---
title: "Troubleshooting"
---

{% include toc title="Table of Contents" %}

If you are unable to boot your device, please look for the section relevant to you and follow the instructions.

If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.

To use the [magnet](https://en.wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).

## DSi / DS functionality is broken after completing the guide

### What you need

*De TWL_FIRM `.cia` voor jouw 3DS
    + <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`New_3DS TWL_FIRM - v9936.cia`](magnet:?xt=urn:btih:eab8558c97b18b1f329a2bfcc3c899b84c082a27&dn=New%5F3DS%20TWL%5FFIRM%20-%20v9936.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
    + <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`Old_3DS TWL_FIRM - v8817.cia`](magnet:?xt=urn:btih:17511eadb6e6f3ff22d04f90644e37bd2d96ca43&dn=Old%5F3DS%20TWL%5FFIRM%20-%20v8817.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`TWL Version Data - v0.cia`](magnet:?xt=urn:btih:4a106681407fede5de95cc8bda635432481f6b5d&dn=TWL%20Version%20Data%20-%20v0.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`DS Internet - v2048.cia`](magnet:?xt=urn:btih:2b9df8496922f2546dfb0b01220068ce53c19d3d&dn=DS%20Internet%20-%20v2048.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`DS Download Play - v1024.cia`](magnet:?xt=urn:btih:b581d3c5d98f5e621fddfc1ce5704bb45bf05a8c&dn=DS%20Download%20Play%20-%20v1024.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="Dit is een magnet link. Gebruik een torrent client om dit bestand te downloaden."></i> - [`Nintendo DS Cart Whitelist - v11264.cia`](magnet:?xt=urn:btih:7b90d506ad032a581a00035616eaa17a68c48eff&dn=Nintendo%20DS%20Cart%20Whitelist%20-%20v11264.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)

### Instructions

#### Section I - Prep Work

1. Maak een map genaamd `cias` op de root van jouw SD kaart, indien deze nog niet aanwezig is
1. Kopieer `TWL Version Data - v0.cia` naar de `/cias/` map op jouw SD kaart
1. Kopieer `DS Download Play - v1024.cia` naar de `/cias/` map op jouw SD kaart
1. Kopieer `DS Internet - v2048.cia` naar de `/cias/` map op jouw SD kaart
1. Kopieer `Nintendo DS Cart Whitelist - v11264.cia` naar de `/cias/` map op jouw SD kaart
1. Kopieer, bij een new 3DS, `New_3DS TWL_FIRM - V9936.cia`, of bij een standaard 3DS OF 2DS, `Old_3DS TWL_FIRM - v8817.cia` naar de `/cias/` map op jouw SD kaart

#### Section II - Installing titles

1. Open FBI
1. Navigeer naar `SD` -> `cias`
1. Selecteer "\<current directory>"
1. Selecteer "Install and delete all CIAs"
1. Druk op (Home) om FBI af te sluiten

## Removing an NNID without formatting your device

### What you need

* [`remove_nnid.gm9`]({{ "/gm9_scripts/remove_nnid.gm9" | absolute_url }}){:download}

### Instructions

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Launch GodMode9 by holding (Start) during boot
1. Houd (R) en (B) gelijkertijd ingedrukt om je SD kaart uit te werpen
1. Plaats je SD kaart in je computer
1. Copy `remove_nnid.gm9` to the `/gm9/scripts/` folder on your SD card
1. Stop je SD kaart terug in je 3DS
1. Druk op de (Home) knop om het actiemenu te openen
1. Select "Scripts..."
1. Select "remove_nnid"
1. When prompted, press (A) to proceed
1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
1. Druk op (A) om door te gaan
1. Press (A) to relock write permissions
1. Druk op (Start) om je 3DS opnieuw op te starten

## Cannot inject H&S on Gateway downgraded device

This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. Een van de twee wordt niet gebruikt, maar het injectiesysteem snapt dit niet, waardoor de verkeerde H&S geinjecteerd wordt.

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Launch GodMode9 by holding (Start) during boot
1. Navigeer naar `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
1. Navigeer naar de map voor je device en regio:
  + **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
  + **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
  + **Old 3DS or Old 2DS USA**: `00021300` -> `content`
  + **New 3DS or New 2DS EUR**: `20022300` -> `content`
  + **New 3DS or New 2DS JPN**: `20020300` -> `content`
  + **New 3DS or New 2DS USA**: `20021300` -> `content`
1. Merk op dat er twee sets van de app- en tmd-bestanden zijn. Een set met extensies in hoofdletters (`.TMD` en `.APP`), en een set met extensies in kleine letters (`tmd` en `.app`)
1. Terwijl je de (R)-trigger vasthoudt, druk op (Y) om een nieuwe map te maken
1. Druk op (A) om de naam `newdir` te bevestigen (het maakt niet uit hoe de map heet)
1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
1. Press (B) to decline relocking write permissions if prompted
1. Druk op de (L) trigger op elk van de bestanden met extensies met hoofdletters om ze te selecteren (`.TMD` en `.APP`)
1. Druk op (Y) om de bestanden te kopieren
1. Navigeer naar `newdir`
1. Druk op (Y) om de bestanden te plakken
1. Selecteer "Move path(s)"
1. De bestanden met extensies met hoofdletters zullen naar de map `newdir` verplaatst zijn
1. Druk op (Start) om je 3DS opnieuw op te starten
1. Retry the H&S injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection

## A browser based exploit is not working

Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.

1. Open de browser en open de browserinstellingen
1. Scroll naar beneden en initialiseer Savedata (het kan ook Clear All Save Data heten)
1. Probeer de exploit weer

## Black screen on SysNAND boot

### What you need

* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}

### Instructions

Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions. 
{: .notice--info}

1. Probeer je 3DS zonder SD kaart op te starten, en plaats de kaart na het opstarten weer terug in je 3DS
    1. Schakel je 3ds uit
    1. Verwijder je SD kaart uit je 3DS
    1. Zet je 3DS aan
    1. Wanneer het homemenu verschijnt, stop je SD kaart terug in je 3DS
    1. If this worked, you should clear Home Menu's extdata by following these instructions:
        1. Schakel je 3ds uit
        1. Launch GodMode9 by holding (Start) during boot
        1. Druk op de (Home) knop om het actiemenu te openen
        1. Select "Scripts..."
        1. Select "remove_extdata"
        1. When prompted, press (A) to proceed
        1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
        1. Druk op (A) om door te gaan
        1. Press (A) to relock write permissions
        1. Druk op (Start) om je 3DS opnieuw op te starten
1. Probeer hem op te starten zonder cartridges in je 3DS (inclusief flashcarts)
1. Als je een hardmod NAND-backup hebt, flash dan de backup terug naar SysNAND
1. Probeer in herstelmodus op te starten en je systeem te updaten
    1. Schakel je 3ds uit
    1. Hold (L) + (R) + (A) + (Up)
    1. Zet je 3DS aan
    1. If you enter safe mode, update your device
1. Je 3DS is misschien gebricked. Voor support, vraag om hulp op [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

## Black screen on SysNAND boot after Installing boot9strap

### What you need

* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}

### Instructions

1. Ensure you have a working payload
    1. Check for the existence of `boot.firm` in the root of your SD card.
1. Probeer om de configuratie van Luma te resetten en de opties te repareren,
    1. Verwijder `/luma/config.bin` van je SD kaart
    1. Stel je opties in wanneer hij opstart
1. Test of je GodMode9 kan starten
    1. Op Luma3DS, hou (Start) vast tijdens het opstarten
1. Verwijder de homemenu-extdata
    1. Schakel je 3ds uit
    1. Launch GodMode9 by holding (Start) during boot
    1. Druk op de (Home) knop om het actiemenu te openen
    1. Select "Scripts..."
    1. Select "remove_extdata"
    1. When prompted, press (A) to proceed
    1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
    1. Druk op (A) om door te gaan
    1. Press (A) to relock write permissions
    1. Druk op (Start) om je 3DS opnieuw op te starten
1. Probeer hem op te starten zonder cartridges in je 3DS (inclusief flashcarts)
1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version (v6.2.3 or higher)
1. Als je NAND een versie tussen 3.0.0 en 4.5.0 heeft, doe het volgende:
    + Ensure that you are using the latest Luma3DS version (v6.6 or higher)
    + Download [this file](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/00000056) and rename it to `native.firm`
    Download [dit bestand](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/cetk)
    + Copy `native.firm` and `cetk` to the `/luma/` folder on your SD card
    + If you have Luma3DS version 7.1 or lower, rename `native.firm` to `firmware.bin`
    + Verwijder beide bestanden na het updaten van je 3DS
1. Try following [CTRTransfer](ctrtransfer)
1. Vraag om hulp op [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp).

## Blue screen on boot (bootrom error)

1. Je 3DS is gebricked
1. Je hebt een een [hardmod](https://gbatemp.net/threads/414498/) nodig of repareer / vervang je 3DS