Guide_3DS/_pages/zh_CN/troubleshooting.txt

---
title: "故障排查"
---

{% include toc title="目录"%}

此页面列出了一些常见问题的解决办法。 如果你的问题无法通过此页面提供的方法解决，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)，使用英文描述你的问题（包括你尝试过的操作）来寻求帮助。你也可以到译者的 [QQ 群](https://stray-soul.site/index.php/qqgroup)寻求帮助，群号为 942052497。

---

## 关于 SafeB9SInstaller 的问题

### SigHaxed FIRM was not installed! Check lower screen for more info.

#### SigHaxed FIRM - File not found

你忘记把 `boot9strap.firm` 和 `boot9strap.firm.sha` 放进 SD 卡根目录的 `boot9strap` 文件夹了，或是创建 `boot9strap` 文件夹的时候打错了名字。 下载最新版本的 [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.3/boot9strap-1.3.zip)，然后将 `boot9strap.firm` 和 `boot9strap.firm.sha` 放入 `boot9strap` 文件夹。

#### SigHaxed FIRM - invalid FIRM

你的 `boot9strap.firm` 和 `boot9strap.firm.sha` 文件有问题。 重新下载最新版本的 [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.3/boot9strap-1.3.zip)，然后将 `boot9strap.firm` 和 `boot9strap.firm.sha` 放入 `boot9strap` 文件夹。

#### Secret Sector - File not found

你忘记把 `secret_sector.firm` 放进 SD 卡根目录的 `boot9strap` 文件夹了，或是创建 `boot9strap` 文件夹的时候打错了名字。 使用 BT 协议下载软件下载 [secret_sector.bin](magnet:?xt=urn:btih:15a3c97acf17d67af98ae8657cc66820cc58f655&dn=secret_sector.bin&tr=udp%3A%2F%2F9.rarbg.to%3A2710%2Fannounce&tr=udp%3A%2F%2Fbt.xxx-tracker.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fexodus.desync.com%3A6969%2Fannounce&tr=udp%3A%2F%2Fmgtracker.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fopen.demonii.si%3A1337%2Fannounce&tr=udp%3A%2F%2Fpublic.popcorn-tracker.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fthetracker.org%3A80%2Fannounce&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.cypherpunks.ru%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.ds.is%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.internetwarriors.net%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.mg64.net%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.open-internet.nl%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.port443.xyz%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.qt.is%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.torrent.eu.org%3A451%2Fannounce&tr=udp%3A%2F%2Ftracker.vanitycore.co%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker-2.msm8916.com%3A6969%2Fannounce) 然后把它放入 `boot9strap` 文件夹。

#### 看到了其他的东西

如需帮助，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)，使用英文描述你看到的信息。你也可以到译者的 [QQ 群](https://stray-soul.site/index.php/qqgroup)寻求帮助，群号为 942052497。

---

## Seedminer

### Bruteforce Movable 直接跳到了 step 4

这说明网站曾已经使用你的好友码和 ID0 获取到你的 `movable.sed` 了。 你可以直接使用它给的 `movable.sed`，不用过多担心。

### Important! You have been locked out of the automated part1 dumper system...

你的好友码已被本服务锁定，因为你没有在服务的限定时间内将服务给的机器人好友码添加到好友列表，且尝试次数过多，浪费了机器人的感情。 确保你的 3DS 已经连上了网络，然后加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)来要求解锁。

### We were unable to successfully complete your bruteforce request. :`(

网站已经确定无法获取到你的 `movable.sed`。 确保先前你输入到网站的 ID0 是正确的。 如果你确定没有问题，则你无法使用 Seedminer 方法。你必须使用其他需要额外游戏或者外设的办法来破解。

---

## 安装 boot9strap（通过 PicHaxx）

### 打开 Picross 时显示了 “An exception occurred” 或 Errdisp 报错

你的主机已经破解过了。 你应该[检查一下](checking-for-cfw)。

### “An error has occurred, forcing the software to close...”（程序被强制关闭，下屏跳出白色的消息框）

这说明你放的 `otherapp.bin` 文件有问题。 下载最新版本的 [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) 并将其放在你 SD 卡的根目录中。 不要在没有看到 `.bin` 后缀的时候手动重命名它。

### “An error has occurred. Hold down the POWER button to turn off the power..."（黑屏，下屏显示白底的文字）

你可能把 `00000001.sav` 和（或者） `otherapp.bin` 文件的位置搞错了。 确保 `00000001.sav` 放在了 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data` 中，`otherapp.bin` 放在了 SD 卡的根目录中。

如果你确定一切都在正确的位置上了，那就尝试重新用 [PicHaxx 存档工具](https://3ds.nhnarwhal.com/3dstools/pichaxx.php)创建一份存档，然后把要求的文件重新放到 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data` 中。 确保它是用你主机的 `movable.sed` 文件创建的，且文件已经准确命名为了 `00000001.sav`。 重新下载最新版本的 [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) 并将其放在你 SD 卡的根目录中。 不要在没有看到 `.bin` 后缀的时候手动重命名它。

### 游戏正常启动了

你可能把 `00000001.sav` 放错位置了，或者这个文件不是用这台主机的 `movable.sed` 创建的。 尝试重新用 [PicHaxx 存档工具](https://3ds.nhnarwhal.com/3dstools/pichaxx.php)创建一份存档，然后把要求的文件重新放到 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data` 中。

### Failed to open SafeB9SInstaller.bin

`SafeB9SInstaller.bin` 文件丢失或放置在了错误的位置。 下载最新版本的 [SafeB9SInstaller](https://github.com/d0k3/SafeB9SInstaller/releases/tag/v0.0.7) 并将其放在你 SD 卡的根目录中。 不要在没有看到 `.bin` 后缀的时候手动重命名它。

### 卡在了 “Doing agbhax...”

这可能说明你放的 `otherapp.bin` 文件有问题。 下载最新版本的 [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) 并将其放在你 SD 卡的根目录中。 不要在没有看到 `.bin` 后缀的时候手动重命名它。

### “PrepareArm9ForTwl returned error c8804631!”

你需要用其他的替代方法，如 [BannerBomb3](bannerbomb3)。

---

## 安装 boot9strap（通过 Soundhax）

### 跑 Soundhax 时卡在了红/紫/粉/白屏

如果你的主机系统版本在 9.4.0、9.5.0 和 9.6.0 之间，则你可能是遇到了 universal-otherapp 的一个 bug，请使用[启动 Homebrew Launcher（通过 Soundhax）](homebrew-launcher-(soundhax))替代方法安装自制固件。

如果你的系统版本没有在这个区间中，则你的主机可能已经安装过了自制固件。 你应该[检查一下](checking-for-cfw)。

### “An error has occurred, forcing the software to close...”（程序被强制关闭，下屏跳出白色的消息框）

你放的 `otherapp.bin` 文件有问题（丢失、放错位置或者损坏）。 下载最新版本的 [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) 并将其放在你 SD 卡的根目录中。

### “无法播放”

你放的 Soundhax 文件与主机的型号或区域不符，或者是你的主机不兼容Soundhax。 在后者情况下，你应该更新你的主机到最新版本，然后使用 [Seedminer](seedminer) 安装自制固件。

### Failed to open SafeB9SInstaller.bin

`SafeB9SInstaller.bin` 文件丢失或放置在了错误的位置。 下载最新版本的 [SafeB9SInstaller](https://github.com/d0k3/SafeB9SInstaller/releases/tag/v0.0.7) 并将其放在你 SD 卡的根目录中。 不要在没有看到 `.bin` 后缀的时候手动重命名它。

### 卡在了 “Doing agbhax...”

这可能说明你放的 `otherapp.bin` 文件有问题。 重新下载最新版本的 [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) 并重命名为 `arm11code.bin`，然后将其放在你 SD 卡的根目录中。

如果你的主机是港台版或神游版的（系统版本号后缀为 T 或 C，例如：11.14.0-##T），请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)使用英文寻求帮助。

### “PrepareArm9ForTwl returned error c8804631!”

你需要换一种替代方法。 如需帮助，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)。

---

## 安装 boot9strap（通过 USM）

### DSiWare 数据管理菜单崩溃，而非跳转至 USM 菜单

确保 `F00D43D5.bin` 是 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare` 里面的唯一文件。 如果确定没问题的话，尝试重新使用 [unSAFE_MODE 漏洞注入器](https://3ds.nhnarwhal.com/3dstools/unsafemode.php)重新创建文件。 如果还是不行，则可能是因为自制固件在此主机上被卸载过一次，从而导致此方法失效。 如果是这样，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)以寻求帮助。

---

## BannerBomb3

### DSiWare 数据管理没有崩溃

`F00D43D5.bin` 没有放进 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`。 请确保 `Nintendo DSiWare` 拼写和空格位置正确。 不区分大小写。

### DSiWare 数据管理里面显示了一个问号图标的程序

你放的 `F00D43D5.bin` 文件可能有问题（损坏或被用于错误的 3DS）。 Re-create your `F00D43D5.bin`file with the [BannerBomb3 tool](https://3ds.nhnarwhal.com/3dstools/bannerbomb3.php), ensuring that you use the `movable.sed` file for your console.

### DSiWare Management menu crashes without purple screen

确保 `F00D43D5.bin` 是 `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare` 里面的唯一文件。 If it is, then re-create it with the [BannerBomb3 tool](https://3ds.nhnarwhal.com/3dstools/bannerbomb3.php). 如果还是不行，则可能是因为自制固件在此主机上被卸载过一次，从而导致此方法失效。 如果是这样，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)以寻求帮助。

---

## Installing boot9strap (Fredtool)

### Error on Fredtool Injector page

Ensure that your `movable.sed` and DSiWare backup come from the same console. A mismatch will result in an error.

### "Haxxxxxxxxx!" does not appear

There is an issue with your `42383821.bin` file (it is incorrect, missing, misplaced, or corrupted). Re-create your files with the [Fredtool](https://3ds.nhnarwhal.com/3dstools/fredtool.php) website and ensure that you place the `42383821.bin` file from `output.zip` -> `hax` in `Nintendo 3DS` -> `<ID0>` `<ID1>` -> `Nintendo DSiWare`.

### DS Connection Settings launches normally

`Haxxxxxxxxx!` was not copied from your SD card to your system memory.

### Black screen when launching DS Connection Settings

Your DS Connection Settings application is broken, and you will need Homebrew Launcher access to fix this issue. 如需帮助，请加入 [Nintendo Homebrew Discord 服务器](https://discord.gg/MWxPgEp)。

### SD card is grayed out

Flipnote may take a long time to index your card if you have a large SD card. Let it sit for a few minutes.

### 找不到 “( ͡° ͜ʖ ͡°)”

You did not copy the `private` folder from the Frogminer_save `.zip` to the root of your SD card.

### Flipnote is frozen

You may have accidentally touched the touch screen while in the modified Flipnote. Re-enter DS Connection Settings and try again, ensuring that you don't accidentally use the touchscreen.

### Green screen after pasting 

The file `boot.nds` is missing or misplaced. 下载最新版本的 [b9stool](https://github.com/zoogie/b9sTool/releases/latest) 并将 `boot.nds` 放在你 SD 卡的根目录中，如有存在相同文件请替换。

### White screen after pasting

There is an issue with your `boot.nds` file. Re-download the latest release of [b9stool](https://github.com/zoogie/b9sTool/releases/latest) and place `boot.nds` on the root of your SD card, replacing the existing one.

### Unable to open Luma3DS configuration menu after running b9stool

It is possible that boot9strap was not successfully installed. Follow section B of [this page](https://github.com/zoogie/b9sTool/blob/master/TROUBLESHOOTING.md).

## Finalizing Setup

### Unable to update device

The steps below can be attempted in any order, but are listed from easiest to hardest to perform.

1. 将 DNS 设置为“自动（Auto）”
1. 将主机靠近 WiFi 路由器
1. 尝试在安全模式下更新主机，在开机时按住 L + R +↑ + A 键来进入安全模式，然后跟随屏幕上的指示做
1. 删除你的 Wifi 连接点然后重新再设置一次
1. 重启你的 WiFi 路由器
1. 连接其他的 WiFi，比如移动热点
1. Nintendo 服务器可能临时下线，稍后再试
1. 如果仍然提示错误，请进行 [CTRTransfer](ctrtransfer)，然后再尝试一次更新
1. For further support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

### Unable to enter Rosalina due to broken button(s)

Download this [alternate config.bin](https://cdn.discordapp.com/attachments/196635695958196224/733384123003175074/config.bin) and place it in `/luma/`. This will change the Rosalina key combination to (Y) + (B).

### "An exception occurred" after trying to launch Homebrew Launcher via Download Play

There is an issue with your `boot.3dsx` file (it is missing, misplaced, or corrupted). Download the latest release of [the Homebrew Launcher](https://github.com/fincs/new-hbmenu/releases/latest) and place `boot.3dsx` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

### "Scripts directory not found" in GodMode9

You did not copy the `gm9` folder from the GodMode9 `.zip` to the root of your SD card. Download the latest release of [GodMode9](https://github.com/d0k3/GodMode9/releases/latest) and place the `gm9` folder on the root of your SD card, merging it with the existing one.

### `essentials.exefs` missing from `/gm9/out/`

Your device had custom firmware in the past, so you were not automatically prompted to make a backup. Make a backup manually:

1. 将 SD 卡重新插入你的主机
1. 按住 “START” 键，然后将主机开机。 这会启动 GodMode9
1. 进入到 `[S:] SYSNAND VIRTUAL`
1. Select `essentials.exefs`, then `Copy to 0:/gm9/out/`
1. You should now have `essentials.exefs` in `/gm9/out/`

---

## Boot-related issues on modded devices

The steps detailed here generally assume that your device has a modern custom firmware setup (boot9strap + Luma3DS 8.0 or greater). If your console is running an older homebrew setup (for example, something based on arm9loaderhax or menuhax), you should update your setup before trying these instructions.
{: .notice--info}

### My device gets stuck on a black screen, and the blue light turns off

There is an issue with your `boot.firm` file (it is missing, misplaced, or corrupted). Download the [latest release of Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) and place `boot.firm` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

If you hear a "popping sound", potentially accompanied with the backlight turning on for a split second, there is a hardware issue with your device (such as a disconnected backlight cable). You may be able to get your device to boot by holding it at certain angles.

### My device gets stuck on a black screen, with a static blue light

The steps below can be attempted in any order, but are listed from least to most time-consuming.

1. Power off your device, eject the game cartridge if inserted, power on your device, then wait up to ten minutes. If your device boots within ten minutes, the issue has been fixed and is unlikely to reoccur
1. Rename the `Nintendo 3DS` folder on your SD card to `Nintendo 3DS_BACKUP`, then attempt to boot. If your device successfully boots, there is some issue within your `Nintendo 3DS` folder. Try clearing home menu extdata:
	+ Navigate to `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/`
	+ Delete the extdata file corresponding to your region: 
		+ **欧版**: `00000098`
		+ **日版**: `000000082`
		+ **美版**: `000008f`
		+ **中国版（神游版）**: `000000A1`
		+ **韩版**: `000000A9`
		+ **台湾版**: `000000B1`
1. Ensure that your device does not have ARM11 exception handlers disabled:
	+ 将主机关机
	+ Hold (Select)
	+ Power on your device, while still holding (Select)
	+ If the "Disable ARM11 exception handlers" box is checked, uncheck it
	+ If your device now boots to the "An exception occured" screen, follow [My device boots to an error screen](troubleshooting#my-device-boots-to-an-error-screen)
1. Try booting into recovery mode and updating your system:
	+ 将主机关机
	+ Hold (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A)
	+ Power on your device
	+ If you were successful, the device will boot to an "update your system" screen
1. Follow the [CTRTransfer](ctrtransfer) guide
1. For further support, ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

### My device boots to an error screen

#### "An error has occurred: Failed to apply 1 FIRM patch(es)" or "An exception has occurred -- Current process: pm"

Your Luma3DS version is outdated. Download the latest release of [Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) and place `boot.firm` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

#### "An error has occurred. Hold down the POWER button to turn off the power..."

ARM11 exception handlers are disabled, or custom firmware is not installed. Try enabling ARM11 exception handlers:
	+ 将主机关机
	+ Hold (Select)
	+ Power on your device, while still holding (Select)
	+ If the "Disable ARM11 exception handlers" box is checked, uncheck it

#### Some other error

Please take a photo of the error and join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

### Blue "Bootrom Error" screen

Your device is likely hard-bricked. You will need to buy an ntrboot flashcart to reinstall boot9strap in order to attempt to fix your device. This may also indicate a hardware issue which cannot be fixed. In any case, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.
  + It is also possible that someone has set a boot-time splash screen that just looks like a brick. Try leaving your device powered on, waiting on the blue screen, for five minutes.

---

## Functionality-related issues on modded devices

### DSi / DS functionality is broken, or has been replaced with Flipnote Studio

1. Download the latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) (the `.3dsx` file)
1. 关闭你的主机的电源
1. 检查 SD 卡的根目录是否存在一个名为 `3ds` 的文件夹，如果没有则手动新建一个
1. 复制 `TWLFix-CFW.3dsx` 到你内存卡的 `/3ds/` 文件夹
1. 将 SD 卡重新插入你的主机
1. 启动 Homebrew Launcher
1. 在自制程序列表中找到 TWLFix-CFW
1. 按下 “A” 键来卸载损坏的 TWL 程序
1. 按 “Start” 键重启你的主机
1. 进入 “系统设置（System Settings）”，接着点击“其他设置（Other Settings）”，然后移动到最右边，点击“系统升级（System Update）”来升级你的主机
  + 更新程序将检查到你主机基本的 TWL 程序被卸载，然后它将重新安装它们
1. 更新完成后，点击 “OK” 来重启主机 

### GBA Virtual Console and/or Safe Mode functionality is broken

Your device is running Luma3DS/AuReiNand 6.6 or older, likely via arm9loaderhax. You should follow [A9LH to B9S](a9lh-to-b9s) to update your device to a modern custom firmware environment.

### Extended memory mode games are broken

This can occur after a CTRTransfer or region change on Old 3DS / 2DS. You will need to system format your device to fix this issue.