Guide_3DS/_pages/ko_KR/troubleshooting.txt

---
title: "문제 해결"
---

{% include toc title="목차" %}

이 페이지는 흔히 일어나는 문제에 관한 해결책을 기재합니다. 만약 이 페이지의 해결책만으로 문제를 해결할 수 없다면, [Nintendo Homebrew Discord 서버](https://discord.gg/MWxPgEp)에 들어가서 당신의 문제와 시도한 해결책을 설명해 주세요.

---

## SafeB9SInstaller와의 문제

### SigHaxed FIRM was not installed! Check lower screen for more info.

#### SigHaxed FIRM - File not found

`boot9strap` 폴더에 `boot9strap.firm`과 `boot9strap.firm.sha`가 없거나, `boot9strap` 폴더의 이름이 잘못되어 있습니다. [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.3/boot9strap-1.3.zip)의 최신 버전을 다운로드하여, `boot9strap.firm`과 `boot9strap.firm.sha`를 `boot9strap` 폴더로 복사해 주세요.

#### SigHaxed FIRM - invalid FIRM

There is an issue with your `boot9strap.firm` and `boot9strap.firm.sha` files. Re-download the latest release of [boot9strap](https://github.com/SciresM/boot9strap/releases/download/1.3/boot9strap-1.3.zip), and place `boot9strap.firm` and `boot9strap.firm.sha` in the `boot9strap` folder.

#### Secret Sector - File not found

You are missing `secret_sector.bin` from the `boot9strap` folder, or the `boot9strap` folder is misnamed. [secret_sector.bin](magnet:?xt=urn:btih:15a3c97acf17d67af98ae8657cc66820cc58f655&dn=secret_sector.bin&tr=udp%3a%2f%2ftracker.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.lelux.fi%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.loadbt.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.moeking.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.monitorit4.me%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.ololosh.space%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.pomf.se%3a80%2fannounce&tr=udp%3a%2f%2ftracker.srv00.com%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.theoks.net%3a6969%2fannounce&tr=udp%3a%2f%2ftracker.tiny-vps.com%3a6969%2fannounce&tr=udp%3a%2f%2fopen.tracker.cl%3a1337%2fannounce&tr=udp%3a%2f%2ftracker.zerobytes.xyz%3a1337%2fannounce&tr=udp%3a%2f%2ftracker1.bt.moack.co.kr%3a80%2fannounce&tr=udp%3a%2f%2fvibe.sleepyinternetfun.xyz%3a1738%2fannounce&tr=udp%3a%2f%2fwww.torrent.eu.org%3a451%2fannounce&tr=udp%3a%2f%2ftracker.openbittorrent.com%3a6969%2fannounce&tr=udp%3a%2f%2f9.rarbg.com%3a2810%2fannounce&tr=udp%3a%2f%2ftracker.opentrackr.org%3a1337%2fannounce&tr=udp%3a%2f%2fexodus.desync.com%3a6969%2fannounce&tr=http%3a%2f%2fopenbittorrent.com%3a80%2fannounce) 파일을 토렌트 클라이언트로 다운로드하고, 이 파일을 `boot9strap` 폴더에 복사해 주세요

#### 기타

[Discord의 Nintendo Homebrew 서버](https://discord.gg/MWxPgEp)에서 도움을 요청하여, 자신이 본 메시지를 같이 보내 주세요.

---

## Seedminer

### Multiple long folder names in Nintendo 3DS folder

![]({{ "/images/screenshots/multiple-id0.png" | absolute_url }})
{: .notice--info}

This occurs when you use your SD card in multiple 3DS devices and is intended to prevent inadvertently merging data that would not be valid on other devices. To figure out which long folder name is correct for your 3DS, follow these instructions:

1. `Nintendo 3DS` 폴더를 `BACKUP_Nintendo 3DS` 폴더로 이름을 변경해 주세요
1. SD 카드를 기기에 다시 삽입하고 기기를 시작해 주세요
1. 기기가 SD 카드 데이터를 생성할 때까지 기다려 주세요
	+ 당신의 앱들이 사라졌을 것입니다. 이는 정상이며, 잠시 후에 고쳐질 것입니다.
1. 전원을 끄고 SD 카드를 컴퓨터에 삽입해 주세요
1. SD 카드의 `Nintendo 3DS` 폴더를 열어 주세요
1. `Nintendo 3DS` 폴더 내 32글자의 폴더 이름을 복사해 주세요
	+ This is your true ID0 that you will use in [Section II of Seedminer](seedminer#section-ii---seedminer)
1. `Nintendo 3DS` 폴더를 삭제해 주세요
1. `BACKUP_Nintendo 3DS` 폴더를 `Nintendo 3DS` 폴더로 이름을 변경해 주세요

### Bruteforce Movable skips to step 4

The website has already mined your `movable.sed` using your friend code and ID0 combination. You can use the `movable.sed` that it provides you.

### Important! You have been locked out of the automated part1 dumper system...

Your friend code was blocked from using the friend code bot because your 3DS did not successfully friend the bot. Ensure your 3DS is properly connected to the Internet, then join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) and ask to be unlocked.

### We were unable to successfully complete your bruteforce request. :`(

The website has determined that your `movable.sed` cannot be brute-forced. Ensure that you gave the correct ID0 to the website. If your ID0 is correct, then you will be unable to use Seedminer and you will have to use an alternate method that will require additional games or hardware.

---

## boot9strap 설치 (PicHaxx)

### "An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)

Your `00000001.sav` and/or `otherapp.bin` files may be misplaced. Ensure that `00000001.sav` is in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data` and that `otherapp.bin` is on the root of your SD card.

If your files are in the correct locations, re-create the save using the [PicHaxx Save Tool](https://3ds.nhnarwhal.com/3dstools/pichaxx.php), then place it in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data`. Ensure that the file is named exactly `00000001.sav` and that you used your console's `movable.sed` to create it. Re-download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card. Do not add the `.bin` extension if you do not already see it.

### Picross 열을 시 "An exception occurred" or Errdisp

이 기기는 이미 커스텀 펌웨어가 설치되어 있습니다. [CFW 확인](checking-for-cfw) 을 하는 것을 권장합니다.

### "An error has occurred, forcing the software to close..." (white message box)

There is an issue with your `otherapp.bin` file. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card. Do not add the `.bin` extension if you do not already see it.

### 게임이 정상적으로 시작됨

Your modified `00000001.sav` file may be misplaced, or you may have used the wrong `movable.sed` when creating it. Re-generate your `movable.sed` from [Bruteforce Movable](https://seedminer.hacks.guide), then re-create the save using the [PicHaxx Save Tool](https://3ds.nhnarwhal.com/3dstools/pichaxx.php) and place the resulting file (`00000001.sav`) in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `title` -> `00040000` -> `0017c100` -> `data`.

### Failed to open SafeB9SInstaller.bin

The file `SafeB9SInstaller.bin` is missing or misplaced. Download the latest release of [SafeB9SInstaller](https://github.com/d0k3/SafeB9SInstaller/releases/tag/v0.0.7) and place it on the root of your SD card. Do not add the `.bin` extension if you do not already see it.

### "Doing agbhax..."에서 화면 정지됨

There may be an issue with your `otherapp.bin` file. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card. Do not add the `.bin` extension if you do not already see it.

### "PrepareArm9ForTwl returned error c8804631!"

다른 방법을 사용해야 합니다, 예를 들면 [boot9strap 설치 (USM)](installing-boot9strap-(usm)).

### Failed to mount the SD card!

Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system ([Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)), [Linux](formatting-sd-(linux))). MiniTool and the HP formatting tool are known to cause issues with 3DS SD cards.

If this is unsuccessful, try using another SD card.

---

## boot9strap 설치 (Soundhax)

### Red/purple/pink and white screen after running Soundhax

If your device is on system version 9.4.0, 9.5.0, or 9.6.0, you may be encountering a bug with universal-otherapp. Follow [Homebrew Launcher (Soundhax)](homebrew-launcher-(soundhax)) instead.

If your device is not on those firmwares, it likely indicates that you already have custom firmware. [CFW 확인](checking-for-cfw) 을 하는 것을 권장합니다.

### "An error has occurred, forcing the software to close..." (white message box)

There is an issue with your `otherapp.bin` file (it is missing, misplaced, or corrupted). Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card.

### "Could not play"

You have the wrong Soundhax file for your device and region, or your device is incompatible with Soundhax. In the latter case, you should update your device to the latest version and follow [Seedminer](seedminer).

### Failed to open SafeB9SInstaller.bin

The file `SafeB9SInstaller.bin` is missing or misplaced. Download the latest release of [SafeB9SInstaller](https://github.com/d0k3/SafeB9SInstaller/releases/tag/v0.0.7) and place it on the root of your SD card. Do not add the `.bin` extension if you do not already see it.

### "Doing agbhax..."에서 화면 정지됨

There may be an issue with your `otherapp.bin` file. Re-download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest) and place it on the root of your SD card.

If you have a Taiwanese or Mainland Chinese unit (with a T or C in the version string, ie. 11.3.0-##T), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

### "PrepareArm9ForTwl returned error c8804631!"

You will need to follow an alternate method. Join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

### Failed to mount the SD card!

Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system ([Windows](formatting-sd-(windows)), [macOS](formatting-sd-(mac)), [Linux](formatting-sd-(linux))). MiniTool and the HP formatting tool are known to cause issues with 3DS SD cards.

If this is unsuccessful, try using another SD card.

---

## boot9strap 설치 (USM)

### DSiWare Management menu crashes without showing USM menu

Ensure that `F00D43D5.bin` is the only file in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`. If it is, then re-create it with the [unSAFE_MODE Exploit Injector](https://3ds.nhnarwhal.com/3dstools/unsafemode.php). If this fails, then custom firmware may have been uninstalled on this device in a way that makes this method impossible to perform. If this is the case, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

---

## BannerBomb3

### DSiWare Management menu does not crash

`F00D43D5.bin` is missing from `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`. Make sure that `Nintendo DSiWare` is correctly spelled and spaced. Uppercase/lowercase does not matter.

### DSiWare Management shows a question mark

There may be an issue with your `F00D43D5.bin` file (it may be corrupted or intended for the wrong 3DS). Re-create your `F00D43D5.bin` file with the [BannerBomb3 tool](https://3ds.nhnarwhal.com/3dstools/bannerbomb3.php), ensuring that you use the `movable.sed` file for your console.

### DSiWare Management menu crashes without purple screen

Ensure that `F00D43D5.bin` is the only file in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`. If it is, then re-create it with the [BannerBomb3 tool](https://3ds.nhnarwhal.com/3dstools/bannerbomb3.php). If this fails, then custom firmware may have been uninstalled on this device in a way that makes this method impossible to perform. If this is the case, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

---

## boot9strap 설치 (Fredtool)

### Error on Fredtool Injector page

Ensure that your `movable.sed` and DSiWare backup come from the same console. A mismatch will result in an error.

### "Haxxxxxxxxx!" 표시가 않됨

There is an issue with your `42383821.bin` file (it is incorrect, missing, misplaced, or corrupted). Re-create your files with the [Fredtool](https://3ds.nhnarwhal.com/3dstools/fredtool.php) website and ensure that you place the `42383821.bin` file from `output.zip` -> `hax` in `Nintendo 3DS` -> `<ID0>` -> `<ID1>` -> `Nintendo DSiWare`.

### DS Connection Settings launches normally

`Haxxxxxxxxx!` was not copied from your SD card to your system memory.

### Black screen when launching DS Connection Settings

Your DS Connection Settings application is broken, and you will need Homebrew Launcher access to fix this issue. Join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

### SD card is grayed out

Flipnote may take a long time to index your card if you have a large SD card. Let it sit for a few minutes.

### Lenny face does not appear

You did not copy the `private` folder from the Frogminer_save `.zip` to the root of your SD card.

### Flipnote is frozen

You may have accidentally touched the touch screen while in the modified Flipnote. Re-enter DS Connection Settings and try again, ensuring that you don't accidentally use the touchscreen.

### Green screen after pasting 

The file `boot.nds` is missing or misplaced. Download the latest release of [b9stool](https://github.com/zoogie/b9sTool/releases/latest) and place `boot.nds` on the root of your SD card, replacing the existing one.

### White screen after pasting

There is an issue with your `boot.nds` file. Re-download the latest release of [b9stool](https://github.com/zoogie/b9sTool/releases/latest) and place `boot.nds` on the root of your SD card, replacing the existing one.

### Unable to open Luma3DS configuration menu after running b9stool

It is possible that boot9strap was not successfully installed. Follow section B of [this page](https://github.com/zoogie/b9sTool/blob/master/TROUBLESHOOTING.md).

## 마무리 단계

### Unable to update device

The steps below can be attempted in any order, but are listed from easiest to hardest to perform.

1. Set your DNS settings to "Auto"
1. Move closer to your WiFi router
1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts
1. Delete your WiFi connection, then reconnect to your WiFi again
1. Reboot your WiFi router
1. Connect to a different WiFi connection, like a mobile hotspot
1. Nintendo servers may be down; Try again later
1. If you still get an error, [follow CTRTransfer](ctrtransfer), then try again
1. For further support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

### Unable to enter Rosalina due to broken button(s)

Download this [alternate config.bin](https://cdn.discordapp.com/attachments/196635695958196224/733384123003175074/config.bin) and place it in `/luma/`. This will change the Rosalina key combination to (Y) + (B).

### "An exception occurred" after trying to launch Homebrew Launcher via Download Play

There is an issue with your `boot.3dsx` file (it is missing, misplaced, or corrupted). Download the latest release of [the Homebrew Launcher](https://github.com/fincs/new-hbmenu/releases/latest) and place `boot.3dsx` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

### GodMode9에서 "Scripts directory not found"

You did not copy the `gm9` folder from the GodMode9 `.zip` to the root of your SD card. Download the latest release of [GodMode9](https://github.com/d0k3/GodMode9/releases/latest) and place the `gm9` folder on the root of your SD card, merging it with the existing one.

### `/gm9/out/` 폴더에 `essentials.exefs`가 없음

Your device had custom firmware in the past, so you were not automatically prompted to make a backup. Make a backup manually:

1. SD 카드를 기기에 다시 삽입해 주세요
1. (Start)를 길게 누르고, 이 상태에서 전원을 켜 주세요. GodMode9이 실행 될 겁니다
1. `[S:] SYSNAND VIRTUAL` 폴더로 이동해 주세요
1. Select `essentials.exefs`, then `Copy to 0:/gm9/out/`
1. You should now have `essentials.exefs` in `/gm9/out/`

---

## 해킹 된 기기에 부팅 문제

The steps detailed here generally assume that your device has a modern custom firmware setup (boot9strap + Luma3DS 8.0 or greater). If your console is running an older homebrew setup (for example, something based on arm9loaderhax or menuhax), you should update your setup before trying these instructions.
{: .notice--info}

### My device gets stuck on a black screen, and the blue light turns off

There is an issue with your `boot.firm` file (it is missing, misplaced, or corrupted). Download the [latest release of Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) and place `boot.firm` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

If you hear a "popping sound", potentially accompanied with the backlight turning on for a split second, there is a hardware issue with your device (such as a disconnected backlight cable). You may be able to get your device to boot by holding it at certain angles.

### My device gets stuck on a black screen, with a static blue light

The steps below can be attempted in any order, but are listed from least to most time-consuming.

1. Power off your device, eject the game cartridge if inserted, power on your device, then wait up to ten minutes. If your device boots within ten minutes, the issue has been fixed and is unlikely to reoccur
1. Rename the `Nintendo 3DS` folder on your SD card to `Nintendo 3DS_BACKUP`, then attempt to boot. If your device successfully boots, there is some issue within your `Nintendo 3DS` folder. Try clearing HOME Menu extdata:
	+ Navigate to `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/`
  + Delete the corresponding folder for your 3DS region: 
		+ **EUR 지역**: `00000098`
		+ **JPN 지역**: `00000082`
		+ **USA 지역**: `0000008f`
		+ **CHN 지역**: `000000A1`
		+ **KOR 지역**: `000000A9`
		+ **TWN 지역**: `000000B1`
1. Ensure that your device does not have ARM11 exception handlers disabled:
	+ 기기를 종료해 주세요
	+ Hold (Select)
	+ Power on your device, while still holding (Select)
	+ If the "Disable ARM11 exception handlers" box is checked, uncheck it
	+ If your device now boots to the "An exception occurred" screen, follow [My device boots to an error screen](troubleshooting#my-device-boots-to-an-error-screen)
1. Try booting into recovery mode and updating your system:
	+ 기기를 종료해 주세요
	+ Hold (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A)
	+ Power on your device
	+ If you were successful, the device will boot to an "update your system" screen
1. Follow the [CTRTransfer](ctrtransfer) guide
1. For further support, ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)

### My device boots to an error screen

#### "An error has occurred: Failed to apply 1 FIRM patch(es)" or "An exception has occurred -- Current process: pm"

Your Luma3DS version is outdated. Download the latest release of [Luma3DS](https://github.com/LumaTeam/Luma3DS/releases/latest) and place `boot.firm` on the root of your SD card, replacing any existing file. Make sure you are extracting the ZIP file with any tool other than WinRAR, as it is known to cause issues with 3DS-related files.

#### "An error has occurred. Hold down the POWER button to turn off the power..."

ARM11 exception handlers are disabled, or custom firmware is not installed. Try enabling ARM11 exception handlers:
  + 기기를 종료해 주세요
  + Hold (Select)
  + Power on your device, while still holding (Select)
  + If the "Disable ARM11 exception handlers" box is checked, uncheck it

#### Some other error

Please take a photo of the error and join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.

### Blue "Bootrom Error" screen

Your device is likely hard-bricked. You will need to buy an ntrboot flashcart to reinstall boot9strap in order to attempt to fix your device. This may also indicate a hardware issue that cannot be fixed. In any case, join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.
  + It is also possible that someone has set a boot-time splash screen that just looks like a brick. Try leaving your device powered on, waiting on the blue screen, for five minutes.

---

## Functionality-related issues on modded devices

### DSi / DS functionality is broken or has been replaced with Flipnote Studio

1. Download the latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) (the `.3dsx` file)
1. 기기를 종료해 주세요
1. SD 카드의 루트에 `3ds` 폴더가 없을 경우 폴더를 만들어 주세요
1. Copy `TWLFix-CFW.3dsx` to the `/3ds/` folder on your SD card
1. SD 카드를 기기에 다시 삽입해 주세요
1. Open the Homebrew Launcher
1. Launch TWLFix-CFW from the list of homebrew
1. Press (A) to uninstall the broken TWL titles
1. Press (Start) to reboot the device
1. Perform a System Update by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
  + The update will see that the essential TWL titles have been uninstalled, and will redownload and reinstall them
1. Once the update is complete, tap "OK" to reboot the device 

### GBA Virtual Console and/or Safe Mode functionality is broken

Your device is running Luma3DS/AuReiNand 6.6 or older, likely via arm9loaderhax. You should follow [A9LH to B9S](a9lh-to-b9s) to update your device to a modern custom firmware environment.

### Extended memory mode games are broken

This can occur after a CTRTransfer or region change on Old 3DS / 2DS. You will need to system format your device to fix this issue.

---

## 기타 문제 해결

### HOME 메뉴 추가 데이터 정리

1. 기기를 종료해 주세요
1. SD 카드를 컴퓨터에 삽입해 주세요
1. Navigate to the `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/` folder on your SD card
1. Delete the corresponding folder for your 3DS region:
  + **EUR 지역**: `00000098`
  + **JPN 지역**: `00000082`
  + **USA 지역**: `0000008f`
  + **CHN 지역**: `000000A1`
  + **KOR 지역**: `000000A9`
  + **TWN 지역**: `000000B1`
1. SD 카드를 기기에 다시 삽입해 주세요

### HOME 메뉴 테마 데이터 정리

1. 기기를 종료해 주세요
1. SD 카드를 컴퓨터에 삽입해 주세요
1. Navigate to the `/Nintendo 3DS/<ID0>/<ID1>/extdata/00000000/` folder on your SD card
1. Delete the corresponding folder for your 3DS region:
  + **EUR 지역**: `000002ce`
  + **JPN 지역**: `000002cc`
  + **USA 지역**: `000002cd`
1. SD 카드를 기기에 다시 삽입해 주세요