Guide_3DS/_pages/no_NO/troubleshooting.txt

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---
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title: "Troubleshooting"
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---
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{% include toc title="Table of Contents" %}
If you are unable to boot your device, please look for the section relevant to you and follow the instructions.
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If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a [Gist](https://gist.github.com/), then come for help prepared with a detailed description of your problem and what you've tried.
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To use the [magnet](https://en.wikipedia.org/wiki/Magnet_URI_scheme) links on this page, you will need a torrent client like [Deluge](http://dev.deluge-torrent.org/wiki/Download).
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## DSi / DS functionality is broken after completing the guide
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### What you need
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* TWL_FIRM `.cia` for din konsoll
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`New_3DS TWL_FIRM - v9936.cia`](magnet:?xt=urn:btih:eab8558c97b18b1f329a2bfcc3c899b84c082a27&dn=New%5F3DS%20TWL%5FFIRM%20-%20v9936.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`Old_3DS TWL_FIRM - v8817.cia`](magnet:?xt=urn:btih:17511eadb6e6f3ff22d04f90644e37bd2d96ca43&dn=Old%5F3DS%20TWL%5FFIRM%20-%20v8817.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
* <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`TWL Version Data - v0.cia`](magnet:?xt=urn:btih:4a106681407fede5de95cc8bda635432481f6b5d&dn=TWL%20Version%20Data%20-%20v0.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
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+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`DS Internet - v2048.cia`](magnet:?xt=urn:btih:2b9df8496922f2546dfb0b01220068ce53c19d3d&dn=DS%20Internet%20-%20v2048.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`DS Download Play - v1024.cia`](magnet:?xt=urn:btih:b581d3c5d98f5e621fddfc1ce5704bb45bf05a8c&dn=DS%20Download%20Play%20-%20v1024.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
+ <i class="fa fa-magnet" aria-hidden="true" title="This is a magnet link. Use a torrent client to download the file."></i> - [`Nintendo DS Cart Whitelist - v11264.cia`](magnet:?xt=urn:btih:7b90d506ad032a581a00035616eaa17a68c48eff&dn=Nintendo%20DS%20Cart%20Whitelist%20-%20v11264.cia&tr=udp%3A%2F%2Ftracker.coppersurfer.tk%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=http%3A%2F%2Ftracker.opentrackr.org%3A1337%2Fannounce&tr=udp%3A%2F%2Fzer0day.ch%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.leechers-paradise.org%3A6969%2Fannounce&tr=http%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2Fexplodie.org%3A6969%2Fannounce&tr=udp%3A%2F%2F9.rarbg.com%3A2710%2Fannounce&tr=udp%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=http%3A%2F%2Fp4p.arenabg.com%3A1337%2Fannounce&tr=udp%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker.aletorrenty.pl%3A2710%2Fannounce&tr=http%3A%2F%2Ftracker1.wasabii.com.tw%3A6969%2Fannounce&tr=http%3A%2F%2Ftracker.baravik.org%3A6970%2Fannounce&tr=http%3A%2F%2Ftracker.tfile.me%2Fannounce&tr=udp%3A%2F%2Ftorrent.gresille.org%3A80%2Fannounce&tr=http%3A%2F%2Ftorrent.gresille.org%2Fannounce&tr=udp%3A%2F%2Ftracker.yoshi210.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.tiny-vps.com%3A6969%2Fannounce&tr=udp%3A%2F%2Ftracker.filetracker.pl%3A8089%2Fannounce)
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### Instructions
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#### Section I - Prep Work
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1. Opprett en mappe kalt `cias` på roten av SD-kortet hvis den ikke allerede er der
1. Kopier `TWL Version Data - v0.cia` til `/cias/` mappen på SD-kortet
1. Kopier `DS Download Play - v1024.cia` til `/cias/` mappen på SD-kortet
1. Kopier `DS Internet - v2048.cia` til `/cias/` mappen på SD-kortet
1. Kopier `Nintendo DS Cart Whitelist - v11264.cia` til `/cias/` mappen på SD-kortet
1. Kopier enten `New_3DS TWL_FIRM - v9936.cia` eller `Old_3DS TWL_FIRM - v8817.cia`til `/cias/` mappen på SD-kortet
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#### Section II - Installing titles
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1. Launch FBI
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1. Navigér til `SD` -> `cias`
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1. Velg "\<current directory>"
1. Velg "Install and delete all CIAs"
1. Press (Home) to exit FBI
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## Removing an NNID without formatting your device
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### What you need
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* [`remove_nnid.gm9`]({{ "/gm9_scripts/remove_nnid.gm9" | absolute_url }}){:download}
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### Instructions
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Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
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{: .notice--info}
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1. Launch GodMode9 by holding (Start) during boot
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1. Hold (R) og trykk (B) for å løse ut SD-kortet
1. Sett inn SD-kortet i datamaskinen din
1. Copy `remove_nnid.gm9` to the `/gm9/scripts/` folder on your SD card
1. Sett inn SD-kortet i konsollen igjen
1. Press (Home) to bring up the action menu
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1. Select "Scripts..."
1. Select "remove_nnid"
1. When prompted, press (A) to proceed
1. Trykk (A) for å låse opp SysNAND (lvl1) skriving, deretter trykk in den gitte tastekombinasjonen
1. Trykk (A) for å fortsette
1. Press (A) to relock write permissions
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1. Trykk (Start) å restarte enheten
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## Cannot inject H&S on Gateway downgraded device
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This is caused by Gateway implementing a very shoddy downgrade method which leaves two versions of each app on the system. One of them is unused, but it confuses the H&S inject system, causing it to inject into the wrong one.
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Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
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{: .notice--info}
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1. Launch GodMode9 by holding (Start) during boot
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1. Navigér til `[1:] SYSNAND CTRNAND` -> `title` -> `00040010`
1. Navigér til mappen for din enhet og region:
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+ **Old 3DS or Old 2DS EUR**: `00022300` -> `content`
+ **Old 3DS or Old 2DS JPN**: `00020300` -> `content`
+ **Old 3DS or Old 2DS USA**: `00021300` -> `content`
+ **New 3DS or New 2DS EUR**: `20022300` -> `content`
+ **New 3DS or New 2DS JPN**: `20020300` -> `content`
+ **New 3DS or New 2DS USA**: `20021300` -> `content`
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1. Legg merke til at det er to sett med apper og tmdfiler, ett sett med filendinger med store bokstaver (`.TMD` og `.APP`), og ett sett med små bokstaver (`.tmd` and `.app`)
1. Mens du holder (R), trykk (Y) for å lage en ny mappe
1. Press (A) to confirm the name `newdir` (it does not matter what the folder is called)
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1. Trykk (A) for å låse opp SysNAND (lvl1) skriving, deretter trykk in den gitte tastekombinasjonen
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1. Press (B) to decline relocking write permissions if prompted
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1. Trykk (L) utløseren på hver av filene med store bokstaver i filendelsen (`.TMD` og `.APP`) for å markere dem
1. Trykk (Y) for å kopiere filene
1. Navigér til `newdir`
1. Trykk (Y) for å lime inn filene
1. Velg "Move path(s)"
1. Filene med store bokstaver i filendingene vil nå ha blitt flyttet til `newdir` mappen
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1. Trykk (Start) å restarte enheten
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1. Retry the H&S injection
1. If this still doesn't work, move the uppercase extension files back to the `content` folder, then move the lowercase extension files to the `newdir` folder, then retry the H&S injection
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## A browser based exploit is not working
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Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
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1. Launch the browser, then launch the browser settings
1. Bla til bunnen og intialiser savedata (Dette kan også være kalt slett alle lagrede Data)
1. Prøv exploiten på nytt
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## Black screen on SysNAND boot
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### What you need
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* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}
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### Instructions
Note that if you have any payload files other than `GodMode9.firm` in the `/luma/payloads/` folder on your SD card, holding (Start) on boot will display a "chainloader menu" where you will have to use the D-Pad and the (A) button to select "GodMode9" for these instructions.
{: .notice--info}
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1. Try booting with your SD card out, and then reinserting it after booting
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1. Slå av enheten
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1. Remove your SD card from your device
1. Power on your device
1. When the home menu appears, reinsert your SD card into your device
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1. If this worked, you should clear Home Menu's extdata by following these instructions:
1. Slå av enheten
1. Launch GodMode9 by holding (Start) during boot
1. Press (Home) to bring up the action menu
1. Select "Scripts..."
1. Select "remove_extdata"
1. When prompted, press (A) to proceed
1. Trykk (A) for å låse opp SysNAND (lvl1) skriving, deretter trykk in den gitte tastekombinasjonen
1. Trykk (A) for å fortsette
1. Press (A) to relock write permissions
1. Trykk (Start) å restarte enheten
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1. Prøv å starte uten spillkasett (inkludert flashkort)
1. If you have a hardmod and a NAND backup, flash the backup back to SysNAND
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1. Try booting into recovery mode and updating your system
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1. Slå av enheten
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1. Hold (L) + (R) + (A) + (Up)
1. Power on your device
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1. If you enter safe mode, update your device
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1. Your device may be bricked. For support, ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp)
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## Black screen on SysNAND boot after Installing boot9strap
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### What you need
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* [`remove_extdata.gm9`]({{ "/gm9_scripts/remove_extdata.gm9" | absolute_url }}){:download}
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### Instructions
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1. Ensure you have a working payload
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1. Check for the existence of `boot.firm` in the root of your SD card.
1. Prøv å tilbakestille Luma's konfigurasjon og fikse alternativer
1. Slett `/luma/config.bin` fra SD-kortet
1. Angi alternativer når den starter
1. Test booting GodMode9
1. På Luma3DS, hold (Start) ved oppstart
1. Prøv å slett hjemmemenyens extdata
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1. Slå av enheten
1. Launch GodMode9 by holding (Start) during boot
1. Press (Home) to bring up the action menu
1. Select "Scripts..."
1. Select "remove_extdata"
1. When prompted, press (A) to proceed
1. Trykk (A) for å låse opp SysNAND (lvl1) skriving, deretter trykk in den gitte tastekombinasjonen
1. Trykk (A) for å fortsette
1. Press (A) to relock write permissions
1. Trykk (Start) å restarte enheten
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1. Prøv å starte uten spillkasett (inkludert flashkort)
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1. If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version (v6.2.3 or higher)
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1. Hvis NANDen din er på en versjon mellom 3.0.0 og 4.5.0 gjør følgende:
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+ Ensure that you are using the latest Luma3DS version (v6.6 or higher)
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+ Download [this file](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/00000056) and rename it to `native.firm`
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+ Last ned [denne filen](http://nus.cdn.c.shop.nintendowifi.net/ccs/download/0004013800000002/cetk)
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+ Copy `native.firm` and `cetk` to the `/luma/` folder on your SD card
+ If you have Luma3DS version 7.1 or lower, rename `native.firm` to `firmware.bin`
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+ Delete both of these files after updating your device
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1. Try following [CTRTransfer](ctrtransfer)
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1. Ask for help at [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp).
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## Blue screen on boot (bootrom error)
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1. Din enhet er bricket
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1. You will need to get a [hardmod](https://gbatemp.net/threads/414498/) or repair / replace your device