Guide_3DS/_pages/pt_BR/troubleshooting.txt
Ian Burgwin c5510afa58
New Crowdin updates (#1858)
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---
title: "Troubleshooting"
---
{% include toc title="Table of Contents" %}
### Required Reading
If you are unable to boot your device, please look for the section relevant to you and follow the instructions.
Se você não puder resolver o seu problema sozinho e precisar de ajuda, por favor copie e cole o conteúdo de todos os arquivos .log relevantes num [Gist](https://gist.github.com/), e somente então peça ajuda com uma descrição detalhada do seu problema e do que você já tentou fazer para resolvê-lo.
Note que se você tem outros arquivos de payload diferentes do `GodMode9.firm` na pasta `/luma/payloads/` do seu cartão SD, segure (Start) durante a inicialização para exibir um "menu de chainloader" onde você terá que utilizar os botões direcionais e o botão (A) para selecionar "GodMode9" para estas instruções.
To use the [magnet](https://wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).
## DSi / DS functionality is broken after completing the guide
### What You Need
* The latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) *(the .3dsx file)*
### Instructions
#### Section I - Prep Work
1. Desligue seu dispositivo
1. Insira o cartão SD no seu computador
1. Create a folder named `3ds` on the root of your SD card if it does not already exist
1. Copy `TWLFix-CFW.3dsx` to the `/3ds/` folder on your SD card
1. Reinsira seu cartão SD no seu dispositivo
#### Section II - Fixing TWL
1. Open the Homebrew Launcher
1. Launch TWLFix-CFW from the list of homebrew
1. Press (A) to uninstall the broken TWL titles
1. Press (Start) to reboot the device
1. Perform a System Update by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
+ The update will see that the essential TWL titles have been uninstalled, and will redownload and reinstall them
1. Once the update is complete, tap "OK" to reboot the device
## Cannot inject H&S on Gateway downgraded device
This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. Uma delas não é usada, mas isso confunde o sistema de injeção fazendo-o injetar na versão errada.
1. Desligue seu dispositivo
1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
1. Navegue para `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
1. Navegue para a pasta correspondente ao modelo e região do seu 3DS:
+ **Old 3DS ou Old 2DS EUR**: `00022300` -> `content`
+ **Old 3DS ou Old 2DS JPN**: `00020300` -> `content`
+ **Old 3DS ou Old 2DS EUA**: `00021300` -> `content`
+ **New 3DS ou New 2DS EUR**: `20022300` -> `content`
+ **New 3DS ou New 2DS JPN**: `20020300` -> `content`
+ **New 3DS ou New 2DS USA**: `20021300` -> `content`
1. Observe que há dois conjuntos de arquivos app e tmd, um com extensão em letras maiúsculas (`.TMD`e `.APP`), e um com extensões em letras minúsculas (`.tmd` e `.app`)
1. Segure o gatilho (R) e aperte (Y) para criar um novo diretório
1. Aperte (A) para confirmar o nome `newdir` (o nome do diretório não importa)
1. Aperte (A) para destravar "SysNAND (lvl1) writing", então aperte a sequência de botões solicitada
1. Se solicitado, aperte (B) para recusar o bloqueio da permissão de escrita
1. Aperte o gatilho (L) em cada um dos arquivos com extensão em maiúsculo (`.TMD`e `.APP`) para marcá-los
1. Aperte (Y) para copiar os arquivos
1. Navegue para `newdir`
1. Aperte (Y) para colar os arquivos
1. Selecione "Move path(s)"
1. Os arquivos com extensão em maiúsculo terão, assim, sido movidos para o diretório `newdir`
1. Aperte (Start) para reiniciar o dispositivo
1. Retry the H&S injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection
## A browser based exploit is not working
Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
1. Inicie o navegador, e em seguida abra as configurações do navegador
1. Desça até o final e use o `Deletar dados salvos`
1. Tente o exploit novamente
## Black screen on SysNAND boot
1. Tente inicializar com o cartão SD retirado, e então reinsira-o depois da inicialização
1. Desligue seu dispositivo
1. Remova seu cartão SD do seu dispositivo
1. Ligue o seu dispositivo
1. Quando o menu HOME aparecer, reinsira o cartão SD no seu dispositivo
1. If this worked, you should clear Home Menu's extdata by following these instructions:
1. Desligue seu dispositivo
1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
1. Aperte (Home) para abrir o menu de ações
1. Selecione "Scripts..."
1. Select "GM9Megascript"
1. Select "Scripts from Plailect's Guide"
1. Select "Remove extdata"
1. Aperte (A) para continuar
1. Aperte (A) para destravar "SysNAND (lvl1) writing", então aperte a sequência de botões solicitada
1. Aperte (A) para continuar
1. Aperte (B) para retornar para o menu principal
1. Select "Exit"
1. Se solicitado, aperte (A) para bloquear as permissões de escrita
1. Aperte (Start) para reiniciar o dispositivo
1. Tente ligar sem nenhum cartucho inserido (incluindo flashcarts)
1. Se você tem um hardmod e um backup da NAND, copie o backup de volta para a SysNAND
1. Tente inicializar no modo recovery e atualizar o seu sistema
1. Desligue seu dispositivo
1. Segure (L) + (R) + (A) + (Cima)
1. Ligue o seu dispositivo
1. Se você entrar no modo de segurança, atualize seu dispositivo
1. Seu dispositivo talvez tenha brickado. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
## Clear Home Menu extdata
1. Desligue seu dispositivo
1. Insira o cartão SD no seu computador
1. Navigate to the `/Nintendo 3DS/<32-character-id>/<32-character-id>/extdata/00000000/` folder on your SD card
1. Delete the extdata file corresponding to your region:
+ **EUR Region**: `00000098`
+ **JPN Region**: `00000082`
+ **USA Region**: `0000008f`
+ **CHN Region**: `000000A1`
+ **KOR Region**: `000000A9`
+ **TWN Region**: `000000B1`
1. Reinsira seu cartão SD no seu dispositivo
## Black screen on SysNAND boot after Installing boot9strap
1. Ensure you have a working payload
1. Verifique a existência do `boot.firm` na raiz do seu cartão SD.
1. Tente resetar as configurações do Luma e ajustar as opções
1. Apague o arquivo `/luma/config.bin` do seu cartão SD
1. Marque suas opções quando o 3DS inicializar
1. Tente inicializar o GodMode9
1. No Luma3DS, segure (Start) durante a inicialização
1. Try deleting home menu's extdata by following these instructions:
1. Desligue seu dispositivo
1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
1. Aperte (Home) para abrir o menu de ações
1. Selecione "Scripts..."
1. Select "GM9Megascript"
1. Select "Scripts from Plailect's Guide"
1. Select "Remove extdata"
1. Aperte (A) para continuar
1. Aperte (A) para destravar "SysNAND (lvl1) writing", então aperte a sequência de botões solicitada
1. Aperte (A) para continuar
1. Aperte (B) para retornar para o menu principal
1. Select "Exit"
1. Se solicitado, aperte (A) para bloquear as permissões de escrita
1. Aperte (Start) para reiniciar seu dispositivo
1. Tente ligar sem nenhum cartucho inserido (incluindo flashcarts)
1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version
1. Try following [CTRTransfer](ctrtransfer)
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
## Blue screen on boot (bootrom error)
1. Seu dispositivo sofreu um brick
1. You will need to get an ntrboot-comptible flashcart (one of the ones on [this list](ntrboot) or a [hardmod](https://gbatemp.net/threads/414498/), or repair / replace your device
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
## System update error after installing CFW
Occasionally, updates may fail to install after installing CFW. To fix this, reboot your device after each step of this section, then try updating again.
1. Set your DNS settings to "Auto"
1. Move closer to your WiFi router
1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts
1. Delete your WiFi connection, then reconnect to your WiFi again
1. Reboot your WiFi router
1. Connect to a different WiFi connection, like a mobile hotspot
1. Nintendo servers may be down; Try again later
1. If you still get an error, [follow CTRTransfer](ctrtransfer), then try again
1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)