c5510afa58
* New translations ntrboot.txt (Hebrew) * New translations installing-boot9strap-(ntrboot).txt (Hungarian) * New translations ntrboot.txt (Hungarian) * New translations installing-boot9strap-(ntrboot).txt (Finnish) * New translations ntrboot.txt (Finnish) * New translations installing-boot9strap-(ntrboot).txt (Portuguese, Brazilian) * New translations ntrboot.txt (Swedish) * New translations installing-boot9strap-(ntrboot).txt (Russian) * New translations ntrboot.txt (Russian) * New translations installing-boot9strap-(ntrboot).txt (Swedish) * New translations ntrboot.txt (Croatian) * New translations installing-boot9strap-(ntrboot).txt (Croatian) * New translations ntrboot.txt (Thai) * New translations installing-boot9strap-(ntrboot).txt (Thai) * New translations ntrboot.txt (Malay) * New translations installing-boot9strap-(ntrboot).txt (Malay) * New translations ntrboot.txt (Pirate English) * New translations installing-boot9strap-(ntrboot).txt (Pirate English) * New translations installing-boot9strap-(ntrboot).txt (Chinese Simplified) * New translations ntrboot.txt (Chinese Simplified) * New translations installing-boot9strap-(ntrboot).txt (Chinese Traditional) * New translations ntrboot.txt (Chinese Traditional) * New translations installing-boot9strap-(ntrboot).txt (Turkish) * New translations ntrboot.txt (Turkish) * New translations installing-boot9strap-(ntrboot).txt (Ukrainian) * New translations ntrboot.txt (Ukrainian) * New translations ntrboot.txt (Portuguese, Brazilian) * New translations installing-boot9strap-(ntrboot).txt (Indonesian) * New translations ntrboot.txt (Indonesian) * New translations installing-boot9strap-(ntrboot).txt (Vietnamese) * New translations ntrboot.txt (Vietnamese) * New translations installing-boot9strap-(ntrboot).txt (Hungarian) * New translations ntrboot.txt (Hungarian) * New translations installing-boot9strap-(ntrboot).txt (Chinese Simplified) * New translations ntrboot.txt (Chinese Simplified) * New translations installing-boot9strap-(safecerthax).txt (French) * New translations get-started.txt (Spanish) * New translations get-started.txt (French) * New translations site-navigation.txt (French) * New translations installing-boot9strap-(browser).txt (French) * New translations installing-boot9strap-(safecerthax).txt (Spanish) * New translations get-started.txt (Arabic) * New translations site-navigation.txt (Arabic) * New translations installing-boot9strap-(browser).txt (Arabic) * New translations site-navigation.txt (Spanish) * New translations installing-boot9strap-(browser).txt (Spanish) * New translations get-started.txt (Romanian) * New translations installing-boot9strap-(safecerthax).txt (Romanian) * New translations site-navigation.txt (Romanian) * New translations installing-boot9strap-(browser).txt (Romanian) * New translations installing-boot9strap-(browser).txt (Dutch) * New translations site-navigation.txt (Dutch) * New translations get-started.txt (Dutch) * New translations installing-boot9strap-(safecerthax).txt (Dutch) * New translations get-started.txt (Korean) * New translations installing-boot9strap-(browser).txt (Korean) * New translations site-navigation.txt (Korean) * New translations installing-boot9strap-(safecerthax).txt (Italian) * New translations installing-boot9strap-(safecerthax).txt (Korean) * New translations get-started.txt (Hungarian) * New translations installing-boot9strap-(safecerthax).txt (Hebrew) * New translations installing-boot9strap-(browser).txt (Hungarian) * New translations site-navigation.txt (Hungarian) * New translations installing-boot9strap-(safecerthax).txt (Hungarian) * New translations get-started.txt (Italian) * New translations site-navigation.txt (Italian) * New translations installing-boot9strap-(browser).txt (Italian) * New translations installing-boot9strap-(safecerthax).txt (Portuguese) * New translations get-started.txt (Portuguese) * New translations site-navigation.txt (Portuguese) * New translations installing-boot9strap-(browser).txt (Portuguese) * New translations installing-boot9strap-(safecerthax).txt (Russian) * New translations get-started.txt (Russian) * New translations site-navigation.txt (Russian) * New translations installing-boot9strap-(browser).txt (Russian) * New translations installing-boot9strap-(safecerthax).txt (Norwegian) * New translations get-started.txt (Norwegian) * New translations site-navigation.txt (Norwegian) * New translations installing-boot9strap-(browser).txt (Norwegian) * New translations installing-boot9strap-(safecerthax).txt (Polish) * New translations site-navigation.txt (Polish) * New translations get-started.txt (Polish) * New translations installing-boot9strap-(browser).txt (Polish) * New translations installing-boot9strap-(safecerthax).txt (Catalan) * New translations site-navigation.txt (Catalan) * New translations installing-boot9strap-(browser).txt (Catalan) * New translations installing-boot9strap-(safecerthax).txt (Czech) * New translations get-started.txt (Czech) * New translations site-navigation.txt (Czech) * New translations installing-boot9strap-(browser).txt (Czech) * New translations get-started.txt (Catalan) * New translations get-started.txt (Japanese) * New translations installing-boot9strap-(browser).txt (Japanese) * New translations installing-boot9strap-(safecerthax).txt (Japanese) * New translations installing-boot9strap-(safecerthax).txt (Arabic) * New translations site-navigation.txt (Japanese) * New translations get-started.txt (Finnish) * New translations site-navigation.txt (Finnish) * New translations installing-boot9strap-(browser).txt (Finnish) * New translations installing-boot9strap-(safecerthax).txt (Finnish) * New translations get-started.txt (Hebrew) * New translations installing-boot9strap-(browser).txt (Hebrew) * New translations site-navigation.txt (Hebrew) * New translations installing-boot9strap-(safecerthax).txt (German) * New translations installing-boot9strap-(safecerthax).txt (Greek) * New translations get-started.txt (German) * New translations site-navigation.txt (German) * New translations installing-boot9strap-(browser).txt (German) * New translations get-started.txt (Greek) * New translations installing-boot9strap-(browser).txt (Greek) * New translations site-navigation.txt (Greek) * New translations get-started.txt (Portuguese, Brazilian) * New translations en_US.yml (Arabic) * New translations en_US.yml (Spanish) * New translations en_US.yml (Romanian) * New translations en_US.yml (French) * New translations get-started.txt (Turkish) * New translations installing-boot9strap-(safecerthax).txt (Swedish) * New translations en_US.yml (Catalan) * New translations en_US.yml (Korean) * New translations en_US.yml (Italian) * New translations en_US.yml (Hungarian) * New translations en_US.yml (Hebrew) * New translations en_US.yml (Finnish) * New translations en_US.yml (Greek) * New translations en_US.yml (German) * New translations en_US.yml (Czech) * New translations en_US.yml (Russian) * New translations site-navigation.txt (Swedish) * New translations en_US.yml (Japanese) * New translations get-started.txt (Swedish) * New translations en_US.yml (Dutch) * New translations en_US.yml (Norwegian) * New translations en_US.yml (Polish) * New translations en_US.yml (Swedish) * New translations en_US.yml (Portuguese) * New translations installing-boot9strap-(browser).txt (Swedish) * New translations installing-boot9strap-(browser).txt (Malay) * New translations site-navigation.txt (Malay) * New translations installing-boot9strap-(safecerthax).txt (Croatian) * New translations get-started.txt (Malay) * New translations get-started.txt (Croatian) * New translations installing-boot9strap-(browser).txt (Thai) * New translations installing-boot9strap-(browser).txt (Croatian) * New translations site-navigation.txt (Croatian) * New translations installing-boot9strap-(safecerthax).txt (Thai) * New translations en_US.yml (Chinese Traditional) * New translations en_US.yml (Vietnamese) * New translations en_US.yml (Indonesian) * New translations en_US.yml (Thai) * New translations en_US.yml (Croatian) * New translations en_US.yml (Malay) * New translations installing-boot9strap-(safecerthax).txt (Pirate English) * New translations en_US.yml (Chinese Simplified) * New translations en_US.yml (Portuguese, Brazilian) * New translations en_US.yml (Turkish) * New translations en_US.yml (Ukrainian) * New translations get-started.txt (Pirate English) * New translations installing-boot9strap-(safecerthax).txt (Malay) * New translations site-navigation.txt (Pirate English) * New translations installing-boot9strap-(browser).txt (Pirate English) * New translations site-navigation.txt (Thai) * New translations installing-boot9strap-(browser).txt (Chinese Simplified) * New translations site-navigation.txt (Chinese Simplified) * New translations installing-boot9strap-(safecerthax).txt (Ukrainian) * New translations get-started.txt (Chinese Simplified) * New translations site-navigation.txt (Chinese Traditional) * New translations get-started.txt (Chinese Traditional) * New translations installing-boot9strap-(browser).txt (Chinese Traditional) * New translations installing-boot9strap-(usm).txt (Chinese Simplified) * New translations installing-boot9strap-(safecerthax).txt (Chinese Simplified) * New translations installing-boot9strap-(safecerthax).txt (Turkish) * New translations site-navigation.txt (Turkish) * New translations installing-boot9strap-(browser).txt (Turkish) * New translations get-started.txt (Ukrainian) * New translations site-navigation.txt (Ukrainian) * New translations installing-boot9strap-(browser).txt (Ukrainian) * New translations get-started.txt (Indonesian) * New translations site-navigation.txt (Indonesian) * New translations installing-boot9strap-(browser).txt (Indonesian) * New translations installing-boot9strap-(browser).txt (Portuguese, Brazilian) * New translations installing-boot9strap-(safecerthax).txt (Portuguese, Brazilian) * New translations installing-boot9strap-(safecerthax).txt (Indonesian) * New translations get-started.txt (Thai) * New translations get-started.txt (Vietnamese) * New translations site-navigation.txt (Vietnamese) * New translations installing-boot9strap-(safecerthax).txt (Chinese Traditional) * New translations installing-boot9strap-(browser).txt (Vietnamese) * New translations site-navigation.txt (Portuguese, Brazilian) * New translations installing-boot9strap-(safecerthax).txt (Vietnamese) * New translations en_US.yml (Pirate English) * New translations installing-boot9strap-(browser).txt (Hungarian) * New translations installing-boot9strap-(safecerthax).txt (Hungarian) * New translations get-started.txt (Hungarian) * New translations installing-boot9strap-(safecerthax).txt (Hungarian) * New translations get-started.txt (Hungarian) * New translations installing-boot9strap-(safecerthax).txt (Hungarian) * New translations installing-boot9strap-(ssloth-browser).txt (Hungarian) * New translations en_US.yml (Hungarian) * New translations installing-boot9strap-(browser).txt (Chinese Simplified) * New translations ntrboot.txt (Chinese Simplified) * New translations flashing-ntrboot-(nds).txt (Chinese Simplified) * New translations flashing-ntrboot-(3ds-single-system).txt (Chinese Simplified) * New translations installing-boot9strap-(safecerthax).txt (Chinese Simplified) * New translations en_US.yml (Chinese Simplified) * New translations get-started.txt (Italian) * New translations en_US.yml (Italian) * New translations installing-boot9strap-(browser).txt (Italian) * New translations installing-boot9strap-(ntrboot).txt (Italian) * New translations ntrboot.txt (Italian) * New translations flashing-ntrboot-(nds).txt (Italian) * New translations flashing-ntrboot-(3ds-single-system).txt (Italian) * New translations installing-boot9strap-(safecerthax).txt (Italian) * New translations en_US.yml (Italian) * New translations home.txt (German) * New translations home.txt (Catalan) * New translations home.txt (Czech) * New translations home.txt (Hebrew) * New translations home.txt (Greek) * New translations home.txt (Finnish) * New translations home.txt (French) * New translations home.txt (Romanian) * New translations home.txt (Arabic) * New translations home.txt (Spanish) * New translations home.txt (Polish) * New translations home.txt (Dutch) * New translations home.txt (Norwegian) * New translations home.txt (Russian) * New translations home.txt (Portuguese) * New translations home.txt (Hungarian) * New translations home.txt (Japanese) * New translations home.txt (Korean) * New translations home.txt (Italian) * New translations home.txt (Thai) * New translations home.txt (Portuguese, Brazilian) * New translations home.txt (Indonesian) * New translations home.txt (Croatian) * New translations home.txt (Swedish) * New translations home.txt (Ukrainian) * New translations home.txt (Turkish) * New translations home.txt (Vietnamese) * New translations home.txt (Chinese Simplified) * New translations home.txt (Chinese Traditional) * New translations home.txt (Malay) * New translations home.txt (Pirate English) * New translations home.txt (Hungarian) * New translations home.txt (Italian) * New translations home.txt (Chinese Simplified) * New translations en_US.yml (Chinese Simplified) * New translations en_US.yml (Italian)
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---
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title: "Troubleshooting"
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---
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{% include toc title="Table of Contents" %}
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### Required Reading
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If you are unable to boot your device, please look for the section relevant to you and follow the instructions.
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If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.
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Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
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To use the [magnet](https://wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).
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## DSi / DS functionality is broken after completing the guide
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### What You Need
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* The latest release of [TWLFix-CFW](https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest) *(the .3dsx file)*
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### Instructions
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#### Section I - Prep Work
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1. Schakel je 3ds uit
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1. Plaats je SD kaart in je computer
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1. Create a folder named `3ds` on the root of your SD card if it does not already exist
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1. Copy `TWLFix-CFW.3dsx` to the `/3ds/` folder on your SD card
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1. Stop je SD kaart terug in je 3DS
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#### Section II - Fixing TWL
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1. Open the Homebrew Launcher
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1. Launch TWLFix-CFW from the list of homebrew
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1. Press (A) to uninstall the broken TWL titles
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1. Press (Start) to reboot the device
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1. Perform a System Update by going to System Settings, then "Other Settings", then going all the way to the right and using "System Update"
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+ The update will see that the essential TWL titles have been uninstalled, and will redownload and reinstall them
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1. Once the update is complete, tap "OK" to reboot the device
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## Cannot inject H&S on Gateway downgraded device
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This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. Een van de twee wordt niet gebruikt, maar het injectiesysteem snapt dit niet, waardoor de verkeerde H&S geinjecteerd wordt.
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1. Schakel je 3ds uit
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Navigeer naar `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
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1. Navigeer naar de map voor je device en regio:
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+ **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
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+ **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
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+ **Old 3DS or Old 2DS USA**: `00021300` -> `content`
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+ **New 3DS or New 2DS EUR**: `20022300` -> `content`
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+ **New 3DS or New 2DS JPN**: `20020300` -> `content`
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+ **New 3DS or New 2DS USA**: `20021300` -> `content`
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1. Merk op dat er twee sets van de app- en tmd-bestanden zijn. Een set met extensies in hoofdletters (`.TMD` en `.APP`), en een set met extensies in kleine letters (`tmd` en `.app`)
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1. Terwijl je de (R)-trigger vasthoudt, druk op (Y) om een nieuwe map te maken
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1. Druk op (A) om de naam `newdir` te bevestigen (het maakt niet uit hoe de map heet)
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1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
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1. Press (B) to decline relocking write permissions if prompted
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1. Druk op de (L) trigger op elk van de bestanden met extensies met hoofdletters om ze te selecteren (`.TMD` en `.APP`)
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1. Druk op (Y) om de bestanden te kopieren
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1. Navigeer naar `newdir`
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1. Druk op (Y) om de bestanden te plakken
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1. Selecteer "Move path(s)"
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1. De bestanden met extensies met hoofdletters zullen naar de map `newdir` verplaatst zijn
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1. Druk op (Start) om je 3DS opnieuw op te starten
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1. Retry the H&S injection
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1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection
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## A browser based exploit is not working
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Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
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1. Open de browser en open de browserinstellingen
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1. Scroll naar beneden en initialiseer Savedata (het kan ook Clear All Save Data heten)
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1. Probeer de exploit weer
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## Black screen on SysNAND boot
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1. Probeer je 3DS zonder SD kaart op te starten, en plaats de kaart na het opstarten weer terug in je 3DS
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1. Schakel je 3ds uit
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1. Verwijder je SD kaart uit je 3DS
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1. Zet je 3DS aan
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1. Wanneer het homemenu verschijnt, stop je SD kaart terug in je 3DS
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1. If this worked, you should clear Home Menu's extdata by following these instructions:
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1. Schakel je 3ds uit
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Druk op de (Home) knop om het actiemenu te openen
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1. Select "Scripts..."
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1. Select "GM9Megascript"
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1. Select "Scripts from Plailect's Guide"
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1. Select "Remove extdata"
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1. Druk op (A) om door te gaan
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1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
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1. Druk op (A) om door te gaan
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1. Druk op (B) om terug te gaan naar het hoofdmenu
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1. Select "Exit"
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1. Press (A) to relock write permissions if prompted
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1. Druk op (Start) om je 3DS opnieuw op te starten
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1. Probeer hem op te starten zonder cartridges in je 3DS (inclusief flashcarts)
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1. Als je een hardmod NAND-backup hebt, flash dan de backup terug naar SysNAND
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1. Probeer in herstelmodus op te starten en je systeem te updaten
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1. Schakel je 3ds uit
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1. Hold (L) + (R) + (A) + (Up)
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1. Zet je 3DS aan
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1. If you enter safe mode, update your device
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1. Je 3DS is misschien gebricked. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## Clear Home Menu extdata
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1. Schakel je 3ds uit
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1. Plaats je SD kaart in je computer
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1. Navigate to the `/Nintendo 3DS/<32-character-id>/<32-character-id>/extdata/00000000/` folder on your SD card
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1. Delete the extdata file corresponding to your region:
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+ **EUR Region**: `00000098`
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+ **JPN Region**: `00000082`
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+ **USA Region**: `0000008f`
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+ **CHN Region**: `000000A1`
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+ **KOR Region**: `000000A9`
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+ **TWN Region**: `000000B1`
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1. Stop je SD kaart terug in je 3DS
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## Black screen on SysNAND boot after Installing boot9strap
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1. Ensure you have a working payload
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1. Check for the existence of `boot.firm` in the root of your SD card.
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1. Probeer om de configuratie van Luma te resetten en de opties te repareren,
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1. Verwijder `/luma/config.bin` van je SD kaart
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1. Stel je opties in wanneer hij opstart
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1. Test of je GodMode9 kan starten
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1. Op Luma3DS, hou (Start) vast tijdens het opstarten
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1. Try deleting home menu's extdata by following these instructions:
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1. Schakel je 3ds uit
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1. Press and hold (Start), and while holding (Start), power on your device. This will launch GodMode9
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1. Druk op de (Home) knop om het actiemenu te openen
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1. Select "Scripts..."
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1. Select "GM9Megascript"
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1. Select "Scripts from Plailect's Guide"
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1. Select "Remove extdata"
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1. Druk op (A) om door te gaan
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1. Druk op (A) om SysNAND (lvl1) writing te ontgrendelen en voer daarna de toetsencombinatie in die wordt gegeven
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1. Druk op (A) om door te gaan
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1. Druk op (B) om terug te gaan naar het hoofdmenu
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1. Select "Exit"
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1. Press (A) to relock write permissions if prompted
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1. Druk op (Start) om je 3DS opnieuw op te starten
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1. Probeer hem op te starten zonder cartridges in je 3DS (inclusief flashcarts)
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1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version
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1. Try following [CTRTransfer](ctrtransfer)
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## Blue screen on boot (bootrom error)
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1. Je 3DS is gebricked
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1. You will need to get an ntrboot-comptible flashcart (one of the ones on [this list](ntrboot) or a [hardmod](https://gbatemp.net/threads/414498/), or repair / replace your device
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## System update error after installing CFW
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Occasionally, updates may fail to install after installing CFW. To fix this, reboot your device after each step of this section, then try updating again.
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1. Set your DNS settings to "Auto"
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1. Move closer to your WiFi router
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1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts
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1. Delete your WiFi connection, then reconnect to your WiFi again
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1. Reboot your WiFi router
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1. Connect to a different WiFi connection, like a mobile hotspot
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1. Nintendo servers may be down; Try again later
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1. If you still get an error, [follow CTRTransfer](ctrtransfer), then try again
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1. For support (in English), join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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