* Update finalizing-setup.txt * Update finalizing-setup.txt * Update finalizing-setup.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update finalizing-setup.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update finalizing-setup.txt * Update troubleshooting.txt * Update troubleshooting.txt * Create troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt Work in progress save * Update finalizing-setup.txt * Update finalizing-setup.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt * Update troubleshooting.txt change how the buttons are said to open safe mode to more match the rest of the guide and reword the phrasing of "and following the prompts" to -----> "and following the on screen prompts". some people might get caught up on that so i changed it to be more clear * Update troubleshooting.txt * Update troubleshooting.txt
173 lines
8.6 KiB
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173 lines
8.6 KiB
Text
---
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title: "Troubleshooting"
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---
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{% include toc title="Table of Contents" %}
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### Required Reading
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If you are unable to boot your device, please look for the section relevant to you and follow the instructions.
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If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.
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Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
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To use the [magnet](https://wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).
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## DSi / DS functionality is broken after completing the guide
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### What You Need
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* The latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) *(the .3dsx file)*
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### Instructions
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#### Section I - Prep Work
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1. Power off your device
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1. Insert your SD card into your computer
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1. Create a folder named `3ds` on the root of your SD card if it does not already exist
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1. Copy `TWLFix-CFW.3dsx` to the `/3ds/` folder on your SD card
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1. Reinsert your SD card into your device
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#### Section II - Fixing TWL
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1. Open the Homebrew Launcher
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1. Launch TWLFix-CFW from the list of homebrew
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1. Press (A) to uninstall the broken TWL titles
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1. Press (Start) to reboot the device
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1. Perform a System Update by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
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+ The update will see that the essential TWL titles have been uninstalled, and will redownload and reinstall them
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1. Once the update is complete, tap "OK" to reboot the device
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## Cannot inject H&S on Gateway downgraded device
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This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. One of them is unused, but it confuses the H&S inject system, causing it to inject into the wrong one.
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1. Power off your device
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Navigate to `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
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1. Navigate to the folder for your device and region:
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+ **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
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+ **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
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+ **Old 3DS or Old 2DS USA**: `00021300` -> `content`
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+ **New 3DS or New 2DS EUR**: `20022300` -> `content`
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+ **New 3DS or New 2DS JPN**: `20020300` -> `content`
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+ **New 3DS or New 2DS USA**: `20021300` -> `content`
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1. Notice that there are two sets of app and tmd files, one set with uppercase extensions (`.TMD` and `.APP`), and one set with lowercase extensions (`.tmd` and `.app`)
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1. While holding the (R) trigger, press (Y) to create a new directory
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1. Press (A) to confirm the name `newdir` (it does not matter what the folder is called)
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1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
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1. Press (B) to decline relocking write permissions if prompted
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1. Press the (L) trigger on each of the uppercase extension files (`.TMD` and `.APP`) to mark them
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1. Press (Y) to copy the files
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1. Navigate to `newdir`
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1. Press (Y) to paste the files
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1. Select "Move path(s)"
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1. The uppercase extension files will have been moved to the `newdir` directory
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1. Press (Start) to reboot your device
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1. Retry the H&S injection
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1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection
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## A browser based exploit is not working
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Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
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1. Launch the browser, then launch the browser settings
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1. Scroll to the bottom and Initialize Savedata (it also may be called Clear All Save Data)
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1. Try the exploit again
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## Black screen on SysNAND boot
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1. Try booting with your SD card out, and then reinserting it after booting
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1. Power off your device
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1. Remove your SD card from your device
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1. Power on your device
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1. When the home menu appears, reinsert your SD card into your device
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1. If this worked, you should clear Home Menu's extdata by following these instructions:
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1. Power off your device
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Press (Home) to bring up the action menu
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1. Select "Scripts..."
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1. Select "GM9Megascript"
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1. Select "Scripts from Plailect's Guide"
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1. Select "Remove extdata"
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1. Press (A) to continue
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1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
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1. Press (A) to continue
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1. Press (B) to return to the main menu
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1. Select "Exit"
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1. Press (A) to relock write permissions if prompted
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1. Press (Start) to reboot your device
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1. Try booting without any cartridges inserted (including flashcarts)
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1. If you have a hardmod and a NAND backup, flash the backup back to SysNAND
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1. Try booting into recovery mode and updating your system
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1. Power off your device
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1. Hold (L) + (R) + (A) + (Up)
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1. Power on your device
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1. If you enter safe mode, update your device
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1. Your device may be bricked. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## Clear Home Menu extdata
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1. Power off your device
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1. Insert your SD card into your computer
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1. Navigate to the `/Nintendo 3DS/<32-character-id>/<32-character-id>/extdata/00000000/` folder on your SD card
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1. Delete the extdata file corresponding to your region:
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+ **EUR Region**: `00000098`
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+ **JPN Region**: `00000082`
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+ **USA Region**: `0000008f`
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+ **CHN Region**: `000000A1`
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+ **KOR Region**: `000000A9`
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+ **TWN Region**: `000000B1`
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1. Reinsert your SD card into your device
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## Black screen on SysNAND boot after Installing boot9strap
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1. Ensure you have a working payload
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1. Check for the existence of `boot.firm` in the root of your SD card.
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1. Try resetting Luma's config and fix options
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1. Delete `/luma/config.bin` from your SD card
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1. Set your options when it boots
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1. Test booting GodMode9
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1. On Luma3DS, hold (Start) on boot
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1. Try deleting home menu's extdata by following these instructions:
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1. Power off your device
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Press (Home) to bring up the action menu
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1. Select "Scripts..."
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1. Select "GM9Megascript"
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1. Select "Scripts from Plailect's Guide"
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1. Select "Remove extdata"
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1. Press (A) to continue
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1. Press (A) to unlock SysNAND (lvl1) writing, then input the key combo given
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1. Press (A) to continue
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1. Press (B) to return to the main menu
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1. Select "Exit"
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1. Press (A) to relock write permissions if prompted
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1. Press (Start) to reboot your device
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1. Try booting without any cartridges inserted (including flashcarts)
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1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version
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1. Try following [CTRTransfer](ctrtransfer)
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## Blue screen on boot (bootrom error)
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1. Your device is bricked
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1. You will need to get an ntrboot-comptible flashcart (one of the ones on [this list](ntrboot) or a [hardmod](https://gbatemp.net/threads/414498/), or repair / replace your device
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## System update error after installing CFW
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Occasionally, updates may fail to install after installing CFW. To fix this, reboot your device after each step of this section, then try updating again.
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1. Set your DNS settings to "Auto"
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1. Move closer to your WiFi router
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1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts
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1. Delete your WiFi connection, then reconnect to your WiFi again
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1. Reboot your WiFi router
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1. Connect to a different WiFi connection, like a mobile hotspot
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1. Nintendo servers may be down; Try again later
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1. If you still get an error, [follow CTRTransfer](ctrtransfer), then try again
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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