Summary:
Basically similar to D13941 but a little more extreme:
- Really strongly emphasize reproducibility for bug reports, and set users up for rejection if they don't satisfy this.
- Really strongly emphasize problem descriptions for feature requests, and set users up for rejection.
- Get rid of various "please give us feedback"; we get plenty of feedback these days.
- Some modernization tweaks.
- Split the support document into:
- Stuff we actually support for free (security / good bug reports / feature requests).
- Stuff you can pay us for (hosting / consulting / prioritization).
- A nebulous "community" section, with appropriate (low) expectations that better reflects reality.
My overall goals here are:
- Set expectations better, so users don't show up in IRC expecting it to be a "great place to get amazing support" or whatever the docs said in 2011.
- Possibly move the needle slightly on bug reports / feature request quality, maybe.
Test Plan: Read changes carefully.
Reviewers: chad
Reviewed By: chad
Differential Revision: https://secure.phabricator.com/D14305
Summary:
- Direct users to detailed bug report / feature reuqest documents.
- Move "get more info" and "unreproducible problems" to bug reporting document.
- Stop telling users to email us, and strongly encourage them to use primary channels.
Test Plan: Read documentation.
Reviewers: btrahan, chad
Reviewed By: btrahan, chad
Subscribers: epriestley
Differential Revision: https://secure.phabricator.com/D10808
Summary:
- `#phabricator` links to the project now.
- Provide contact address instead of personal addresses.
Test Plan: iiam
Reviewers: btrahan
Reviewed By: btrahan
Subscribers: epriestley
Differential Revision: https://secure.phabricator.com/D10419
Summary: Point everything at the new canonical URI.
Test Plan: `grep`
Reviewers: chad
Reviewed By: chad
Subscribers: epriestley
Differential Revision: https://secure.phabricator.com/D9328
Summary: Ref T988. I'm splitting the Phabricator documentation into two separate documentation books, one less technical and one more technical. Move all the `.diviner` article files around into `src/docs/user/` or `src/docs/tech/`, accordingly. The only actual changes here are a couple of config changes in the `.book` files.
Test Plan: Regenerated user and technical documentation and saw stuff in the right places.
Reviewers: btrahan
Reviewed By: btrahan
CC: chad, aran
Maniphest Tasks: T988
Differential Revision: https://secure.phabricator.com/D6822
