Guide_3DS/_pages/en_US/troubleshooting.txt

150 lines
16 KiB
Text
Raw Normal View History

2016-10-30 01:02:14 +02:00
---
title: "Troubleshooting"
2016-10-30 01:02:14 +02:00
---
2017-03-22 00:57:44 +01:00
If you are unable to boot your device, please look for the section relevant to you, and follow the instructions. Once a solution works for you, you can proceed on with the main guide
2016-10-30 01:02:14 +02:00
(The section is fairly long, try using Ctrl+F to search for your issue.)
2017-08-13 00:56:04 +02:00
If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.
To use the [magnet](https://en.wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download)
2016-10-30 01:02:14 +02:00
## <a name="twl_broken" />DSi / DS functionality is broken after completing the guide
#### What you need
* The TWL_FIRM `.cia` for your device
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`New_3DS TWL_FIRM - v9936.cia`](magnet:?xt=urn:btih:eab8558c97b18b1f329a2bfcc3c899b84c082a27&dn=New%5F3DS%20TWL%5FFIRM%20-%20v9936.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`Old_3DS TWL_FIRM - v8817.cia`](magnet:?xt=urn:btih:17511eadb6e6f3ff22d04f90644e37bd2d96ca43&dn=Old%5F3DS%20TWL%5FFIRM%20-%20v8817.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`TWL Version Data - v0.cia`](magnet:?xt=urn:btih:4a106681407fede5de95cc8bda635432481f6b5d&dn=TWL%20Version%20Data%20-%20v0.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`DS Internet - v2048.cia`](magnet:?xt=urn:btih:2b9df8496922f2546dfb0b01220068ce53c19d3d&dn=DS%20Internet%20-%20v2048.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`DS Download Play - v1024.cia`](magnet:?xt=urn:btih:b581d3c5d98f5e621fddfc1ce5704bb45bf05a8c&dn=DS%20Download%20Play%20-%20v1024.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`Nintendo DS Cart Whitelist - v11264.cia`](magnet:?xt=urn:btih:7b90d506ad032a581a00035616eaa17a68c48eff&dn=Nintendo%20DS%20Cart%20Whitelist%20-%20v11264.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
2016-10-30 01:02:14 +02:00
#### Instructions
2017-03-23 00:46:42 +01:00
##### Section I - Prep Work
2016-10-30 01:02:14 +02:00
2016-11-03 22:48:25 +01:00
1. Create a folder named `cias` on the root of your SD card if it does not already exist
2017-03-22 00:57:44 +01:00
1. Copy `TWL Version Data - v0.cia` to the `/cias/` folder on your SD card
1. Copy `DS Download Play - v1024.cia` to the `/cias/` folder on your SD card
1. Copy `DS Internet - v2048.cia` to the `/cias/` folder on your SD card
1. Copy `Nintendo DS Cart Whitelist - v11264.cia` to the `/cias/` folder on your SD card
1. Copy either `New_3DS TWL_FIRM - v9936.cia` or `Old_3DS TWL_FIRM - v8817.cia` to the `/cias/` folder on your SD card
2016-10-30 01:02:14 +02:00
##### Section II - Installing titles
2017-03-22 00:57:44 +01:00
1. Launch FBI
1. Navigate to `SD` -> `cias`
1. Select "\<current directory>"
1. Select "Install and delete all CIAs"
1. Press (Home) to exit FBI
2016-10-30 01:02:14 +02:00
2017-03-22 00:57:44 +01:00
## <a name="rm_nnid" />Removing an NNID without formatting your device
2016-11-03 21:25:21 +01:00
2017-07-23 05:18:04 +02:00
Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
2017-07-12 09:15:27 +02:00
{: .notice--info}
2016-11-03 21:25:21 +01:00
2017-07-23 05:18:04 +02:00
1. Launch GodMode9 by holding (Start) during boot
2017-04-23 07:13:12 +02:00
1. Navigate to `[1:] SYSNAND CTRNAND` -> `data` -> (32 Character ID) -> `sysdata` -> `00010038`
2017-03-22 00:57:44 +01:00
1. Hold down the (R) trigger, then press (X) on `00000000` to rename this file
1. Press (Up) once to change the name to `10000000`
1. Press (A) to save changes
1. Press (A) to unlock SysNAND writing, then input the key combo given
1. Navigate back to the Main Menu
1. Press (Start) to reboot your device
2016-11-03 21:25:21 +01:00
2016-10-30 01:02:14 +02:00
## <a name="gw_fbi" />Cannot inject H&S on Gateway downgraded device
2017-03-22 00:57:44 +01:00
This is caused by Gateway implementing a very shoddy downgrade method, which leaves two versions of each app on the system. One of them is unused, but it confuses the H&S inject system, causing it to inject into the wrong one.
2016-10-30 01:02:14 +02:00
2017-07-23 05:18:04 +02:00
Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
2017-05-20 03:03:56 +02:00
{: .notice--info}
2017-07-23 05:18:04 +02:00
1. Launch GodMode9 by holding (Start) during boot
2017-04-23 07:13:12 +02:00
1. Navigate to `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
2017-03-22 00:57:44 +01:00
1. Navigate to the folder for your device and region:
2017-06-15 23:30:27 +02:00
+ **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
+ **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
+ **Old 3DS or Old 2DS USA**: `00021300` -> `content`
+ **New 3DS or New 2DS EUR**: `20022300` -> `content`
+ **New 3DS or New 2DS JPN**: `20020300` -> `content`
+ **New 3DS or New 2DS USA**: `20021300` -> `content`
2017-03-22 00:57:44 +01:00
1. Notice that there are two sets of app and tmd files, one set with uppercase extensions (`.TMD` and `.APP`), and one set with lowercase extensions (`.tmd` and `.app`)
1. While holding the (R) trigger, press (Y) to create a new directory
2017-03-22 22:05:04 +01:00
1. Press (A) to confirm the name `newdir` (it does not matter what the folder is called)
1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
2017-07-12 09:15:27 +02:00
1. Press (B) to decline relocking write permissions if prompted
2017-03-22 00:57:44 +01:00
1. Press the (L) trigger on each of the uppercase extension files (`.TMD` and `.APP`) to mark them
1. Press (Y) to copy the files
1. Navigate to `newdir`
1. Press (Y) to paste the files
1. Select "Move path(s)"
1. The uppercase extension files will have been moved to the `newdir` directory
1. Press (Start) to reboot your device
2017-05-20 03:03:56 +02:00
1. Return to [Finalizing Setup](finalizing-setup) and retry the FBI injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then return to [Finalizing Setup](finalizing-setup) and retry the FBI injection
2016-10-30 01:02:14 +02:00
## <a name="ts_browser" />A browser based exploit is not working
Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps
2017-03-22 00:57:44 +01:00
1. Launch the browser, then launch the browser settings
1. Scroll to the bottom and Initialize Savedata (it also may be called Clear All Save Data)
1. Try the exploit again
2016-10-30 01:02:14 +02:00
## <a name="ts_sys_down" />Black screen on SysNAND boot
2017-03-22 00:57:44 +01:00
1. Try booting with your SD card out, and then reinserting it after booting
1. Power off your device
2017-03-23 20:51:01 +01:00
1. Remove your SD card from your device
2017-03-22 00:57:44 +01:00
1. Power on your device
1. When the home menu appears, reinsert your SD card into your device
1. If this worked, you should clear Home Menu's extdata by navigating to the following folder on your SD card: `/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/`
2016-10-30 01:02:14 +02:00
+ EUR Region: Delete `00000098`
+ JPN Region: Delete `00000082`
+ USA Region: Delete `0000008f`
2017-03-22 00:57:44 +01:00
+ CHN Region: Delete `000000A1`
2016-10-30 01:02:14 +02:00
+ KOR Region: Delete `000000A9`
2017-03-22 00:57:44 +01:00
+ TWN Region: Delete `000000B1`
1. Try booting without any cartridges inserted (including flashcarts)
1. If you have a hardmod and a NAND backup, flash the backup back to SysNAND
2017-06-15 23:30:27 +02:00
1. Try booting into recovery mode and updating your system
2017-03-22 00:57:44 +01:00
1. Power off your device
2017-05-20 03:03:56 +02:00
1. Hold (L) + (R) + (A) + (Up)
2017-03-22 00:57:44 +01:00
1. Power on your device
2017-06-15 23:30:27 +02:00
1. If you enter safe mode, update your device
2017-04-25 01:36:45 +02:00
1. Your device may be bricked. For support, ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
2016-10-30 01:02:14 +02:00
2017-05-20 03:03:56 +02:00
## <a name="ts_sys_b9s" />Black screen on SysNAND boot after Installing boot9strap
2016-10-30 01:02:14 +02:00
1. Ensure you have a working payload.
2017-05-20 03:03:56 +02:00
1. Check for the existence of `boot.firm` in the root of your SD card.
2017-03-22 00:57:44 +01:00
1. Try resetting Luma's config and fix options
2016-10-30 01:02:14 +02:00
1. Delete `/luma/config.bin` from your SD card
2017-03-22 00:57:44 +01:00
1. Set your options when it boots
1. Test booting GodMode9
1. On Luma3DS, hold (Start) on boot
2017-03-22 00:57:44 +01:00
1. Try deleting home menu's extdata
2016-10-30 01:02:14 +02:00
1. Clear Home Menu's extdata by navigating to the following folder on your SD card: `/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/`
+ EUR Region: Delete `00000098`
+ JPN Region: Delete `00000082`
+ USA Region: Delete `0000008f`
2017-03-22 00:57:44 +01:00
+ CHN Region: Delete `000000A1`
2016-10-30 01:02:14 +02:00
+ KOR Region: Delete `000000A9`
2017-03-22 00:57:44 +01:00
+ TWN Region: Delete `000000B1`
1. Try booting without any cartridges inserted (including flashcarts)
1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version (v6.2.3 or higher, at the least)
1. If your NAND is of a version between 3.0.0 and 4.5.0, do the following:
2016-12-05 23:21:04 +01:00
+ Ensure that you are using the latest Luma3DS version (v6.6 or higher, at the least)
+ Download [this file](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/00000056) and rename it to `native.firm`
2016-11-05 17:12:11 +01:00
+ Download [this file](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/cetk)
+ Copy `native.firm` and `cetk` to the `/luma/` folder on your SD card
+ If you have Luma3DS version 7.1 or lower, rename `native.firm` to `firmware.bin`
2017-03-22 00:57:44 +01:00
+ Delete both of these files after updating your device
2017-03-28 04:07:19 +02:00
1. Try following [9.2.0 CTRTransfer](9.2.0-ctrtransfer)
2017-04-25 01:36:45 +02:00
1. Ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp).
2017-03-22 00:57:44 +01:00
2016-10-30 01:02:14 +02:00
## <a name="ts_sys_blue" />Blue screen on boot (bootrom error)
2017-03-22 00:57:44 +01:00
1. Your device is bricked
1. You will need to get a [hardmod](https://gbatemp.net/threads/414498/) or repair / replace your device