Guide_3DS/_pages/ms_MY/troubleshooting.txt

---
title: "Troubleshooting"
---

{% include toc title="Table of Contents" %}

### Required Reading

If you are unable to boot your device, please look for the section relevant to you and follow the instructions.

If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 

To use the [magnet](https://wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).

## DSi / DS functionality is broken after completing the guide

### What You Need

* The latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) *(the .3dsx file)*

### Instructions

#### Section I - Prep Work

1. Power off your device
1. Pasang kad SD anda ke dalam komputer
1. Create a folder named `3ds` on the root of your SD card if it does not already exist
1. Copy `TWLFix-CFW.3dsx` to the `/3ds/` folder on your SD card
1. Reinsert your SD card into your device

#### Section II - Fixing TWL

1. Open the Homebrew Launcher
1. Launch TWLFix-CFW from the list of homebrew
1. Press (A) to uninstall the broken TWL titles
1. Press (Start) to reboot the device
1. Perform a System Update by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
  + The update will see that the essential TWL titles have been uninstalled, and will redownload and reinstall them
1. Once the update is complete, tap "OK" to reboot the device 

## Cannot inject H&S on Gateway downgraded device

This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. One of them is unused, but it confuses the H&S inject system, causing it to inject into the wrong one.

1. Power off your device
1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
1. Navigate to `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
1. Pergi ke folder untuk peranti dan kawasan anda:
  + **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
  + **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
  + **Old 3DS or Old 2DS USA**: `00021300` -> `content`
  + **New 3DS or New 2DS EUR**: `20022300` -> `content`
  + **New 3DS or New 2DS JPN**: `20020300` -> `content`
  + **New 3DS or New 2DS USA**: `20021300` -> `content`
1. Anda boleh lihat 2 set fail app dan tmd, satu set huruf besar sambungannya (`.TMD` and `.APP`), dan satu set huruf kecil sambungannya (`.tmd` and `.app`)
1. Sambil menahan picu (R), Tekan (Y) untuk mencipta direktori baru
1. Press (A) to confirm the name `newdir` (it does not matter what the folder is called)
1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
1. Press (B) to decline relocking write permissions if prompted
1. Tekan picu (L) pada setiap fail sambungan huruf besar (`.TMD` and `.APP`) untuk menanda mereka
1. Tekan (Y) untuk menyalin fail
1. Pergi ke `newdir`
1. Tekan (Y) untuk meletakkan fail
1. Pilih "Move path(s)"
1. Fail sambungan huruf besar sudah dipindahkan ke direktori `newdir`
1. Press (Start) to reboot your device
1. Retry the H&S injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection

## A browser based exploit is not working

Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.

1. Launch the browser, then launch the browser settings
1. Pergi ke bawah dan mulakan Savedata (ia juga mungkin dipanggil Clear All Save Data)
1. Cuba exploitasi sekali lagi

## Black screen on SysNAND boot

1. Try booting with your SD card out, and then reinserting it after booting
    1. Power off your device
    1. Remove your SD card from your device
    1. Power on your device
    1. When the home menu appears, reinsert your SD card into your device
    1. If this worked, you should clear Home Menu's extdata by following these instructions:
        1. Power off your device
        1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
        1. Press (Home) to bring up the action menu
        1. Select "Scripts..."
        1. Select "GM9Megascript"
        1. Select "Scripts from Plailect's Guide"
        1. Select "Remove extdata"
        1. Tekan (A) untuk meneruskan
        1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
        1. Tekan (A) untuk meneruskan
        1. Press (B) to return to the main menu
        1. Select "Exit"
        1. Press (A) to relock write permissions if prompted
        1. Press (Start) to reboot your device
1. Cuba boot tanpa memasukkan apa-apa katirj (termasuk juga flashcarts)
1. If you have a hardmod and a NAND backup, flash the backup back to SysNAND
1. Try booting into recovery mode and updating your system
    1. Power off your device
    1. Hold (L) + (R) + (A) + (Up)
    1. Power on your device
    1. If you enter safe mode, update your device
1. Your device may be bricked. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

## Clear Home Menu extdata

1. Power off your device
1. Pasang kad SD anda ke dalam komputer
1. Navigate to the `/Nintendo 3DS/<32-character-id>/<32-character-id>/extdata/00000000/` folder on your SD card
1. Delete the extdata file corresponding to your region:
  + **EUR Region**: `00000098`
  + **JPN Region**: `00000082`
  + **USA Region**: `0000008f`
  + **CHN Region**: `000000A1`
  + **KOR Region**: `000000A9`
  + **TWN Region**: `000000B1`
1. Reinsert your SD card into your device

## Black screen on SysNAND boot after Installing boot9strap

1. Ensure you have a working payload
    1. Check for the existence of `boot.firm` in the root of your SD card.
1. Cuba reset config Luma dan pilihan pembetulan
    1. Buang `/luma/config.bin` dari kad SD anda
    1. Set kan pilihan ketika ia boot
1. Test booting GodMode9
    1. Pada Luma3DS, tahan butang (Start) ketika boot
1. Try deleting home menu's extdata by following these instructions:
    1. Power off your device
    1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
    1. Press (Home) to bring up the action menu
    1. Select "Scripts..."
    1. Select "GM9Megascript"
    1. Select "Scripts from Plailect's Guide"
    1. Select "Remove extdata"
    1. Tekan (A) untuk meneruskan
    1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
    1. Tekan (A) untuk meneruskan
    1. Press (B) to return to the main menu
    1. Select "Exit"
    1. Press (A) to relock write permissions if prompted
    1. Press (Start) to reboot your device
1. Cuba boot tanpa memasukkan apa-apa katirj (termasuk juga flashcarts)
1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version
1. Try following [CTRTransfer](ctrtransfer)
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

## Blue screen on boot (bootrom error)

1. Your device is bricked
1. You will need to get an ntrboot-comptible flashcart (one of the ones on [this list](ntrboot) or a [hardmod](https://gbatemp.net/threads/414498/), or repair / replace your device
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

## System update error after installing CFW

 Occasionally, updates may fail to install after installing CFW. To fix this, reboot your device after each step of this section, then try updating again.

1. Set your DNS settings to "Auto"
1. Move closer to your WiFi router
1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts
1. Delete your WiFi connection, then reconnect to your WiFi again
1. Reboot your WiFi router
1. Connect to a different WiFi connection, like a mobile hotspot
1. Nintendo servers may be down; Try again later
1. If you still get an error, [follow CTRTransfer](ctrtransfer), then try again
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)