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Troubleshooting | /troubleshooting.html |
If you are unable to boot your 3DS, please look for the section relevant to you, and follow the instructions. Once a solution works for you, you can proceed on with the main guide (The section is fairly long, try using Ctrl+F to search for your issue.) {: .notice--primary}
If you still cannot solve your issue and need to reach out for help, please paste the contents of all relevant .log files from the root of your SD card into a Gist, then come for help prepared with a detailed description of your problem and what you've tried. {: .notice--info}
DSi / DS functionality is broken after completing the guide
What you need
- The TWL_FIRM
.cia
for your device TWL Version Data - v0.cia
-DS Internet - v2048.cia
-DS Download Play - v1024.cia
-Nintendo DS Cart Whitelist - v11264.cia
-
Instructions
Section I - Prep work
- Create a folder named
cias
on the root of your SD card if it does not already exist - Copy
TWL Version Data - v0.cia
to the/cias/
folder on your SD card - Copy
DS Download Play - v1024.cia
to the/cias/
folder on your SD card - Copy
DS Internet - v2048.cia
to the/cias/
folder on your SD card - Copy
Nintendo DS Cart Whitelist - v11264.cia
to the/cias/
folder on your SD card - Copy either
New_3DS TWL_FIRM - v9936.cia
orOld_3DS TWL_FIRM - v8817.cia
to the/cias/
folder on your SD card
Section II - Installing titles
- Open FBI
- Select "SD"
- Select "cias"
- Select "<current directory>"
- Select "Install and delete all CIAs"
- Exit with the home button
Removing an NNID without formatting the device
What you need
Instructions
- Copy
GodMode9.bin
from the GodMode9.zip
to the/luma/payloads
folder on your SD card and renameGodMode9.bin
in/luma/payloads
toup_GodMode9.bin
- Boot holding (Up) to reboot into arm9loaderhax GodMode9
- Navigate to
SYSNAND CTRNAND
->data
-> (32 Character ID) ->sysdata
->00010038
- Hold down the (R) trigger, then press X on
00000000
to rename this file - Press Up once to change the name to
10000000
- Press (A) to save changes
- Press (A) to unlock SysNAND writing, then input the key combo given
- Navigate back to the Main Menu
- Press Start to reboot
Cannot inject H&S on Gateway downgraded device
This is caused by Gateway implementing a very shoddy downgrade method, which leaves two versions of each app on the system. One of them is unused, but it confuses Decrypt9, causing it to inject into the wrong one.
What you need
Instructions
- Copy
GodMode9.bin
from the GodMode9.zip
to the/luma/payloads
folder on your SD card and renameGodMode9.bin
in/luma/payloads
toup_GodMode9.bin
- Reinsert your SD card into your 3DS
- Open GodMode9 from arm9loaderhax by holding (Up) during boot
- Navigate to
SYSNAND CTRNAND
->title
->00040010
- Navigate to the folder for your device and region:
- Old 3DS EUR:
00022300
->content
- Old 3DS JPN:
00020300
->content
- Old 3DS USA:
00021300
->content
- New 3DS EUR:
20022300
->content
- New 3DS JPN:
20020300
->content
- New 3DS USA:
20021300
->content
- Notice that there are two sets of app and tmd files, one set with uppercase extensions (
.TMD
and.APP
), and one set with lowercase extensions (.tmd
and.app
) - While holding the (R) trigger, press (Y) to create a new directory
- Press (A) to confirm the name
newdir
(it doesn't matter what it's called) - Press (A) to unlock SysNAND writing, then input the key combo given
- Press the (L) trigger on each of the uppercase extension files (
.TMD
and.APP
) to mark them - Press (Y) to copy the files
- Navigate to
newdir
- Press (Y) to paste the files
- Select "Move path(s)"
- The uppercase extension files will have been moved to the
newdir
directory - Press (Start) to reboot
- Return to Installing arm9loaderhax and retry the FBI injection
- If this still doesn't work, move the uppercase extension files back to the
content
folder, then move the lowercase extension files to thenewdir
folder, then return to Installing arm9loaderhax and retry the FBI injection
A browser based exploit is not working
Browser based exploits (such as browserhax or 2xrsa) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps
- Open the browser, then open the browser settings
- Scroll to the bottom and Initialize Savedata (it also may be called Clear All Save Data)
- Try the exploit again
System boots directly SafeA9LHInstaller
You copied the wrong arm9loaderhax.bin
file to your SD card (you were only supposed to copy the 3ds
folder and SafeA9LHInstaller.dat
file from the SafeA9LHInstaller zip)
- Use the correct
arm9loaderhax.bin
- Copy
arm9loaderhax.bin
from the Luma3DS.zip
to the root of your SD card - Reboot holding select and continue
- Copy
SafeA9LHInstaller shows a glitched screen
This happens occasionally, but the reason is unknown. The buttons will still work, but the screen will be glitched looking
- Follow instructions as normal
- Press (Select) and arm9loaderhax will be installed
- The console will reboot
- If the console does not reboot, wait 10 seconds, then power off your 3DS by holding down the power button
After System Transfering steelhax, it crashes to a black screen on the target 3DS
This is because you selected the wrong version in the steelhax installer.
- Download the otherapp payload corresponding to the target 3DS's version
- Ignore the NFIRM being downgraded
- Use the version displayed in settings
- Rename the otherapp payload to
steelhax_payload.bin
- Copy it
steelhax_payload.bin
to the root of the target 3DS's SD Card- Overwrite any existing files
- Hold (B) while launching Steel Diver: Sub Wars
After doing the DSiWare Downgrade, my hacked DSiWare does not work
- Reboot the source 3DS while holding Start to launch Hourglass9
- Go to SysNAND Backup/Restore and restore SysNAND from
NANDmin.bin
(the one made before the system transfer) - If you don't see the game at all on the target 3DS, link the NNID you bought the game with to the target 3DS and redownload it
- You may have to delete the game from "Data Management" in the "System Settings"
- On the source 3DS, do DSiWare Downgrade - Section II - Injecting the game and save
- On the source 3DS, go to System Settings, "Data Management", "DSiWare", then copy your DSiWare game to your SD card
- Either put the source 3DS's SD card in the target 3DS, or rename the
Nintendo 3DS
on the target 3DS's SD card and copy theNintendo 3DS
folder from the source 3DS's SD card to the target 3DS's SD card - On the target 3DS, go to System Settings, "Data Management", "DSiWare", then copy your DSiWare game to the system
- Return your SD cards to normal, then continue with the DSiWare Downgrade
Decrypt9 or Hourglass9 won't restore / can't find my NAND backup
- Make sure you do not have any folder named "Decrypt9" on the root of your SD card
- Try checking your SD card for errors using H2testw (Windows), F3 (Linux), or F3X (Mac)
- Try backing up your SD card files, then formatting it and copying them back
- Try a different SD card
Black screen on SysNAND boot
- Try booting with your SD card out, and then reinserting it after booting.
- Power off your 3DS by holding down the power button.
- Take out the SD card.
- Power on the 3DS.
- When the home menu appears, reinsert your SD card.
- If this worked, you should Clear Home Menu's extdata by navigating to the following folder on your SD card:
/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/
- EUR Region: Delete
00000098
- JPN Region: Delete
00000082
- USA Region: Delete
0000008f
- CHN Region: Delete
000000A1
- KOR Region: Delete
000000A9
- TWN Region: Delete
000000B1
- EUR Region: Delete
- Try booting without any cartridges inserted (including flashcarts)
- If you have a hardmod and a NAND backup, flash the backup back to SysNAND.
- Try booting into recovery mode and updating your system.
This probably will not work for an Old 3DS downgraded to 2.1.0
This will BRICK a New 3DS downgraded to 2.1.0- Power off your 3DS by holding down the power button.
- Hold L+R+A+Up.
- Power on the 3DS.
- If you enter safe mode, update your 3DS only if you have an entrypoint for the latest FW version and it is possible to downgrade from it and attempt the downgrade again.
- Your 3DS may be bricked. For support, ask for help at #3dshacks on Rizon IRC or 3DS Hacking on Discord.
Black screen on SysNAND boot after installing arm9loaderhax
- Ensure you have a working payload.
- Check for the existence of
arm9loaderhax.bin
in the root of your SD card.
- Check for the existence of
- Try resetting Luma's config and fix options
- Delete
/luma/config.bin
from your SD card - Set your options when it boots
- Delete
- Test booting Hourglass9
- On Luma3DS, hold Start on boot
- Try deleting home menu's extdata
- Clear Home Menu's extdata by navigating to the following folder on your SD card:
/Nintendo 3DS/(32 Character ID)/(32 Character ID)/extdata/00000000/
- EUR Region: Delete
00000098
- JPN Region: Delete
00000082
- USA Region: Delete
0000008f
- CHN Region: Delete
000000A1
- KOR Region: Delete
000000A9
- TWN Region: Delete
000000B1
- EUR Region: Delete
- Clear Home Menu's extdata by navigating to the following folder on your SD card:
- Try booting without any cartridges inserted (including flashcarts)
- Try this test payload .
- Rename
/arm9loaderhax.bin
, if it exists, to something else. - Place the
arm9loaderhax.bin
from the archive linked above in your SD root. - Insert your SD card into your 3DS and power on.
- Press (A). Your 3DS should power off; this means arm9loaderhax is working and something else is broken; your device is not bricked.
- Rename
- If you previously downgraded with Gateway, ensure that you are using the latest Luma3DS version (v6.2.3 or higher, at the least)
- If your NAND is of a version between 3.0.0 and 4.5.0, do the following:
- Try following 9.2.0 ctrtransfer
- Ask for help at #3dshacks on Rizon IRC or 3DS Hacking on Discord.
Blue screen on boot (bootrom error)
- Your 3DS is bricked
- You will need to get a hardmod or repair / replace the device