faq+region-changing: eshop related changes

faq:
- add thing at the top about implications of eshop shutdown on installing cfw (spoiler: none)
- add "or newer" to 11.16 update notice (this should have been done a while ago)
- downgrade 11.16 update notice from warning to info
- Replace "use the eShop" with "play online" as an example feature after installing CFW
- Improve definition of difference between CFW and homebrew
- Reference that eShop has now shut down

region changing:
- Reword eshop access notice to account for games/DLC no longer being purchasable

_pages/en_US/faq.txt

@@ -3,14 +3,17 @@ title: "FAQ"
 ---
 {% include toc title="Table of Contents"%}
 
+**Yes**, you can still install custom firmware on your 3DS, even after the closure of eShop.
+{: .notice--info}
+
 {% capture notice-6 %}
 **The latest 3DS firmware is 11.16.0**. Here's what you should know:
 
-- If your device is running *Luma 11.0*, it is *100% safe* to update. You can check your Luma version by holding (Select) while booting your device.
+- If your device is running *Luma 11.0* or newer, it is *100% safe* to update. You can check your Luma version by holding (Select) while booting your device.
 - If your device is on an older Luma version, you should [update Luma](checking-for-cfw) before you update your device to 11.16.0.
 {% endcapture %}
 
-<div class="notice--warning">{{ notice-6 | markdownify }}</div>
+<div class="notice--info">{{ notice-6 | markdownify }}</div>
 
 ## Pre-Installation FAQ
 
@@ -52,7 +55,7 @@ Yes; Luma3DS will automatically ignore the region check for cartridges and insta
 {% capture compat %}
 <summary><u>Will I lose any features if I install CFW?</u></summary>
 
-No. Devices with custom firmware can still use the eShop and run physical cartridges as any other 3DS can.
+No. Devices with custom firmware can still play online and run physical cartridges as any other 3DS can.
 {% endcapture %}
 <details>{{ compat | markdownify }}</details>
 
@@ -94,7 +97,10 @@ No. Custom firmware can be installed for free on the latest firmware without any
 {% capture compat %}
 <summary><u>What's the difference between custom firmware and homebrew?</u></summary>
 
-Historically, the 3DS used to have userland homebrew access through older exploits like ninjhax. The level of system access granted with userland allowed you to run basic homebrew and emulators but did not allow you to (easily) modify games or dump cartridges. It was also a lot less stable, with homebrew often ungracefully crashing and requiring a full reboot. Custom firmware grants a far greater level of system access while also being more stable than homebrew-only entrypoints.
+Definitionally speaking, custom firmware refers to a modification of the 3DS system software to do things that it normally isn't able to. Homebrew generally refers to software created outside of official sources (i.e. not distributed by eShop or cartridges).
+
+Historically, the 3DS used to have userland homebrew access through older exploits like ninjhax, which people sometimes called just "homebrew". The level of system access granted with userland allowed you to run basic homebrew and emulators but did not allow you to (easily) modify games or dump cartridges. It was also a lot less stable, with homebrew often ungracefully crashing and requiring a full reboot. Custom firmware grants a far greater level of system access while also being more stable than homebrew-only entrypoints.
+
 {% endcapture %}
 <details>{{ compat | markdownify }}</details>
 
@@ -142,7 +148,7 @@ It depends on the format of the homebrew application. Generally speaking:
 {% capture compat %}
 <summary><u>How do I update my games?</u></summary>
 
-You can continue to download game updates from the Nintendo eShop, even after the 2023 shutdown.
+You can continue to download game updates from the Nintendo eShop, even though it has now shut down.
 
 If the game is not from the same region as the console, you will need to [dump the updates](dumping-titles-and-game-cartridges) from a 3DS that has the updates installed. The Nintendo eShop only contains updates for the console's region (a Japanese 3DS will only have updates for Japanese games).
 {% endcapture %}

_pages/en_US/region-changing.txt

@@ -17,7 +17,7 @@ If you change the region of your device:
 
 + You will not be able to use your NNID (if you have one). NNIDs are locked to the region that they were created in.
 + You may not be able to access the eShop, even if you [delete your eShop account](https://en-americas-support.nintendo.com/app/answers/detail/a_id/74/~/how-to-delete-a-nintendo-eshop-account) beforehand. This is because certain titles tend to remain linked to the 3DS, even after account deletion (especially on New 3DS).
-	+ The eShop contains not only games, but also game updates and DLC. Updates are usually required for online play.
+	+ While purchases can no longer be made on eShop, game updates can still be downloaded. Updates are usually required for online play.
 + **You will not be able to uninstall custom firmware without bricking the device!** If you intend to uninstall custom firmware in the future, you **MUST** restore your NAND backup that was created before the region change.
 {% endcapture %}