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60 lines
2.2 KiB
Text
60 lines
2.2 KiB
Text
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@title Give Feedback! Get Support!
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@group intro
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How to give us feedback, report bugs, and request features, and get support for
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problems with Phabricator.
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= Overview =
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We'd love to hear your feedback about Phabricator, whether it's good or bad. We
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stay on top of bug reports and fix many of them within a day or two (and
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sometimes within hours). The Phabricator roadmap is determined in large part by
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user feedback and feature requests. Your feedback matters, will often have an
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immediate short-term impact, and the project leads are actively listening to it.
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We also try to provide a very high level of free support. If you have trouble
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with anything or just don't understand how something works, ask us! We're happy
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to help, and it's usually valuable for us because we can prevent the problem
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in the code (or document it better) so future users don't hit it.
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Some day we will no doubt grow callous and distant, but for now the community
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is small enough that we can provide a high level of service and support to
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everyone and still have plenty of time to write code.
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If you're in the SF bay area, we're also happy to come onsite and help you set
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things up, answer any questions you might have, or just hang out and tell
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Facebook war stories.
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The best ways to provide feedback are:
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= Maniphest =
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The best way to report bugs and request features is through
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[[http://secure.phabricator.com/maniphest/task/create/ | Maniphest]]. Just file
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the bug/request and we'll handle everything else. (If it's time-sensitive or
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blocking you, feel free to assign it to `epriestley`.) Feel free to file support
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requests, general questions, or random feedback this way, too.
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= GitHub Issues =
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You can also use
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[[https://github.com/facebook/phabricator/issues/new | GitHub Issues]] if you
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prefer.
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= IRC =
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We're active in #phabricator on FreeNode, and it's the best place to ask
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questions and get support.
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= Email =
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You can email us at `btrahan@phacility.com` and `epriestley@phacility.com`.
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= Next Steps =
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Continue by:
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- Filing a bug of feature request in
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[[http://secure.phabricator.com/maniphest/task/create/ | Maniphest]]; or
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- contributing to Phabricator with @{article:Contibutor Introduction}.
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