---
title: "Troubleshooting"
---

{% include toc title="Table of Contents" %}

### Required Reading

If you are unable to boot your device, please look for the section relevant to you and follow the instructions.

If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.

To use the [magnet](https://en.wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).

## DSi / DS functionality is broken after completing the guide

### What You Need

Το αρχείο TWL_FIRM `.cia` για την συσκευή σας
    + <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`New_3DS TWL_FIRM - v9936.cia`](magnet:?xt=urn:btih:eab8558c97b18b1f329a2bfcc3c899b84c082a27&dn=New%5F3DS%20TWL%5FFIRM%20-%20v9936.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
    + <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`Old_3DS TWL_FIRM - v8817.cia`](magnet:?xt=urn:btih:17511eadb6e6f3ff22d04f90644e37bd2d96ca43&dn=Old%5F3DS%20TWL%5FFIRM%20-%20v8817.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`TWL Version Data - v0.cia`](magnet:?xt=urn:btih:4a106681407fede5de95cc8bda635432481f6b5d&dn=TWL%20Version%20Data%20-%20v0.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`DS Internet - v2048.cia`](magnet:?xt=urn:btih:2b9df8496922f2546dfb0b01220068ce53c19d3d&dn=DS%20Internet%20-%20v2048.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`DS Download Play - v1024.cia`](magnet:?xt=urn:btih:b581d3c5d98f5e621fddfc1ce5704bb45bf05a8c&dn=DS%20Download%20Play%20-%20v1024.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Αυτός είναι ένας σύνδεσμος magnet. Χρησιμοποιείστε κάποιον Torrent client για να κατεβάσετε το αρχείο."></i> - [`Nintendo DS Cart Whitelist - v11264.cia`](magnet:?xt=urn:btih:7b90d506ad032a581a00035616eaa17a68c48eff&dn=Nintendo%20DS%20Cart%20Whitelist%20-%20v11264.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)

### Instructions

#### Section I - Prep Work

1. Δημιουργήστε έναν φάκελο με το όνομα `cias` στην ρίζα της κάρτας SD, σε περίπτωση που δεν υπάρχει ήδη
1. Αντιγράψτε το αρχείο `TWL Version Data - v0.cia` στον φάκελο `/cias/` στην κάρτα SD
1. Αντιγράψτε το αρχείο `DS Download Play - v1024.cia` στον φάκελο `/cias/` στην κάρτα SD
1. Αντιγράψτε το αρχείο `DS Internet - v2048.cia` στον φάκελο `/cias/` στην κάρτα SD
1. Αντιγράψτε το αρχείο `Nintendo DS Cart Whitelist - v11264.cia` στον φάκελο `/cias/` στην κάρτα SD
1. Αντιγράψτε είτε το αρχείο `New_3DS TWL_FIRM - v9936.cia` είτε το `Old_3DS TWL_FIRM - v8817.cia` στον φάκελο `/cias/` στην κάρτα SD

#### Section II - Installing titles

1. Launch FBI
1. Navigate to `SD` -> `cias`
1. Επιλέξτε "\<current directory>"
1. Επιλέξτε "Install and delete all CIAs"
1. Press (Home) to exit FBI

## Removing an NNID without formatting your device

### What You Need

* [`remove_nnid.gm9`]({{ "/gm9_scripts/remove_nnid.gm9" | absolute_url }}){:download}

### Instructions

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Launch GodMode9 by holding (Start) during boot
1. Κρατήστε πατημένο το (R) και πατήστε ταυτόχρονα το (B) για να αφαιρέσετε την κάρτα SD
1. Εισάγετε την κάρτα SD στον υπολογιστή σας
1. Copy `remove_nnid.gm9` to the `/gm9/scripts/` folder on your SD card
1. Reinsert your SD card into your device
1. Press (Home) to bring up the action menu
1. Select "Scripts..."
1. Select "remove_nnid"
1. When prompted, press (A) to proceed
1. Πατήστε (A) για να ξεκλειδώσετε την εγγραφή στη SysNAND (lvl1) και έπειτα εισάγετε τον συνδυασμό πλήκτρων που θα σας δοθεί
1. Πατήστε (A) για να συνεχίσετε
1. Press (A) to relock write permissions
1. Press (Start) to reboot your device

## Cannot inject H&S on Gateway downgraded device

This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. One of them is unused, but it confuses the H&S inject system, causing it to inject into the wrong one.

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Launch GodMode9 by holding (Start) during boot
1. Navigate to `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
1. Μεταβείτε στον φάκελο για την περιοχή και συσκευή σας:
  + **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
  + **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
  + **Old 3DS or Old 2DS USA**: `00021300` -> `content`
  + **New 3DS or New 2DS EUR**: `20022300` -> `content`
  + **New 3DS or New 2DS JPN**: `20020300` -> `content`
  + **New 3DS or New 2DS USA**: `20021300` -> `content`
1. Σημειώστε ότι υπάρχουν δύο πακέτα από εφαρμογές και αρχεία tmd, ένα με χρήση κεφαλαίων στην επέκταση (`.TMD` and `.APP`), και ένα με χρήση μικρών στην επέκταση (`.tmd` and `.app`)
1. Ενώ κρατάτε το (R), πατήστε (Y) για να δημιουργήσετε νέο κατάλογο
1. Press (A) to confirm the name `newdir` (it does not matter what the folder is called)
1. Πατήστε (A) για να ξεκλειδώσετε την εγγραφή στη SysNAND (lvl1) και έπειτα εισάγετε τον συνδυασμό πλήκτρων που θα σας δοθεί
1. Press (B) to decline relocking write permissions if prompted
1. Πατήστε το (L) σε κάθε αρχείο με επέκταση κεφαλαίων γραμμάτων (`.TMD` and `.APP`) για να τα επιλέξετε
1. Πατήστε (Y) για να αντιγράψετε τα αρχεία
1. Μεταβείτε στο `newdir`
1. Πατήστε (Y) για να επικολλήσετε τα αρχεία
1. Επιλέξτε "Move path(s)"
1. Τα αρχεία με την επέκταση κεφαλαίων γραμμάτων έχουν μεταφερθεί στον κατάλογο `newdir`
1. Press (Start) to reboot your device
1. Retry the H&S injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection

## A browser based exploit is not working

Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.

1. Launch the browser, then launch the browser settings
1. Κατεβείτε στο τέλος και επιλέξτε to Initialize Savedata (Μπορεί επίσης να ονομάζεται και Clear All Save Data)
1. Ξαναπροσπαθήστε το exploit

## Black screen on SysNAND boot

### What You Need

* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}

### Instructions

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Try booting with your SD card out, and then reinserting it after booting
    1. Power off your device
    1. Remove your SD card from your device
    1. Power on your device
    1. When the home menu appears, reinsert your SD card into your device
    1. If this worked, you should clear Home Menu's extdata by following these instructions:
        1. Power off your device
        1. Launch GodMode9 by holding (Start) during boot
        1. Press (Home) to bring up the action menu
        1. Select "Scripts..."
        1. Select "remove_extdata"
        1. When prompted, press (A) to proceed
        1. Πατήστε (A) για να ξεκλειδώσετε την εγγραφή στη SysNAND (lvl1) και έπειτα εισάγετε τον συνδυασμό πλήκτρων που θα σας δοθεί
        1. Πατήστε (A) για να συνεχίσετε
        1. Press (A) to relock write permissions
        1. Press (Start) to reboot your device
1. Δοκιμάστε να εκκινήσετε χωρίς καμία κασέτα τοποθετημένη (συμπεριλαμβανωμένων των flashcart)
1. If you have a hardmod and a NAND backup, flash the backup back to SysNAND
1. Try booting into recovery mode and updating your system
    1. Power off your device
    1. Hold (L) + (R) + (A) + (Up)
    1. Power on your device
    1. If you enter safe mode, update your device
1. Your device may be bricked. For support, ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

## Black screen on SysNAND boot after Installing boot9strap

### What You Need

* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}

### Instructions

1. Ensure you have a working payload
    1. Check for the existence of `boot.firm` in the root of your SD card.
1. Δοκιμάστε να επαναφέρετε τις ρυθμίσεις παραμέτρων του Luma
    1. Διαγράψτε το αρχείο `/luma/config.bin` από την κάρτα SD
    1. Ορίστε τις προτιμήσεις σας όταν το εκκινήσετε
1. Test booting GodMode9
    1. Στο Luma3DS, κρατήστε πατημένο το (Start) κατά την εκκίνηση
1. Δοκιμάστε να διαγράψετε τα extdata του home menu
    1. Power off your device
    1. Launch GodMode9 by holding (Start) during boot
    1. Press (Home) to bring up the action menu
    1. Select "Scripts..."
    1. Select "remove_extdata"
    1. When prompted, press (A) to proceed
    1. Πατήστε (A) για να ξεκλειδώσετε την εγγραφή στη SysNAND (lvl1) και έπειτα εισάγετε τον συνδυασμό πλήκτρων που θα σας δοθεί
    1. Πατήστε (A) για να συνεχίσετε
    1. Press (A) to relock write permissions
    1. Press (Start) to reboot your device
1. Δοκιμάστε να εκκινήσετε χωρίς καμία κασέτα τοποθετημένη (συμπεριλαμβανωμένων των flashcart)
1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version (v6.2.3 or higher)
1. Εάν η NAND βρίσκεται μεταξύ των εκδόσεων 3.0.0 και 4.5.0, ακολουθήστε τα παρακάτω βήματα:
    + Ensure that you are using the latest Luma3DS version (v6.6 or higher)
    + Download [this file](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/00000056) and rename it to `native.firm`
    + Κατεβάστε [αυτό το αρχείο](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/cetk)
    + Copy `native.firm` and `cetk` to the `/luma/` folder on your SD card
    + If you have Luma3DS version 7.1 or lower, rename `native.firm` to `firmware.bin`
    + Delete both of these files after updating your device
1. Try following [CTRTransfer](ctrtransfer)
1. Ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp).

## Blue screen on boot (bootrom error)

1. Your device is bricked
1. You will need to get a [hardmod](https://gbatemp.net/threads/414498/) or repair / replace your device