diff --git a/_pages/en_US/troubleshooting.txt b/_pages/en_US/troubleshooting.txt
index 6206a2d1ca..00780e6f55 100644
--- a/_pages/en_US/troubleshooting.txt
+++ b/_pages/en_US/troubleshooting.txt
@@ -314,7 +314,14 @@ The file `arm11code.bin` is missing or misplaced. Download the latest release of
 {% capture compat %}
 <summary><u>"An error has occurred, forcing the software to close..." (white message box)</u></summary>
 
-There is an issue with your `arm11code.bin` file. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place `otherapp.bin` on the root of your SD card and rename it to `arm11code.bin`. Do not add the `.bin` extension if you do not already see it.
+There may be an issue with your `arm11code.bin` file. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place `otherapp.bin` on the root of your SD card and rename it to `arm11code.bin`. Do not add the `.bin` extension if you do not already see it.
+
+You can also try resetting your browser save data:
+
+1. Launch the browser, then launch the browser settings
+1. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
+1. Try the exploit again
+
 {% endcapture %}
 <details>{{ compat | markdownify }}</details>