Guide_3DS/_pages/nl_NL/troubleshooting.txt

---
title: "Probleemoplossing"
---

Deze pagina biedt advies voor het oplossen van problemen die algemeen zijn ondervonden. Als je je probleem niet kunt oplossen met het advies op deze pagina, neem dan deel aan [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp) en beschrijf je probleem, inclusief wat je al hebt geprobeerd.

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<summary>Table of Contents</summary>

Used on multiple pages:
* [SafeB9SInstaller](#issues-with-safeb9sinstaller)

Guide pages:
* [Seedminer](#seedminer)
    * [BannerBomb3](#bannerbomb3)
    * [Installing boot9strap (Fredtool-Inject)](#installing-boot9strap-fredtool-inject)
    * [Installing boot9strap (PicHaxx)](#installing-boot9strap-pichaxx)
* [Installing boot9strap (Soundhax)](#installing-boot9strap-soundhax)
* [Installing boot9strap (SSLoth-Browser)](#installing-boot9strap-ssloth-browser)
* [Installing boot9strap (super-skaterhax)](#installing-boot9strap-super-skaterhax)

* [Installatie voltooien](#finalizing-setup)

Issues after installation:
* [Boot issues](#boot-issues-on-consoles-with-custom-firmware)
* [Software issues](#software-issues-on-consoles-with-custom-firmware)

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## Problemen met SafeB9SInstaller

### Before opening SafeB9SInstaller

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<summary><u>Kan SafeB9SInstaller.bin niet openen</u></summary>

Het bestand `SafeB9SInstaller.bin` ontbreekt of zit in de verkeerde map. Download de nieuwste versie van [SafeB9SInstaller](https://github.com/d0k3/SafeB9SInstaller/releases/download/v0.0.7/SafeB9SInstaller-20170605-122940.zip), pak het uit en plaats `SafeB9SInstaller.bin` op de hoofdmap van je SD-kaart. Voeg de `.bin` extensie niet toe als je het nog niet ziet.
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### SigHaxed FIRM was not installed! Kijk naar het onderste scherm voor meer informatie.

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<summary><u>MicroSD Card - init failed</u></summary>

Your SD card is most likely acting weird. Try reformatting your SD card ([Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)), [Linux](formatting-sd-(linux))). If this doesn't work, try another SD card.

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<summary><u>SigHaxed FIRM - File not found</u></summary>

Ofwel zitten `boot9strap.firm` en `boot9strap.firm.sha` niet in de `boot9strap` map, of de `boot9strap` map heeft de verkeerde naam. Download de nieuwste versie van [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.4/boot9strap-1.4.zip) en plaats `boot9strap.firm` en `boot9strap.firm.sha` in de `boot9strap` map.
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{% capture compat %}
<summary><u>SigHaxed FIRM - invalid FIRM</u></summary>

Er is een probleem met je `boot9strap.firm` en `boot9strap.firm.sha` bestanden. Download de nieuwste versie van [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.4/boot9strap-1.4.zip) opnieuw en plaats `boot9strap.firm` en `boot9strap.firm.sha` in de `boot9strap` map.
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<summary><u>Secret Sector - File not found</u></summary>

Je mist `secret_sector.bin` van de `boot9strap` map, of de `boot9strap` map heeft niet de juiste naam. Download [secret_sector.bin](magnet:?xt=urn:btih:15a3c97acf17d67af98ae8657cc66820cc58f655&dn=secret_sector.bin&tr=udp%3a%2f%2ftracker.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.lelux.fi%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.loadbt.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.moeking.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.monitorit4.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.ololosh.space%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.pomf.se%3a80%2fannounce&tr=udp%3a%2f%2ftracker.srv00.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.theoks.net%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.tiny-vps.com%3a6969%2fannounce&tr=udp%3a%2f%2fopen.tracker.cl%3a1337%2fannounce&tr=udp%3a%2f%2ftracker.zerobytes.xyz%3a1337%2fannounce&tr=udp%3a%2f%2ftracker1.bt.moack.co.kr%3a80%2fannounce&tr=udp%3a%2f%2fvibe.sleepyinternetfun.xyz%3a1738%2fannounce&tr=udp%3a%2f%2fwww.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.openbittorrent.com%3a6969%2fannounce&tr=udp%3a%2f%2f9.rarbg.com%3a2810%2fannounce&tr=udp%3a%2f%2ftracker.opentrackr.org%3a1337%2fannounce&tr=udp%3a%2f%2fexodus.desync.com%3a6969%2fannounce&tr=http%3a%2f%2fopenbittorrent.com%3a80%2fannounce) met behulp van een torrent client en plaats het in de `boot9strap` map.
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{% capture compat %}
<summary><u>Something else</u></summary>

Sluit je aan bij [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp) voor hulp, en beschrijf het bericht dat je ziet.
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## Seedminer

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<summary><u>Multiple long folder names in Nintendo 3DS folder</u></summary>

![]({{ "/images/screenshots/multiple-id0.png" | absolute_url }})
{: .notice--info}

This occurs when you use your SD card in multiple 3DS consoles and is intended to prevent inadvertently merging data that would not be valid on other consoles. Om erachter te komen welke lange mapnaam correct is voor je 3DS, volg dan deze instructies:

1. Hernoem de `Nintendo 3DS` map naar `BACKUP_Nintendo 3DS`
1. Stop je SD-kaart terug in je console
1. Zet je console aan
1. Wait for the console to generate the SD card data
	+ Je applicaties zullen verdwenen zijn. Dit is normaal en wordt binnenkort opgelost
1. Zet je console uit
1. Plaats je SD kaart in je computer
1. Ga naar de `Nintendo 3DS` map op je SD-kaart
1. Kopieer de 32-tekens lange naam van de map die je ziet
	+ Dit is je echte ID0 die je zal gebruiken in [Deel II van Seedminer](seedminer#section-ii---seedminer)
1. Verwijder de `Nintendo 3DS` map
1. Hernoem de `BACKUP_Nintendo 3DS` map naar `Nintendo 3DS`
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{% capture compat %}
<summary><u>Bruteforce Movable skips to step 4</u></summary>

De website heeft al je `movable.sed` gemijnd met je friend code en ID0 combinatie. Je kunt de 'movable.sed' gebruiken die het je biedt.
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{% capture compat %}
<summary><u>Important! You have been locked out of the automated part1 dumper system...</u></summary>

Je friend code is geblokkeerd voor het gebruik van de friend code bot omdat je 3DS de bot niet succesvol heeft bevriend. Zorg ervoor dat je 3DS correct is verbonden met het internet, ga dan naar de [Nintendo Homebrew Discord server](https://discord.gg/MWxPgEp) en vraag om ontgrendeld te worden.
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{% capture compat %}
<summary><u>We were unable to successfully complete your bruteforce request. :`(</u></summary>

De website heeft bepaald dat jouw 'movable.sed' niet kan gebruteforced worden. Zorg ervoor dat je de website het juiste ID0 gegeven hebt. If your ID0 is correct, then you will be unable to use Seedminer and you will have to use an alternate method.

If you have a New 3DS / New 3DS XL / New 2DS XL (as indicated by the four shoulder buttons on the back and the C-Stick on the right), you can follow [Installing boot9strap (super-skaterhax)](installing-boot9strap-(super-skaterhax)). Otherwise, you will need to follow a method that requires additional games or hardware.

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## BannerBomb3

{% capture compat %}
<summary><u>Multiple ID1 folders inside of ID0</u></summary>

![]({{ "/images/screenshots/multiple-id1.png" | absolute_url }})

This can occur if you've used multiple SD cards on a 3DS and then merged the contents of the SD cards together. This is done to prevent conflicting, valid data from being merged together.

To fix this, you will need to determine which folder contains your data. Usually, this will be the larger (or largest) of the folders. Backup and delete the smaller one(s), then create a `Nintendo DSiWare` folder in the one that remains and move `F00D43D5.bin` to that location.

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{% capture compat %}
<summary><u>DSiWare Management menu crashes without showing BB3 multihax menu</u></summary>
Zorg ervoor dat `F00D43D5.bin` het enige bestand in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare` is. If it is, then re-create it with the [Bannerbomb3 Injector](http://3dstools.nhnarwhal.com/#/bb3gen).

Also, ensure that `bb3.bin` is on the root of the SD card. If it is missing, then download the latest release of [Bannerbomb3](https://github.com/lifehackerhansol/Bannerbomb3/releases/download/v3.0-lhs1/bb3.bin) (direct download), and copy the `bb3.bin` file to the root of your SD card.

If neither of these solutions fixes this problem, then custom firmware may have been uninstalled on this console in a way that makes this method impossible to perform. If this is the case, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) and ask, in English, for help.
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{% capture compat %}
<summary><u>DSiWare Management menu displays "No accessible software data."</u></summary>

`F00D43D5.bin` bevindt zich niet in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`. Zorg ervoor dat `Nintendo DSiWare` correct gespeld is en een spatie heeft. Hoofdletters/kleine letters maken niet uit.
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{% capture compat %}
<summary><u>DSiWare Management shows a question mark</u></summary>

Er kan een probleem zijn met je `F00D43D5.bin` bestand (het kan beschadigd zijn of bedoeld voor een andere 3DS). Re-create your `F00D43D5.bin` file with the [Bannerbomb3 Injector](http://3dstools.nhnarwhal.com/#/bb3gen), ensuring that you use the `movable.sed` file for your console.
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## Installing boot9strap (Fredtool-Inject)

{% capture compat %}
<summary><u>Error on DSiHaxInjector page</u></summary>

Zorg ervoor dat je `movable.sed` en DSiWare back-up van dezelfde console komen. Een mismatch resulteert in een error.
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{% capture compat %}
<summary><u>"Haxxxxxxxxx!" does not appear</u></summary>

Er is een probleem met je `42383821.bin` bestand (het is onjuist, het ontbreekt, werd misplaatst of is beschadigd). Re-create your files with the [DSIHaxInjector_new](https://jenkins.nelthorya.net/job/DSIHaxInjector_new/build?delay=0sec) website and ensure that you place the `42383821.bin` file from `output.zip` -> `hax` in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`.
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<summary><u>DSiWare launches normally</u></summary>

`Haxxxxxxxxx!` is niet van je SD-kaart naar het systeemgeheugen gekopieerd.
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{% capture compat %}
<summary><u>SD card is grayed out in Flipnote</u></summary>

Flipnote kan een lange tijd nemen om je kaart te indexeren als je een grote SD-kaart hebt. Laat het een aantal minuten blijven zitten.
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<summary><u>Lenny face verschijnt niet in SD-kaart sectie</u></summary>

Je hebt de `private` map niet van Frogminer_save `.zip` naar de hoofdmap van je SD-kaart gekopieert.
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{% capture compat %}
<summary><u>Flipnote bevriest</u></summary>

Het zou kunnen dat je per ongelijk het touch screen hebt aangeraakt terwijl de gemodificeerde Flipnote open stond. Voer je DS Connection Settings opnieuw in en zorg ervoor dat je niet per ongelijk het touchscreen gebruikt.
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<summary><u>Green screen after pasting</u></summary>

Het bestand `boot.nds` ontbreekt of is misplaatst. Download de nieuwste versie van [b9stool](https://github.com/zoogie/b9sTool/releases/latest) en plaats `boot.nds` op de hoofdmap van je SD-kaart, ter vervanging van het bestaande bestand.
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{% capture compat %}
<summary><u>White screen after pasting</u></summary>
Er is een probleem met je `boot.nds` bestand. Download de nieuwste versie van [b9stool](https://github.com/zoogie/b9sTool/releases/latest) opnieuw en plaats `boot.nds` op de hoofdmap van je SD-kaart, ter vervanging van het bestaande bestand.
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{% capture compat %}
<summary><u>Unable to open Luma3DS configuration menu after running B9STool</u></summary>

Join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) and explain what has happened.
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## Installing boot9strap (PicHaxx)

{% capture compat %}
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>

Your `00000001.sav` and/or `otherapp.bin` files may be misplaced. Ensure that `00000001.sav` is in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data` and that `otherapp.bin` is on the root of your SD card.

If your files are in the correct locations, re-create the save using the [PicHaxx Save Tool](https://3dstools.nhnarwhal.com/#/pichaxx), then place it in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data`. Ensure that the file is named exactly `00000001.sav` and that you used your console's `movable.sed` to create it. Re-download [HBL otherapps](https://github.com/zoogie/ninjhax2.x/releases/download/v11.17/otherapps_with_CfgS_11.17.zip), place the `.bin` file relevant to your console to the root of your SD card, and rename it to `otherapp.bin`. Voeg de `.bin` extensie niet toe als je het nog niet ziet.
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{% capture compat %}
<summary><u>"An exception occurred" or Errdisp when opening Picross</u></summary>

Your console already has custom firmware. Je zou best [controleren op CFW](checking-for-cfw).
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{% capture compat %}
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>

There is an issue with your `otherapp.bin` file. Download [HBL otherapps](https://github.com/zoogie/ninjhax2.x/releases/download/v11.17/otherapps_with_CfgS_11.17.zip), place the `.bin` file relevant to your console to the root of your SD card, and rename it to `otherapp.bin`. Voeg de `.bin` extensie niet toe als je het nog niet ziet.
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<summary><u>Game starts normally</u></summary>

Your modified `00000001.sav` file may be misplaced, or you may have used the wrong `movable.sed` when creating it. Re-generate your `movable.sed` from [Bruteforce Movable](https://seedminer.hacks.guide), then re-create the save using the [PicHaxx Save Tool](https://3dstools.nhnarwhal.com/#/pichaxx) and place the resulting file (`00000001.sav`) in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data`.
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## Boot9strap installeren (Soundhax)

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<summary><u>Red/purple/pink and white screen after running Soundhax</u></summary>

If your console is on system version 9.4.0, 9.5.0, or 9.6.0, you may be encountering a bug with an old version of universal-otherapp. Download the latest version from [here](https://github.com/TuxSH/universal-otherapp/releases/latest).

If your console is not on those firmwares, it likely indicates that you already have custom firmware. Je zou best [controleren op CFW](checking-for-cfw).
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{% capture compat %}
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>

Er is een probleem met je `otherapp.bin` bestand (het ontbreekt, werd misplaatst of is corrupted). Download de nieuwste versie van [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) en plaats het op de hoofdmap van je SD-kaart.
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{% capture compat %}
<summary><u>"Could not play"</u></summary>

You have the wrong Soundhax file for your console and region, or your console is incompatible with Soundhax. In the latter case, your course of action will determine on what version your 3DS is currently on. Sluit je aan bij [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp) voor hulp.
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{% capture compat %}
<summary><u>Failed to mount the SD card!</u></summary>
Maak een back-up van je data en herformatteer je SD-kaart als FAT32 met het aanbevolen hulpmiddel afhankelijk van je besturingssysteem: ([Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)) of [Linux](formatting-sd-(linux))). MiniTool Partition Wizard en het formatteer programma van HP (HPUSBDisk) zijn ervoor bekend om problemen te veroorzaken met 3DS SD-kaarten.

Mocht dit niet lukken, gebruik dan een andere SD-kaart.
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## Installing boot9strap (SSLoth-Browser)

{% capture compat %}
<summary><u>Red/purple/pink and white screen after running Browserhax</u></summary>

Dit geeft waarschijnlijk aan dat je al custom firmware hebt. Je zou best [controleren op CFW](checking-for-cfw).
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{% capture compat %}
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>

The file `arm11code.bin` is missing or misplaced. Download de nieuwste versie van [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), plaats `otherapp.bin` op de hoofdmap van je SD-kaart en hernoem het naar `arm11code.bin`. Voeg de `.bin` extensie niet toe als je het nog niet ziet.
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{% capture compat %}
<summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>

There may be an issue with your `arm11code.bin` file. Download de nieuwste versie van [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), plaats `otherapp.bin` op de hoofdmap van je SD-kaart en hernoem het naar `arm11code.bin`. Voeg de `.bin` extensie niet toe als je het nog niet ziet.

You can also try resetting your browser save data:

1. Launch the browser, then launch the browser settings
1. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
1. Try the exploit again

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{% capture compat %}
<summary><u>Opening the browserhax QR code or URL crashes</u></summary>

Browser based exploits (such as this one) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.

1. Launch the browser, then launch the browser settings
1. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
1. Try the exploit again
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{% capture compat %}
<summary><u>System Update prompt when opening browser</u></summary>

The SSLoth proxy was incorrectly configured. Re-do the SSLoth section on the page.
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{% capture compat %}
<summary><u>Error 032-0420 when opening browser</u></summary>

Follow these steps in order:

1. Launch System Settings on your console
1. Navigate to `Internet Settings` -> `Connection Settings`
1. Click on your network connection slot and navigate to `Change Settings` -> `Next Page (right arrow)` -> `Proxy Settings`
1. Set "Proxy Settings" to "No"
1. Click OK, then click Save
1. When prompted, click "Test" to perform the connection test
    + The test should succeed
1. Click "OK" to continue
1. Press "Back" twice, then "Close" to go back to the HOME Menu
1. Open the Internet Browser once
1. If prompted about a system update, press OK
    + This won't actually update the system
1. Start again from [Section II](installing-boot9strap-(ssloth-browser).html#section-ii---ssloth)
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{% capture compat %}
<summary><u>Frozen on "Doing agbhax..."</u></summary>
There may be an issue with your `arm11code.bin` file. Re-download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place it on the root of your SD card, and rename it to `arm11code.bin`. Voeg de `.bin` extensie niet toe als je het nog niet ziet.
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{% capture compat %}
<summary><u>"PrepareArm9ForTwl returned error c8804631!"</u></summary>

Sluit je aan bij [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp) voor hulp.
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{% capture compat %}
<summary><u>Failed to mount the SD card!</u></summary>

Maak een back-up van je data en herformatteer je SD-kaart als FAT32 met het aanbevolen hulpmiddel afhankelijk van je besturingssysteem: ([Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)) of [Linux](formatting-sd-(linux))). MiniTool Partition Wizard en het formatteer programma van HP (HPUSBDisk) zijn ervoor bekend om problemen te veroorzaken met 3DS SD-kaarten.

Mocht dit niet lukken, gebruik dan een andere SD-kaart.
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## Installing boot9strap (super-skaterhax)

{% capture compat %}
<summary><u>"An error has occurred. Please save your data in any software currently in use, then restart the system."</u></summary>

The date is set incorrectly. To set it correctly, follow these steps:

1. Select the System Settings icon on the HOME Menu, and tap Open.
1. Tap Other Settings.
1. Tap Date & Time.
1. Tap Today's date.
1. Tap Up/Down Arrows to set the correct Day, Month and Year.
1. Select OK to confirm.

If the problem persists:

- Ensure that `arm11code.bin`, `browserhax_hblauncher_ropbin_payload.bin`, and `boot.3dsx` are on the root of the SD card (not inside of any folder)
- Ensure that you selected the correct payload for your region AND system version
- Ensure that your region settings look [like this](/images/screenshots/skater_lang.png)
- Try resetting your browser data:
  1. Launch the browser, then launch the browser settings
  1. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initilize Save Data" or "Clear All Save Data")
  1. Try the exploit again
- Try changing the system language to something other than the current language

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{% capture compat %}
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>

The file `arm11code.bin` is missing or misplaced. Make sure to copy the files of the [latest version of super-skaterhax](https://github.com/zoogie/super-skaterhax/releases/latest) for your region and version to the root of your SD card (not inside of a folder).

![]({{ "/images/screenshots/skater-root-layout.png" | absolute_url }})
{: .notice--info}

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{% capture compat %}
<summary><u>An exception occured or "DLL_HEAP_INFORMATION" when pressing GO! GO!</u></summary>

Dit geeft waarschijnlijk aan dat je al custom firmware hebt. Je zou best [controleren op CFW](checking-for-cfw).

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## Installatie voltooien

{% capture compat %}
<summary><u>Unable to update console</u></summary>

De volgende stappen kunnen in elke volgorde uitgevoerd worden, maar zijn gesorteerd volgens de moeilijkheidsgraad om ze uit te voeren.

1. Stel uw DNS instellingen in op "Auto"
1. Verplaats je dichter bij je wifi-router
1. Update vanuit Safe Mode door je console uit te schakelen, (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) ingedrukt te houden tijdens het opstarten en de instructies te volgen op het scherm
1. Verwijder je wifi connectie, verbind daarne opnieuw met je wifi
1. Herstart je wifi-router
1. Maak verbinding met een andere wifi-verbinding, zoals een mobiele hotspot
1. Nintendo servers kunnen offline zijn; Probeer het later opnieuw
1. Als je nog steeds een foutmelding krijgt, [volg dan CTRTransfer](ctrtransfer) en probeer het opnieuw
1. Voor verdere ondersteuning (in het Engels), join dan [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp)
{% endcapture %}
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{% capture compat %}
<summary><u>Warning #01: No Nintendo 3DS folder</u></summary>

Your SD card does not have the `Nintendo 3DS` folder. Power on your device with your SD card inserted, then wait for the device to show a message box that says "Creating HOME Menu management information". Once the message box disappears, power off your device and try again.

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{% capture compat %}
<summary><u>Error #02: Missing essential.exefs</u></summary>

You said 'No' to the "Make essential files backup?" prompt in GodMode9. Power off your device, power it on while holding (Start) to re-enter GodMode9, say 'Yes' to the prompt, then try again.

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{% capture compat %}

<summary><u>Unable to open GodMode9 or Error #03: Missing files</u></summary>

You did not copy everything from `finalize.zip` to the root of your SD card. Remember, your SD card should have at least these files:

![]({{ "/images/screenshots/finalizing-root-layout.png" | absolute_url }})
{: .notice--info}

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{% capture compat %}

<summary><u>Error #04: No space</u></summary>

You need at least 1.3GB of free space to perform the NAND backup, which is a part of the script. If you don't have enough space, follow these steps:

1. Zet je console uit
1. Remove the SD card and insert it into your computer
1. Copy the `Nintendo 3DS` folder from the root of your SD card to your computer
1. Delete the Nintendo 3DS folder from the SD card
1. Stop je SD-kaart terug in je console
1. Zet je console uit
1. Hold START and power on still holding START to open GodMode9
1. Press the (Home) button
1. Selecteer "Scripts..."
1. Select "finalize"
1. Press (A) to create a NAND backup
    + This may take around fifteen minutes
1. Press (A) again
    + The console should automatically power off
1. Plaats je SD kaart in je computer
1. Copy the files in `/gm9/backups/` on your SD to a safe location on your computer
1. Delete the `<date>_<serialnumber>_sysnand_##.bin` and `<date>_<serialnumber>_sysnand_##.bin.sha` files from the SD card
1. Copy the `Nintendo 3DS` folder from your computer to the root of your SD card
1. Delete the `Nintendo 3DS` folder from your computer

Now that you have your NAND backup in a safe place:

1. Insert your SD card into your console
1. Hold START and power on still holding START to open GodMode9
1. Press the (Home) button
1. Selecteer "Scripts..."
1. Select "finalize"
1. Continue the script as normal

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{% capture compat %}
<summary><u>Information #05: No title database</u></summary>

Press (A) to create a title database, unlock SysNAND writing by entering the buttons on-screen, follow the prompts [here](/images/screenshots/database-reset.jpg), then re-run the script.

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{% capture compat %}
<summary><u>Error #06 or "Error: Could not open directory" when attempting a NAND backup</u></summary>

Make sure you have at least 1.3GB available in your SD card. If you don't have enough space, follow these steps:
1. Zet je console uit
1. Remove the SD card and insert it into your computer
1. Copy the `Nintendo 3DS` folder from the root of your SD card to your computer
1. Delete the Nintendo 3DS folder from the SD card
1. Stop je SD-kaart terug in je console
1. Power off your console, hold START and power on still holding START to boot on GodMode9
1. Perform a [NAND Backup](godmode9-usage#creating-a-nand-backup)
1. Copy the files in `gm9/out` on your SD to a safe location on your computer
1. Delete the `<date>_<serialnumber>_sysnand_##.bin` and `<date>_<serialnumber>_sysnand_##.bin.sha` files from the SD card, keeping essential.exefs in `/gm9/out/`
1. Copy the `Nintendo 3DS` folder from your computer to the root of your SD card
1. Delete the `Nintendo 3DS` folder from your computer

If you have enough space on your SD card, your SD might be corrupted or faulty. Check your SD card for any errors by following the guide according to your computer's operating system: [Windows](h2testw-(windows)), [Linux](f3-(linux)), [macOS](f3xswift-(mac)).
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{% capture compat %}
<summary><u>Error #08: Dummy title database</u></summary>

You didn't delete the dummy title database that was created by Error #05. Follow the prompts [here](/images/screenshots/database-reset.jpg), then re-run the script.

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{% capture compat %}
<summary><u>Error #09: Unsupported GodMode9 version</u></summary>

You are somehow running a version of GodMode9 not packaged with the script. Make sure you copied the contents of `finalize.zip` to the root of your SD card and that you are holding START while powering on your console.

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{% capture compat %}
<summary><u>Information #11: NAND backup flag detected</u></summary>

You most likely already made a NAND backup on this console. If you did not make a backup or lost access to your backup, select "1. Make Another NAND Backup". Otherwise, select "2. Skip NAND Backup".

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---

## Boot issues on consoles with custom firmware

The steps detailed here generally assume that your console has a modern custom firmware setup (boot9strap + Luma3DS 8.0 or greater). Als je console een oudere homebrew setup heeft (bijvoorbeeld iets gebaseerd op arm9loaderhax of menuhax), dan moet je updaten voor je deze instructies probeert.
{: .notice--info}

### Power/notification light indicators

{% capture compat %}
<summary><u>My console powers off when I try to turn it on, and/or the notification LED shows a color on boot</u></summary>

Er is een probleem met je `boot.firm` bestand. Als je [boot9strap 1.4](https://github.com/SciresM/boot9strap/releases/tag/1.4) gebruikt, kan je 3DS notificatie LED een bepaalde kleur flashen. Deze kleur wordt gebruikt om problemen met je `boot.firm` bestand op SD-kaart of intern geheugen te diagnosticeren. On older versions of boot9strap, the blue light will power off almost immediately when trying to turn on the console.

Als de notificatie LED knippert:

-**Wit**: Je 3DS was niet in staat om `boot.firm` te vinden op je SD-kaart of in je interne geheugen.
-**Magenta**: Je 3DS was niet in staat om `boot.firm` te vinden op je SD-kaart. Het kon `boot.firm` vinden in het interne geheugen, maar het bestand is beschadigd.
-**Red**: Je 3DS kon `boot.firm` vinden op je SD-kaart en in je interne geheugen, maar beide bestanden zijn beschadigd.

Je kunt een nieuw `boot.firm` bestand krijgen door de [nieuwste versie van Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) te downloaden, het uitpakken en `boot.firm` plaatsen op de hoofdmap van je SD-kaart. Indien je `boot.firm` bestand consequent gedetecteerd wordt als beschadigd, controleer je best je SD-kaart op fouten ([Windows](h2testw-(windows)), [Linux](f3-(linux)), of [macOS](f3xswift-(mac))). Houd er ook rekening mee dat de 3DS problemen heeft met bestanden die zijn uitgepakt met WinRAR.

If you hear a "popping sound", potentially accompanied with the backlight turning on for a split second, there is a hardware issue with your console (such as a disconnected backlight cable). You may be able to get your console to boot by holding it at certain angles.
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<summary><u>My console gets stuck on a black screen with blue power light staying on</u></summary>

De volgende stappen kunnen in elke volgorde uitgevoerd worden, maar zijn gesorteerd volgens de tijdsduur om ze uit te voeren.

1. Power off your console, remove the SD card, re-insert it, then power on your console.
1. Power off your console, eject the game cartridge if inserted, power on your console, then wait up to ten minutes. If your console boots within ten minutes, the issue has been fixed and is unlikely to reoccur
1. Hernoem de `Nintendo 3DS` map op je SD-kaart naar `Nintendo 3DS_BACKUP` en probeer dan je 3DS op te starten. If your console successfully boots, there is some issue within your `Nintendo 3DS` folder. Probeer HOME-menu extdata te wissen:
	+ Navigeer naar `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/`
    + Verwijder de overeenkomende map voor je 3DS regio:
		+ **EUR Regio**: `00000098`
		+ **JPN Regio**: `00000082`
		+ **USA Regio**: `0000008f`
		+ **CHN Regio**: `000000A1`
		+ **KOR Regio**: `000000A9`
		+ **TWN Regio**: `000000B1`
1. Probeer in herstelmodus op te starten en je systeem up te daten:
	+ Zet je console uit
	+ Hou de volgende knoppen vast: (Left Shoulder) + (Right Shoulder) + (D-Pad omhoog) + (A)
	+ Zet je console aan
	+ If you were successful, the console will boot to an "update your system" screen
1. Volg de [CTRTransfer](ctrtransfer) handleiding
1. Voor verdere ondersteuning vraag om hulp in de [Nintendo Homebrew Discord](https://discord.gg/MWxPgEp)
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### Error message on boot

{% capture compat %}
<summary><u>"An error has occurred: Failed to apply 1 FIRM patch(es)" or "An exception has occurred -- Current process: pm"</u></summary>

Je Luma3DS versie is verouderd. Download de nieuwste versie van [Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) en plaats `boot.firm` op de hoofdmap van je SD-kaart, ter vervanging van het bestaande bestand. Zorg ervoor dat je het ZIP-bestand uitpakt met een andere tool dan WinRAR, omdat het bekend is dat het problemen veroorzaakt met 3DS-gerelateerde bestanden.
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{% capture compat %}
<summary><u>"Unable to mount CTRNAND or load the CTRNAND FIRM. Please use an external one."</u></summary>
There are a number of reasons as to why this could be happening. In any case, this error can usually be fixed by following the [CTRTransfer](ctrtransfer) guide.
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{% capture compat %}
<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..."</u></summary>

ARM11 exception handlers zijn uitgeschakeld of custom firmware is niet geïnstalleerd. Probeer ARM11 exception handlers in te schakelen:
    + Zet je console uit
    + Hou (Select) vast
    + Power on your console, while still holding (Select)
    + Als "Disable ARM11 exception handlers" is aangevinkt, vink het uit
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{% capture compat %}
<summary><u>HOME Menu is missing installed applications</u></summary>

This could be caused by various reasons, but most likely because your SD card is not being read by the system.
You can check if your SD is being read by holding SELECT on boot and checking the yellow text on the bottom screen; if it says "Booted from CTRNAND via B9S", then your console is booting from the internal memory and not from the SD card.
If this is the case, attempt the steps below, which are listed from easiest to hardest:
1. Power off your console, remove the SD card, re-insert it, then power on your console
1. Power off your console, remove the SD card, insert it on your PC, download the latest release of [Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest), extract `boot.firm` from the `Luma3DS.zip` and place it on the root of your SD card (replacing any existing file)
1. Power off your console, remove the SD card, insert it on your PC and reformat your SD card according to your computer's operating system: [Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)), [Linux](formatting-sd-(linux)) *(this will wipe your SD card data)*
1. Test your SD card for errors by following the guide according to your computer's operating system: [Windows](h2testw-(windows)), [Linux](f3-(linux)), [macOS](f3xswift-(mac)). If your SD card is marked as faulty, then you will have to replace your SD card
1. Your SD card slot may be broken. Join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for further assistance
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{% capture compat %}
<summary><u>Blue "BOOTROM ERROR" screen</u></summary>

Your console is likely hard-bricked. You will need to buy an ntrboot flashcart to reinstall boot9strap in order to attempt to fix your console. Dit kan ook duiden op een hardware probleem dat niet kan worden opgelost. In ieder geval, join [Nintendo Homebrew op Discord](https://discord.gg/MWxPgEp) voor hulp.
    + Het is ook mogelijk dat iemand een boot-time splash screen heeft ingesteld dat eruit ziet als een brick. Try leaving your console powered on, waiting on the blue screen, for five minutes.
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{% capture compat %}
<summary><u>Some other error</u></summary>

Neem een foto van de fout en meld je aan bij [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) voor hulp.
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## Software issues on consoles with custom firmware

{% capture compat %}
<summary><u>DSi / DS functionality is broken or has been replaced with Flipnote Studio</u></summary>

1. Download de nieuwste versie van [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) (het `.3dsx` bestand)
1. Zet je console uit
1. Maak een map genaamd "3ds" op de hoofdmap van je SD-kaart als die nog niet bestaat
1. Kopieer `TWLFix-CFW.3dsx` naar de `/3ds/` map op je SD kaart
1. Stop je SD-kaart terug in je console
1. Start de Homebrew Launcher op
1. Start TWLFix-CFW op uit de lijst met homebrew
1. Klik op (A) om de kapotte TWL titels te verwijderen
1. Press (Start) to reboot the console
1. Update your console by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
    + De update zal zien dat de essenciële TWL titels zijn gedeïstalleerd en zal ze opnieuw installeren
1. Once the update is complete, tap "OK" to reboot the console
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<summary><u>GBA Virtual Console and/or Safe Mode functionality is broken</u></summary>

Your console is running Luma3DS 6.6 or older, likely via arm9loaderhax. You should follow [A9LH to B9S](a9lh-to-b9s) to update your console to a modern custom firmware environment.
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<summary><u>Extended memory mode games (Pokemon Sun/Moon, Smash, etc.) don't work</u></summary>

Dit kan gebeuren na een CTRTransfer of regio verandering op Old 3DS / 2DS. You will need to system format your console to fix this issue.
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<summary><u>Exception screen when booting/loading an application</u></summary>

Look for your exception screen in [this page](https://wiki.hacks.guide/wiki/3DS:Error_screens/Luma3DS_exception_screen).
If you weren't able to find your error or the instructions didn't work, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for further assistance.
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{% capture compat %}
<summary><u>Opening the HOME Menu settings crashes the console or loads the Homebrew Launcher</u></summary>

Your console likely still has menuhax67 installed. To uninstall menuhax67, download the latest release of [menuhax67](https://github.com/zoogie/menuhax67/releases/latest) (the menuhax `.zip`), then follow the ["Uninstall menuhax67" section](https://wiki.hacks.guide/wiki/3DS:Alternate_Exploits/menuhax67#Uninstall_menuhax67) here.
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---

## Andere problemen oplossen

{% capture compat %}
<summary><u>Clear HOME Menu extdata</u></summary>

1. Zet je console uit
1. Plaats je SD kaart in je computer
1. Navigeer naar de `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/` map op je SD-kaart
1. Verwijder de overeenkomende map voor je 3DS regio:
    + **EUR Regio**: `00000098`
    + **JPN Regio**: `00000082`
    + **USA Regio**: `0000008f`
    + **CHN Regio**: `000000A1`
    + **KOR Regio**: `000000A9`
    + **TWN Regio**: `000000B1`
1. Stop je SD-kaart terug in je console
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<summary><u>Clear HOME Menu theme data</u></summary>

1. Zet je console uit
1. Plaats je SD kaart in je computer
1. Navigeer naar de `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/` map op je SD-kaart
1. Verwijder de overeenkomende map voor je 3DS regio:
    + **EUR Regio**: `000002ce`
    + **JPN Regio**: `000002cc`
    + **USA Regio**: `000002cd`
1. Stop je SD-kaart terug in je console
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{% capture compat %}
<summary><u>Manually entering Homebrew Launcher</u></summary>

If you are missing the Homebrew Launcher application from your HOME Menu, you can follow these instructions to manually enter the Homebrew Launcher. (You will need [boot.3dsx and boot.firm](https://github.com/LumaTeam/Luma3DS/releases/latest) on the root of your SD card.)

{% include_relative include/launch-hbl-dlp.txt %}

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{% capture compat %}
<summary><u>Turning off Parental Controls</u></summary>

You can disable the Parental Controls feature by going to System Settings -> Parental Controls and inserting the PIN, then pressing "Clear Settings", then "Delete" to remove it.
However, if you do not know the PIN and therefore cannot access the console's settings, you will need to disable it. In order to do this, you need to obtain your console's master key (mkey):
1. Go to [this website](https://mkey.eiphax.tech/)
1. Fill the following boxes with the information:
    + Device Type: Select "3DS" (the same applies if you are using a 2DS, New 3DS (XL/LL) or New 2DS (XL/LL))
    + System Date: The day and month your console's clock is set to
    + Inquiry Number: Can be obtained by pressing "Forgot PIN" then "I Forgot" in the Parental Controls screen
1. After you have obtained your mkey, press OK on the screen you have obtained your Inquiry Number, then input the master key
1. Press "Clear Settings", then "Delete" to remove all Parental Controls data
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