---
title: "Проблемы и их решения" #
lang: ru
permalink: /ru_RU/troubleshooting.html
---

If you are unable to boot your 3DS, please look for the section relevant to you, and follow the instructions. Once a solution works for you, you can proceed on with the main guide
(Этот раздел весьма обширный, воспользуйтесь Ctrl+F для поиска своей проблемы)
{: .notice--primary}

**If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.**
{: .notice--info}

## <a name="twl_broken" />DSi / DS игры не работают после завершения руководства

#### Что нам понадобится

* The TWL_FIRM `.cia` for your device
    + [`New_3DS TWL_FIRM - v9936.cia`](magnet:?xt=urn:btih:eab8558c97b18b1f329a2bfcc3c899b84c082a27&dn=New%5F3DS%20TWL%5FFIRM%20-%20v9936.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
    + [`Old_3DS TWL_FIRM - v8817.cia`](magnet:?xt=urn:btih:17511eadb6e6f3ff22d04f90644e37bd2d96ca43&dn=Old%5F3DS%20TWL%5FFIRM%20-%20v8817.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* [`TWL Version Data - v0.cia`](magnet:?xt=urn:btih:4a106681407fede5de95cc8bda635432481f6b5d&dn=TWL%20Version%20Data%20-%20v0.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* [`DS Internet - v2048.cia`](magnet:?xt=urn:btih:2b9df8496922f2546dfb0b01220068ce53c19d3d&dn=DS%20Internet%20-%20v2048.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* [`DS Download Play - v1024.cia`](magnet:?xt=urn:btih:b581d3c5d98f5e621fddfc1ce5704bb45bf05a8c&dn=DS%20Download%20Play%20-%20v1024.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* [`Nintendo DS Cart Whitelist - v11264.cia`](magnet:?xt=urn:btih:7b90d506ad032a581a00035616eaa17a68c48eff&dn=Nintendo%20DS%20Cart%20Whitelist%20-%20v11264.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)

#### Инструкция

##### Часть I - Подготовительные работы

1. Создайте папку `cias` в корне SD-карты, если таковой нет
2. Скопируйте `TWL Version Data - v0.cia` в папку `/cias/` на SD-карте
3. Скопируйте `DS Download Play - v1024.cia` в папку `/cias/` на SD-карте
4. Скопируйте `DS Internet - v2048.cia` в папку `/cias/` на SD-карте
5. Скопируйте `Nintendo DS Cart Whitelist - v11264.cia` в папку `/cias/` на SD-карте
6. Скопируйте `New_3DS TWL_FIRM - v9936.cia`  или `Old_3DS TWL_FIRM - v8817.cia` в папку `/cias/` на SD-карте

##### Section II - Installing titles

1. Запустите FBI
2. Выберите "SD"
3. Перейдите в папку "cias"
4. Выберите "\<current directory>"
5. Выберите "Install and delete all CIAs"
6. Выйдите из FBI нажатием кнопки (Home)

## <a name="rm_nnid" />Удаление NNID без форматирования устройства

#### Что нам понадобится

* Свежая версия [GodMode9](https://github.com/d0k3/GodMode9/releases/)

#### Инструкция

1. Copy `GodMode9.bin` from the GodMode9 `.zip` to the `/luma/payloads/` folder on your SD card and rename `GodMode9.bin` in `/luma/payloads/` to `up_GodMode9.bin`
2. Boot holding (Up) to reboot into arm9loaderhax GodMode9
3. Перейдите в `SYSNAND CTRNAND` -> `data` -> (32-значный ID) -> `sysdata` -> `00010038`
4. Зажмите (R), затем нажмите (X) на файле `00000000`, чтобы переименовать его
5. Нажмите (Вверх), чтобы переименовать файл в `10000000`
6. Нажмите (A), чтобы сохранить изменения
7. Нажмите (A), чтобы разрешить запись в SysNAND и введите указанную комбинацию кнопок
8. Вернитесь в главное меню
9. Нажмите (Start) для перезагрузки

## <a name="gw_fbi" />Cannot inject H&S on Gateway downgraded device
This is caused by Gateway implementing a very shoddy downgrade method, which leaves two versions of each app on the system. One of them is unused, but it confuses Decrypt9, causing it to inject into the wrong one.

#### Что нам понадобится

* Свежая версия [GodMode9](https://github.com/d0k3/GodMode9/releases/)

#### Инструкция

1. Copy `GodMode9.bin` from the GodMode9 `.zip` to the `/luma/payloads/` folder on your SD card and rename `GodMode9.bin` in `/luma/payloads/` to `up_GodMode9.bin`
2. Reinsert your SD card into your 3DS
3. Запустите GodMode9 из под arm9loaderhax, удерживая (Вверх) во время загрузки     
4. Перейдите в `SYSNAND CTRNAND` -> `title` -> `00040010`
5. Перейдите в папку, соответствующую вашей приставке и региону:
  + **Old 3DS EUR**: `00022300` -> `content`
  + **Old 3DS JPN**: `00020300` -> `content`
  + **Old 3DS USA**: `00021300` -> `content`
  + **New 3DS EUR**: `20022300` -> `content`
  + **New 3DS JPN**: `20020300` -> `content`
  + **New 3DS USA**: `20021300` -> `content`
6. Notice that there are two sets of app and tmd files, one set with uppercase extensions (`.TMD` and `.APP`), and one set with lowercase extensions (`.tmd` and `.app`)
7. While holding the (R) trigger, press (Y) to create a new directory
8. Press (A) to confirm the name `newdir` (it doesn't matter what it's called)
9. Нажмите (A), чтобы разрешить запись в SysNAND и введите указанную комбинацию кнопок
10. Press the (L) trigger on each of the uppercase extension files (`.TMD` and `.APP`) to mark them
11. Press (Y) to copy the files
12. Navigate to `newdir`
13. Press (Y) to paste the files
14. Select "Move path(s)"
15. The uppercase extension files will have been moved to the `newdir` directory
16. Нажмите (Start) для перезагрузки
17. Return to [Installing arm9loaderhax](installing-arm9loaderhax) and retry the FBI injection
18. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then return to [Installing arm9loaderhax](installing-arm9loaderhax) and retry the FBI injection

## <a name="ts_browser" />A browser based exploit is not working
Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps

1. Open the browser, then open the browser settings
2. Scroll to the bottom and Initialize Savedata (it also may be called Clear All Save Data)
3. Try the exploit again

## <a name="ts_safe_a9lh" />System boots directly SafeA9LHInstaller
You copied the wrong `arm9loaderhax.bin` file to your SD card (you were only supposed to copy the `3ds` folder and `SafeA9LHInstaller.dat` file from the SafeA9LHInstaller zip)    

1. Use the correct `arm9loaderhax.bin`
2. Copy `arm9loaderhax.bin` from the Luma3DS `.zip` to the root of your SD card
3. Reboot holding (Select) and continue

## <a name="ts_safe_a9lh_screen" />SafeA9LHInstaller shows a glitched screen
This happens occasionally, but the reason is unknown. The buttons will still work, but the screen will be glitched looking

1. Follow instructions as normal
2. Press (Select) and arm9loaderhax will be installed
3. Wait a few seconds
4. Shut down your console by pressing any button

## <a name="ts_d9_backup" />Decrypt9 or Hourglass9 won't restore / can't find my NAND backup

1. Make sure you do not have any folder named "Decrypt9" on **the root** of your SD card
2. Try checking your SD card for errors using [H2testw (Windows)](h2testw-(windows)), [F3 (Linux)](f3-(linux)), or [F3X (Mac)](f3x-(mac))
3. Try backing up your SD card files, then formatting it and copying them back
4. Try a different SD card

## <a name="ts_sys_down" />Black screen on SysNAND boot

1. Try booting with your SD card out, and then reinserting it after booting.
    1. Power off your 3DS by holding down the power button.
    2. Take out the SD card.
    3. Power on the 3DS.
    4. When the home menu appears, reinsert your SD card.
    5. If this worked, you should Clear Home Menu's extdata by navigating to the following folder on your SD card: `/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/`
        + EUR Region: Delete `00000098`
        + JPN Region: Delete `00000082`
        + USA Region: Delete `0000008f`
        + KOR Region: Delete `000000A9`
2. Try booting without any cartridges inserted (including flashcarts)
3. If you have a hardmod and a NAND backup, flash the backup back to SysNAND.
4. Try booting into recovery mode and updating your system.    
    *This probably will not work for an Old 3DS downgraded to 2.1.0*    
    **This will BRICK a New 3DS downgraded to 2.1.0**
    1. Power off your 3DS by holding down the power button.
    2. Hold (L)+(R)+(A)+(Up).
    3. Power on the 3DS.
    4. If you enter safe mode, update your 3DS *only if you have an entrypoint for the latest FW version and it is possible to downgrade from it* and attempt the downgrade again.
5. Your 3DS may be bricked. For support, ask for help at [#3dshacks on Rizon IRC](https://www.reddit.com/r/3dshacks/wiki/irc) or [3DS Hacking on Discord](https://discord.gg/MWxPgEp).

## <a name="ts_sys_a9lh" />Black screen on SysNAND boot after installing arm9loaderhax

1. Ensure you have a working payload.
    1. Check for the existence of `arm9loaderhax.bin` in the root of your SD card.
2. Try resetting Luma's config and fix options
    1. Delete `/luma/config.bin` from your SD card
    2. Set your options when it boots
3. Test booting Hourglass9
    1. On Luma3DS, hold (Start) on boot
4. Try deleting home menu's extdata
    1. Clear Home Menu's extdata by navigating to the following folder on your SD card: `/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/`
        + EUR Region: Delete `00000098`
        + JPN Region: Delete `00000082`
        + USA Region: Delete `0000008f`
        + KOR Region: Delete `000000A9`
5. Try booting without any cartridges inserted (including flashcarts)
6. Если вы понижали прошивку через Gateway, то убедитесь, что у вас установлена самая последняя версия Luma3DS (не ниже 6.2.3)
7. Если версия вашего NAND между 3.0.0 и 4.5.0, проделайте следующие действия:
    + Убедитесь, что используете самую свежую версию Luma 3DS (6.6, или выше)
    + Скачайте [этот файл](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/00000056) и переименуйте его в `firmware.bin`
    + Скачайте [этот файл](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/cetk)
    + Скопируйте `firmware.bin` и `cetk` в папку `/luma/` на SD-карте
    + Delete both of these files after updating your 3DS
8. Try following [9.2.0 ctrtransfer](9.2.0-ctrtransfer)
9. Ask for help at [#3dshacks on Rizon IRC](https://www.reddit.com/r/3dshacks/wiki/irc) or [3DS Hacking on Discord](https://discord.gg/MWxPgEp).

## <a name="ts_sys_blue" />Blue screen on boot (bootrom error)

1. Your 3DS is bricked
2. You will need to get a [hardmod](https://gbatemp.net/threads/414498/) or repair / replace the device