@title Give Feedback! Get Support!
@group intro

How to give us feedback, report bugs, and request features, and get support for
problems with Phabricator.

= Overview =

We'd love to hear your feedback about Phabricator, whether it's good or bad. We
stay on top of bug reports and fix many of them within a day or two (and
sometimes within hours). The Phabricator roadmap is determined in large part by
user feedback and feature requests. Your feedback matters, will often have an
immediate short-term impact, and the project leads are actively listening to it.

We also try to provide a very high level of free support. If you have trouble
with anything or just don't understand how something works, ask us! We're happy
to help, and it's usually valuable for us because we can prevent the problem
in the code (or document it better) so future users don't hit it.

Some day we will no doubt grow callous and distant, but for now the community
is small enough that we can provide a high level of service and support to
everyone and still have plenty of time to write code.

If you're in the SF bay area, we're also happy to come onsite and help you set
things up, answer any questions you might have, or just hang out and tell
Facebook war stories.

The best ways to provide feedback are:

= Maniphest =

The best way to report bugs and request features is through
[[http://secure.phabricator.com/maniphest/task/create/ | Maniphest]]. Just file
the bug/request and we'll handle everything else. (If it's time-sensitive or
blocking you, feel free to assign it to `epriestley`.) Feel free to file support
requests, general questions, or random feedback this way, too.

= GitHub Issues =

You can also use
[[https://github.com/facebook/phabricator/issues/new | GitHub Issues]] if you
prefer.

= IRC =

We're active in #phabricator on FreeNode, and it's the best place to ask
questions and get support.

= Email =

You can email us at `btrahan@phacility.com` and `epriestley@phacility.com`.

= Next Steps =

Continue by:

  - Filing a bug of feature request in
    [[http://secure.phabricator.com/maniphest/task/create/ | Maniphest]]; or
  - contributing to Phabricator with @{article:Contributor Introduction}.