diff --git a/_pages/en_US/troubleshooting.txt b/_pages/en_US/troubleshooting.txt index c610e2fbf9..c804c57b53 100644 --- a/_pages/en_US/troubleshooting.txt +++ b/_pages/en_US/troubleshooting.txt @@ -277,16 +277,18 @@ If your console is not on those firmwares, it likely indicates that you already There is an issue with your `otherapp.bin` file (it is missing, misplaced, or corrupted). Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card. -If the above doesn't fix your issue, and you are using an Old 3DS / Old 3DS XL / Old 2DS, you may be encountering a specific issue involving cartridge updates. Take another look at the system version. If the last number, e.g. 4 in 11.3.0-**4**U, is 4 and lower and the system version is 11.3.0 and lower, replace the soundhax file on the root of your SD card with the one from [this site](http://soundhax.saru.moe/frankenfirm.html?crash) +If the above doesn't fix your issue, and you are using an Old 3DS / Old 3DS XL / Old 2DS, you may be encountering an issue involving cartridge updates. Take another look at the system version. If the last number is 4 or lower (e.g. 11.3.0-**4**U), replace the Soundhax file on the root of your SD card with the one from [this site](http://soundhax.saru.moe/frankenfirm.html?crash) + +If none of these fix your issue, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance. {% endcapture %}
{{ compat | markdownify }}
{% capture compat %} "Could not play" -You have the wrong Soundhax file for your console, region and version. Double-check that you entered all the info correctly into the [Soundhax website](https://soundhax.com/), redownload your soundhax file, and replace it with the one on the root of your SD card. +You have the wrong Soundhax file for your console, region and version. Double-check that you entered all the info correctly into the [Soundhax website](https://soundhax.com/), redownload your Soundhax file, and replace it with the one on the root of your SD card. -If the above doesn't fix your issue, and you are using an Old 3DS / Old 3DS XL / Old 2DS, you may be encountering a specific issue involving cartridge updates. Take another look at the system version. If the last number, e.g. 0 in 11.3.0-**0**U, is 3 and lower and the system version is 11.3.0 and lower, replace the soundhax file on the root of your SD card with the one from [this site](http://soundhax.saru.moe/frankenfirm.html?unplayable) +If the above doesn't fix your issue, and you are using an Old 3DS / Old 3DS XL / Old 2DS, you may be encountering an issue involving cartridge updates. Take another look at the system version. If the last number is 3 or lower (e.g. 11.3.0-**0**U), replace the Soundhax file on the root of your SD card with the one from [this site](http://soundhax.saru.moe/frankenfirm.html?unplayable) If none of these fix your issue, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance. {% endcapture %}