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---
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title: "RiiConnect24 Troubleshooting"
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---
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{% include toc title="Table of Contents" %}
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If you need help for anything regarding this tutorial, please join [the RiiConnect24 Discord server](https://discord.gg/b4Y7jfD) (recommended) or [e-mail us at support@riiconnect24.net](mailto:support@riiconnect24.net).
{: .notice--info}
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If you're getting one of these errors (and not any other error), you should be able to fix the Channel by deleting your VFF.
+ Discontinued Message
+ NEWS/FORE000001
+ NEWS/FORE000003
+ NEWS/FORE000005
+ NEWS/FORE000099
#### What you need
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* An SD card or USB drive
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* [WiiXplorer](https://sourceforge.net/projects/wiixplorer/files/latest/download)
#### Folder to Delete
+ Forecast Channel
+ 48414645
+ 4841464a
+ 48414650
+ News Channel
+ 48414745
+ 4841474a
+ 48414750
#### Instructions
1. Launch WiiXplorer.
1. Go to `Start` -> `Settings` -> `Boot Settings` -> `Enable NAND write access` and then select `Yes` for both dialogs that appear on the screen.
1. Press Back until you have reached the file explorer screen.
1. Select the tiny blue SD Card icon, then select `NAND`.
1. Navigate to `title` -> `00010002` -> XXXXXXXX -> `data`, where XXXXXXXX is one of the folders above.
1. Hover over `wc24dl.vff` and press the + button and select `Delete`.
1. Try to launch the Channel you were having trouble with now. It should work fine. If not, please join our Discord chat and we'll try to help.
[Return to RiiConnect24 installation page](riiconnect24)
