a 2DS, New 3DS (XL/LL) or New 2DS (XL/LL))</li>
<li>System Date: The day and month your console’s clock is set to</li>
<li>Inquiry Number: Can be obtained by pressing “Forgot PIN” then “I Forgot” in the Parental Controls screen</li>
</ul>
</li>
<li>After you have obtained your mkey, press OK on the screen you have obtained your Inquiry Number, then input the master key</li>
<li>Press “Clear Settings”, then “Delete” to remove all Parental Controls data</li>
